

InsTech - insurance & innovation with Matthew Grant & Robin Merttens
InsTech
Bringing together the best technology and innovation for insurance and risk management together from around the world. Podcast hosted by Matthew Grant.
Episodes
Mentioned books

May 21, 2023 • 24min
Brian O’Reilly and Nicole Van Allen: Greenlight Re: A different kind of reinsurer (246)
Reinsurers are often the leaders in innovation - and usually identify earlier trends before they go mainstream. In this episode, Robin Merttens talks to Brian O'Reilly, Head of Innovation and Nicole Van Allen, Associate, to discover what Greenlight Re looks for in its business partners.
Topics include:
What to look for in founders
Why actuaries still have a critical role
Where to find the best innovation
What the future will look like
Examples of companies Greenlight Re has worked with
We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
Describe the key attributes of a successful founder
Identify the role of an actuary and the significance it has in measuring risk
Explain the challenges investing brings to start-up businesses
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 246 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

May 17, 2023 • 23min
Tim Smith & Lisa Balboa: Hannover Re: Innovation and the Life and Health protection gap (245)
We’re back talking about life and health for this week’s special edition with Tim Smith and Lisa Balboa from Hannover Re. Robin Merttens leads the discussion.
Topics include:
The role of a reinsurance company in providing protection for insurers and their clients
An update on the use of wearables
Making health insurance affordable for many
How Hannover Re nurtures innovation
We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
Describe the key attributes of reinsurance companies and the significant role they undertake
Identify some of the ways technology can help to assess risk levels within health insurance
List some of the reasons there are gaps in life and health insurance and what can be done to overcome them
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 245 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

May 14, 2023 • 33min
Andrew Yeoman: Co-founder and CEO, Concirrus: Real time insurance for a real time world (244)
Concirrus was founded in 2012 and has evolved to become one of the leaders in supporting marine underwriting through tracking ships and managing data. Today the company is expanding into a platform for multiple risk types and provides analytics into areas including aviation and liability. The goal is to make all underwriters as smart as the smartest underwriter in a company using AI tools. With his fourth appearance on the InsTech podcast and third dedicated interview, Co-founder and CEO Andy Yeoman explains to Matthew Grant the lessons and insights since founding the business.
Topics include:
Creating “decision optimizations solutions” and what they are
How to make technology work better for underwriters
What it means to move AI from a point solution to a platform solution
Lessons from Silicon Valley to Silicon Roundabout
When looking to the future, consider the “but for…
Why insurers should study the designed instability of the F-35 fighter jet
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
Describe the different components of an optimisation solution and how to implement each one
Identify the key advantages of using a platform system with AI instead of a single-use approach
Explain the significance of advanced technology to create underwriting efficiencies
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 244 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

May 10, 2023 • 35min
Carolyn Kousky: Associate Vice President, Economics and Policy, EDF: Understanding Disaster Insurance: New Tools for a More Resilient Future (243)
As climate extremes worsen, insurance plays a more important role in helping people recover from disasters. Yet even many of the most exposed people do not buy the coverage they need, while the global protection gap continues to widen as more homes are developed in high-risk areas.
In this episode, InsTech's Ali Smedley and Henry Gale talk to Carolyn Kousky, Associate Vice President for Economics and Policy, Environmental Defense Fund and author of 'Understanding Disaster Insurance: New Tools for a More Resilient Future'. The book provides an overview of disaster insurance markets and the role of the public sector, then focuses on how innovations in insurance, such as parametric coverage and community-based catastrophe insurance, can build resilience.
Topics include:
Encouraging risk reduction and mitigation
How to design effective parametric microinsurance products
Implementing community-based flood insurance in New York City
How insurance can help create a nature-positive economy
The roles of the public and private sectors in building disaster resilience
Why countries with developed insurance markets still have large protection gaps
We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
Describe some of the ways insurance can increase resilience in disaster-prone communities
Explain some of the reasons large protection gaps still exist in the insurance market
List the key resources required to design microinsurance products successfully
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 243 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

