Twins Talk Tech Leadership

Leaders with a big-picture perspective are able to prioritize, optimize resources, produce efficiency and align teams to the overall vision and objectives of the organization. This is reflective of someone with a growth mindset. We enjoy speaking with influencers who are focused on the success and growth of their people and who understand the importance of empathy and listening beyond spoken words.  Some of the highlights from Part 2 of our conversation with Entrepreneur, fractional Chief Revenue Officer, author and suicide prevention counselor Andrew Hahn include:How he approaches his role as a fractional CRO.Lessons from the game of Basketball for the business world.Tools, solutions and resources to support your leadership & sales teams.Awareness and perspective of 'being in the right place and right time and hiring amazing people.'FOMO (Fear of Missing Out) versus FOFO (Fear of Finding Out).The earlier Leadership Teams welcome 'truth', the sooner they can pivot and find success.Why he became a suicide prevention counselor and his philanthropic work. How this has helped him to better manage and understand people with different experiences.Connect with Andrew Han on LinkedIn and visit andrewhahn.carrd.co/ to learn more about his fractional CRO services

Experience, conviction and the ability to make well informed decisions can mean the difference between propelling an organization forward or facing uncertainty and setbacks. The best leaders are constant learners and are agents of change. Entrepreneur, fractional Chief Revenue Officer, author and suicide prevention counselor Andrew Hahn shares his thoughts on leadership, being able to successfully scale businesses and why we need to keep pouring into and investing in talent. In Part 1 of this incredible conversation, you will hear Andrew’s insight into:How the foundation for success and being able to scale lies in building systems, strategy operations and hiring and developing talent.Why many sales professionals and account executives need to understand the mindset of the modern buyer and why a collaborative approach is far better. People buy primarily because of two reasons: Inspiration or desperation.How self-awareness and listening skills are vital to success.Hiring talent based on intrinsic characteristics including that of grit and the innate sense of curiosity.Benefits of having a sales playbook.Connect with Andrew Han on LinkedIn and visit andrewhahn.carrd.co/ to learn more about his fractional CRO services.

How can you ensure a successful partnership with one of the largest hyperscalers in the world? Investing in your partner journey is essential to growing your business. Understanding programs and available incentives are vital and key to finding success.It’s been a year since the Microsoft Partner Network became the Microsoft Cloud Partner Program. Author, speaker and founder of Venvito Consulting, Rob Fegan shares why he decided to become a resource for Partners looking for greater success with the tech giant. Highlights include:Rob’s leadership journey from being a Partner to becoming a champion for Partners.Keys to successfully navigating within Microsoft's complex ecosystem.What Microsoft is looking for from Partners.The 3 R's Framework of Revenue, Relevance and Relationships.The 3M Framework of Mindset, Messaging and Mechanics. If you want success as a partner, then understand the Cloud Partner Program, get your solution designations, show up in the marketplace and align with those who want nothing more than for your success like Rob and Venvito. Connect with Rob on LinkedIn and visit venvito.net, grab the Partner Score Sheet and get started on strengthening your success journey. 

Buyers and purchasing agents are more educated, informed and prepared than ever before. They are better positioned to drive the best opportunities, products and services for the organizations that they represent. Sales professionals have to sharpen their skills and leverage technology and social media platforms to find great success. Sales leader, author and Sr. Partner Sales Manager at AWS, Matthew Rutter shares from his experience about the importance of mastering digital and social selling and how his new book can become a game-changer.We discuss:Discovering your digital brand.Listening skills and strategies to nurture strategic client relationships.Impact from mentors and coaches.Amplify your network and implement LinkedIn and Google to your advantage.Your tagline and exercise to define and refine your digital presence. Connect with Matt on LinkedIn and pick up his book, Clicks to Clients: Proven Sales Strategies for the Digital Era. 

