LaunchPod | Product Management Podcast

Today, we’re talking with Vaarrun Bimbhat, Head of Product at Jiffy.com, an online retailer of customizable clothing. In this episode, Vaarrun talks about: Humanizing the sale of high-commit items, like furniture, at Wayfair - which led to $50m in additional sales How he built a repeatable process to expand into new countries at Shopify - adding almost 100k new merchants and $50m in additional revenue in India in the first year alone And why developing a billing experimentation platform drove over $26m in gross profit annually at Shopify Links LinkedIn: https://www.linkedin.com/in/vbimbhat/ Resources (Ethically) cheat your way to $250M+ | Mikal Lewis, Product Exec. (Whole Foods, Nordstrom): https://youtu.be/5txeT2U_YQo Chapters 00:00 Intro 01:25 Challenges of Selling Furniture Online 02:07 Implementing Product Solutions at Wayfair 06:58 Leveraging AI and User Research 15:45 Exploring Wayfair's B2B Segment 20:10 Managing Product at Shopify 21:02 Scaling Shopify's FinTech Arm 23:12 Expanding Shopify Globally 25:48 Building a Pricing Experimentation Platform 27:20 Challenges and Successes in India 36:30 Insights on Prioritization and Growth 38:40 Outro Follow LaunchPod on YouTube We have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe! What does LogRocket do? LogRocket combines frontend monitoring, product analytics, and session replay to help software teams deliver the ideal product experience. Try LogRocket for free today.Special Guest: Vaarrun Bimbhat.

Dan McCarthy, VP of Product at Cyvl, shares insights from his experience with an AI-powered mapping tool for transportation infrastructure. He discusses how digital product strategies can improve real-world environments and unveils his playbook for entering new markets. McCarthy highlights how reduced data ingestion costs have transformed Cyvl's approach and emphasizes the importance of a solid go-to-market strategy alongside product development. The conversation also explores challenges in infrastructure management and the role of AI in shaping the future of the sector.

Sowmya Sundararagavan, Senior Director of Product at Freshworks, shares her expertise in product leadership through acquisitions. She highlights the pitfalls to avoid post-acquisition and emphasizes the importance of integrating different product visions. Sowmya also discusses bridging the gap between legacy and new teams, ensuring a customer-centric focus during transitions. Additionally, she dives into evaluating M&A opportunities and the role of FinOps in managing cloud expenditures, showcasing how AI can enhance product management and user insights.

Steve Nash, Director of Product at GumGum and an early team member at Playground XYZ, shares insights on managing product-centricity in a challenging environment. He discusses strategies for effectively communicating with CEOs when disagreements arise, without jeopardizing your job. Nash reveals how Playground’s shift to a product-focused culture fueled innovation and led to its acquisition by GumGum. Additionally, he delves into the evolution of attention tracking in advertising and the critical role that design plays in improving user engagement.

Join Jonathan Sussman, CPO at Jebbit, as he delves into the complexities of product management, sharing insights from his experience in the ad tech industry. He discusses the importance of focusing on customer needs over internal problems, revealing how that misstep almost led to a failed launch. Jonathan also highlights how leveraging professional services can drive product innovation and long-term growth, advocating for a balance between tech debt and customer satisfaction in product development.

When it comes to challenging the status quo in SaaS and product strategy, you can’t fundamentally disrupt an industry without failing fast and pushing boundaries. On today’s episode of LaunchPod, we’re talking with Dane Molter, VP of Product and Strategy at Navan, an all-in-one travel and expense app for corporate travelers. In this episode, Dane talks about: His framework for driving product teams to “be brave,” ship faster, and attain huge goals Why perfect is actually the enemy of progress, and when good enough is actually good enough How to exceed the perceived boundaries of any solution, and deliver product that really disrupts the world Links LinkedIn: https://www.linkedin.com/in/dane-molter-6b937231/ Navan: https://navan.com/ Resources (Ethically) cheat your way to $250M+ | Mikal Lewis, Product Exec. (Whole Foods, Nordstrom): https://youtu.be/5txeT2U_YQo Chapters 00:00 Intro 01:06 Dane Molter’s Journey From Amex to Grubhub 01:44 The Grubhub Experience: Embracing Imperfection 04:08 The Push for Hypergrowth in Product 05:19 Lessons in Product Risk and Innovation 06:59 The Bigger Picture: Product Beyond Technology 09:30 Focusing on Bravery in Product Innovation 12:12 Applying Product Lessons at Navan 17:50 Enterprise Travel Challenges and AI Solutions 19:53 Business Outcomes and Accountability 20:13 Learning Business Mechanics at Amex 26:15 The Importance of Small Tests in Product Testing 34:27 Navigating AI and Emerging Technologies 37:45 Outro Follow LaunchPod on YouTube We have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe! What does LogRocket do? LogRocket combines frontend monitoring, product analytics, and session replay to help software teams deliver the ideal product experience. Try LogRocket for free today.Special Guest: Dane Molter.