May 7, 2023 • 25min
Charles Clarke & Chris Cooksey: Guidewire: From system of record to system of insight (242)
Guidewire is known for providing technology to the property, casualty and workers' compensation insurance industry. The company is expanding its analytics capabilities and also has an open ecosystem of partners which offer a variety of hardware, consulting and application services.
Matthew Grant is joined by Charles Clarke - Group Vice President, Sales and Advisory and Chris Cooksey - Senior Director, Advanced Analytics.
Topics covered include:
Overcoming the challenges of interoperability for insurers
How to deliver data to underwriters when they need it and where they need it
Introducing change one step at a time
Opportunities for more industry collaboration
The problems Guidewire is solving for its clients
You can learn more about Guidewire at our forthcoming event in London on 27 June. Registration details here
We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
Define interoperability and how to overcome the challenges it poses
Describe some of the ways to differentiate the data required by underwriters
Explain the importance of strategic planning to successfully change & grow a business
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 242 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Apr 30, 2023 • 29min
Jacqueline Legrand: Co-founder & CEO, Maptycs: To see is to understand (241)
With all the sophisticated models, data and tools available to insurers, it's as important as ever to know where something is. Managing aggregation is vital for successful underwriting and we are going to be seeing a lot more about platforms that bring together different data sources. In this episode Matthew Grant talks to Jacqueline Legrand, Co-founder & CEO, Maptycs. She had a problem - so she built a company to fix it.
Topics include:
How a problem for insurance brokers inspired the founder of Maptycs
Why understanding risk aggregation is so important
What risk managers, insurers and others need to know
Why getting simplicity right requires complex coding
A partnership strategy to deliver data
How to build software that is easy and intuitive to use
Data quality is important but API quality is essential
To learn more about Maptycs, visit their member profile page here.
We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
Define risk aggregation and the critical role it plays in insurance
Explain some of the advantages of having a business strategy, especially between partners
Summarise the tools required for successful underwriting
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 241 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Apr 23, 2023 • 22min
Dave Connors: Founder and CEO, distriBind: Curing the industry’s obsession with spreadsheets (240)
Insurance runs on data which has to be moved between counterparties. Insurers, brokers, MGAs and many others still rely on spreadsheets (or worse) to do that, which causes friction and errors. In this episode, Robin Merttens talks to Dave Connors, Founder and CEO of distriBind, about why he set up the company and how they are working with insurers and others to provide a way to move beyond spreadsheets at the pace that suits them best.
Topics include:
Avoiding million-dollar mistakes through more robust data transfer
Why spreadsheets for data transfer doesn’t work
Validation and reconciliation
Why the industry has found it so difficult to wean itself off spreadsheets
Common data standards - does the industry need them?
The benefits of being in the Lloyd’s Lab
What the future holds
We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
Describe some of the negative impacts of transferring data when using dated systems
List some of the advantages for businesses evolving into a digital world
Identify the key pieces of information required to create maximum efficiency when processing data
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 240 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Apr 16, 2023 • 36min
Jamie Webb & James Gadbury: Costero Brokers: Filling the gap – solutions for complex risk (239)
We might be buying our personal insurance directly these days, but brokers still play a key role when it comes to all but the simplest of coverage. Costero goes one step further and finds solutions for risks that are unusual, and often hard to place but which are solving some of the world’s insurance protection gaps. Intrigued to learn more?
This week Matthew Grant joins Managing Director Jamie Webb and Divisional Director James Gadbury, of Costero Brokers. UK-based - but with global clients.
Topics include:
The role of a broker for speciality business
Why US businesses come to Lloyd’s to find insurance and capacity
Supporting hard-to-place risks such as micro-mobility, autonomous vehicles and cryptocurrency
Solutions for new companies pushing the boundaries of insurance such as Coincover, Nirvana, Thimble, ChAI and Aurora
Partnerships with Atrium, Markel and others
How Lloyd’s is helping create a market and opportunity for new solutions
We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
Identify some of the challenges insuring unusual and riskier events creates
Summarise the key differences between an insurer and a broker and understand their roles
Describe some of the ways new companies can protect themselves whilst still offering insurance solutions
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 239 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Apr 9, 2023 • 28min
Duncan Gemmel & Hayley Maynard: Chaucer Group: Innovation success - go narrow, go deep (238)
Duncan Gemmel and Hayley Maynard from Chaucer Group discuss engaging underwriters, going narrow but deep, and finding value in technology offerings. They explore insurance opportunities for IVF treatment, political violence, carbon offsets, and pandemic losses, all while building a future-focused business.

Apr 2, 2023 • 32min
Quentin Saleur & Matthew James: OTT Risk: Business Interruption for the sharing economy (237)
The consequences of non-damage business interruption (NDBI), when events like pandemics don't cause physical damage to a business but do result in significant drops in revenue, have been particularly clear since 2020. Small businesses and gig workers are particularly vulnerable to losses of income during events beyond their control, but these losses tend to be uninsured.
OTT Risk, an MGA founded during the Covid-19 pandemic, is developing new approaches to underwriting non-damage business interruption insurance. It's now partnered with Apollo ibott Syndicate 1971, at Lloyd's, to offer revenue protection to the users of digital economy platforms.
Topics include
How the principle of parametric insurance is extending from covering catastrophic events to non-physical losses
Examples of how small businesses and gig workers could be affected by future NDBI events
How digital economy platforms could offer revenue protection to their users
The data sources you need to underwrite NDBI insurance
OTT Risk's experience in the Lloyd's Lab
We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it.
If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
Describe some of the challenges faced by small businesses during non-damage business interruption events (NDBI)
Identify the advantages of using digital economy platforms and how they can offer revenue protection
Summarise the obstacles underwriters face with NDBI insurance and the tools required to overcome them
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 237 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.