With October being Cyber Security Awareness Month, this is a great time to address some possible solutions to the digital divide? How can we move toward a more equitable future in technology? While many factors exacerbate the digital divide, there are steps that can be taken to reduce the gap and improve digital access for marginalized groups.Madinah Ali is the President & Co-Founder of SafePC Solutions, a leading Information Technology provider that is focused on application development, cloud computing, and IT security compliance. Madinah touches on the importance of leveraging technology and partnerships to break down barriers and close the existing digital divide. Some of those include Microsoft, Cyber Security Tech Accord, IAMCP and AppMeetup. We learn about the work being done with Historically Black Colleges and Universities (HBCUs), the mentorship and support for more women in the tech space, and why cyber security should be an investment as employees are often on the front line of attacks and represent some of the greatest vulnerabilities.  .They are currently working on cyber security resiliency, In partnership with the Cyber Security Tech Accord and Microsoft. They've launched a survey on this primarily focused on the higher education institutions, state and local government and healthcare.To learn more about Madinah and SafePC Solutions, visit safepcsolutionsusa.com/ and for the CMMC/NIST Framework Questionnaire, visit https://forms.office.com/r/f2F5qSLxKn

While we prepare for another technology conference and a series of exciting interviews, we wanted to treat you to a special replay of a popular episode. Dave Poole, Senior Consulting Director at Crushbank was this program's very first interview. A strategic partner for MSPs, CrushBank transforms IT support and unlocks your prized data — bringing order to the chaos of historical ticketing and other client information resources. Dave is also a consistent voice and advocate for the IAMCP community. To learn more about Dave and CrushBank, connect with him on LinkedIn and visit crushbank.com

Being aligned with the right partnerships can lead to increased exposure and accelerated growth. Derek Miner, Partner with Lemonade Stand, a full-service digital marketing firm shares how they live out their motto of ‘Build then Bless’.Some of the highlights include:Growth during the Pandemic by showing up for clients.Lemonade Stand organizational culture & turning team members into philanthropists.Why words really matter and what Derek enjoys about public speaking and delivering conference messages.Derek being a fan of quotes and we even touch on some of his own including, 'The small things we do multiplied by time equal the biggest results’ and ‘words move; words can change lives.’We even touch on a recent keynote Derek delivered, entitled 'Marketing and Leadership Secrets of the Best MSPs: The Five Most Valuable Strategies to Gain More Clients and Keep Them. Follow Derek on LinkedIn and visit lemonadestand.org to see how this intentional partner can produce the results you are looking for.  

Don’t settle when you can set the stage for continued success and growth as a professional. What will keep you going when others settle? How can you lay the foundation for expecting greatness? We are fortunate to be joined by a respected technology thought leader, sought after speaker, and supporter of our platform. Danielle Estrada is the General Manager of Consulting Services at Microsoft's Northeast region and she shares some of her leadership journey with us as well as what keeps her and her team performing at their best. Some of the incredible nuggets include:Accomplishments can set the stage for you to do more.Get a seat at the table and find your voice.Be unapologetically bold; you have something to contribute.Be comfortable being you, and with how you show up.Continue to ask how you can increase your impact.Support and recruit talent from Universities, including our own Howard University.Be sure to follow Danielle on LinkedIn and visit Microsoft to learn more about their commitment to diversity and to supporting the community. 

What would automating the mundane and repetitive tasks do for your business? How can this approach of leveraging automation and AI help to reduce costs while increasing both productivity and revenue? MSPbots Founder and CEO, Daniel Wang shares what he has learned throughout his leadership journey and about the opportunities that are available for those organizations who take advantage of this growing technology. MSPBots specializes in automating MSP business processes by using low code, no code robotic process automation (RPA), machine learning, and data analytics.You will clearly hear Daniel’s passion and excitement for technology and for the development of the leaders within his organization. Highlights of the conversation include:His approach to growth and leadership with a mindset of elevating talent, delegating areas of responsibility and how he focuses on his greatest areas of contribution and impact.How CEOs can be both the ceiling and reason why their organizations stop growing.MSPbots case study and their ‘NextTicket’ program.To learn more about Daniel and how MSPbots can help create and deploy bots that flawlessly automate administrative tasks, shorten processes, and convert data into actionable items, visit https://mspbots.ai/

How do you respond to disappointment and setbacks? Cultivating the right mindset essential for senior leadership and for building a successful organization.CEO & Co-Founder of Gradient MSP, Colin Knox shares from his own leadership journey about lessons learned from overcoming challenges. Gradient MSP is an integration platform for MSPs, connecting tools and simplifying processes to increase efficiency and effectiveness. This includes monitoring vendor alerts and streamlining billing reconciliation.Colin touches on the importance of developing a confident mindset:Recipe of resilience mixed with self-belief.Finding the right motivation while having patience and discipline.Difference between being confident and arrogant.The danger of the attitude of 'that is the way we've always done it' or 'that is the way it's always been done.'We also learn about the gradient branding and the origin of bright pink colors and the flamingo as their mascot. To learn more about Colin and Gradient MSP, visit meetgradient.com