Today, we’re talking with Eric Metelka, Head of Product at Eppo, a next-gen A/B experimentation platform for product teams. With a background in A/B testing and data science, Eric has worked in building product at companies like Cameo, SpotHero, and G2. In this episode, Eric talks about: The process he used to cold start G2’s review product and turn it into a self-sustaining flywheel His secrets to running great A/B tests that can really prove your impact on product growth How he recovered from Cameo’s Engineering Director telling his entire exec team that all Eric’s test data was incorrect and what he learned from that Links LinkedIn: https://www.linkedin.com/in/ericmetelka/ Twitter/X: https://x.com/eric3000 BlueSky: https://bsky.app/profile/eric3000.bsky.social Eppo: https://www.geteppo.com/ Build Product like Linear | Nan Yu, Head of Product (Linear, Everlane, BOA): https://youtu.be/7ISWLoQtNOc Chapters 00:00 Intro 03:01 Strategies for Gathering Reviews 05:19 Automating the Review Process 07:54 Scaling and Growth at G2 16:38 Transition to Power Reviews 20:48 Challenges in Competing with Shopify 22:51 Product Lessons from Implementation Processes 24:03 Importance of Institutional Knowledge 25:05 Navigating Leadership and Learning 26:04 Understanding Revenue Recognition 27:56 Effective A/B Testing Strategies with Data Science 28:39 Product Experimentation Pitfalls at Cameo 38:33 Improving Digital User Experience at Cameo 41:52 Outro Follow LaunchPod on YouTube We have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe! What does LogRocket do? LogRocket combines frontend monitoring, product analytics, and session replay to help software teams deliver the ideal product experience. Try LogRocket for free today.Special Guest: Eric Metelka.

Today, we’re talking with Mikal Lewis, a Digital Product Executive at Whole Foods who drove hundreds of millions of dollars in revenue over the course of his career. In this episode, Mikal talks about: Why you should absolutely (ethically) cheat to get outsized results for your product His framework that drove a quarter of a billion dollars in additional revenue for Nordstrom’s online store How to use four types of luck to optimize for opportunity And, how to build a quiet portfolio so that you can choose your own career moves Links LinkedIn: https://www.linkedin.com/in/mikalfm/ How Google Works by Eric Schmidt and Jonathan Rosenberg: https://www.amazon.com/How-Google-Works-Eric-Schmidt/dp/1455582328 The Law of Shitty Clickthroughs by Andrew Chen: https://andrewchen.com/the-law-of-shitty-clickthroughs/ Pretentiousness: Why it Matters by Dan Fox: https://www.amazon.com/Pretentiousness-Why-Matters-Dan-Fox/dp/156689428X Chapters 00:00 Intro 01:02 Learning Product from Windows to Whole Foods 03:53 The Four Types of Luck by Eric Schmidt 07:30 Applying Type Four Luck to Product 16:53 Breaking into Product Management at Microsoft 22:58 Transforming Nordstrom's Digital Product Experience 34:23 Professional vs. Non-Professional Product Management 37:06 Outro Follow LaunchPod on YouTube We have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe! What does LogRocket do? LogRocket combines frontend monitoring, product analytics, and session replay to help software teams deliver the ideal product experience. Try LogRocket for free today.

Today, we’re talking with Kevin Wang, Chief Product Officer at Braze, a platform that enables businesses to build meaningful, personalized relationships with their customers across multiple channels. In this episode, Kevin talks about: How you can pair high-velocity market innovation with a long-term, consistent vision to beat competition year after year Why you should build durable teams, over agile org structures, to drive long-term success And, a process to partner with early adopters to get the best market insights for your product Links LinkedIn: https://www.linkedin.com/in/kevin-wang-96131916/ Chapters 00:00 Intro 00:56 Kevin Wang’s Career at Braze 03:11 Understanding Selling to Marketers in SaaS 03:37 Braze's Customer Engagement Platform 08:03 The Evolution of Marketing Teams’ Product Needs 13:25 Braze's Future-Forward Product Vision and Strategy 37:04 The Role of Durable Teams in Startups 39:07 AI and the Future of Customer Engagement 44:12 Outro Follow LaunchPod on YouTube We have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe! What does LogRocket do? LogRocket combines frontend monitoring, product analytics, and session replay to help software teams deliver the ideal product experience. Try LogRocket for free today.

Today, we’re talking with Adam Schoenfeld, CEO at Keyplay, a SaaS solution to help B2B marketers make GTM more efficient. In this episode, Adam talks about: How he built 3 startups to over $1m ARR His process that’s allowed him to reliably reach Product Market Fit again and again And the critical mistakes founders always make...and how you can avoid them Links LinkedIn: https://www.linkedin.com/in/adamschoenfeld/ Chapters 00:00 Intro 01:19 Adam Schoenfeld's Journey to Keyplay 01:59 How to Build A Startup 02:33 Building a Product Audience and Discovering Problems 02:50 From PeerSignal to Keyplay 03:17 Monetizing the Discovery Process 04:05 Finding Product Market Fit 07:11 The Role of Design Partners 13:36 Early Product Traction and Validation 17:49 Challenges in Scaling 19:12 Challenges of Founding a SaaS Company 21:34 Adapting Sales Processes and Proving Value 23:29 Understanding Market Changes and Effective Marketing 28:59 Lessons from Past Ventures and Scaling Challenges 34:19 Insights on Product Market Fit and Distribution 36:57 Navigating Acquisitions and Future Outlook Follow LaunchPod on YouTube We have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe! What does LogRocket do? LogRocket combines frontend monitoring, product analytics, and session replay to help software teams deliver the ideal product experience. Try LogRocket for free today.Special Guest: Adam Schoenfeld.