The Build Good Fundraising Podcast

BuildGood.com
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Aug 20, 2025 • 1h 33min

#110: Live from Summit: Fundraising appeals that work with, not against, human nature, with Kevin Schulman and Stefano Di Domenico

Send us a textFundraising appeals are packed with bad habits that refuse to die—bolded words, underlined sentences, multiple hard asks, and financial symbols littered throughout. The data is clear: none of this is actually helping.So what does?This practical, no-fluff session recorded live at the Build Good Summit will strip away ineffective tactics and replace them with a proven, behavioral science-backed approach to crafting appeals that work. This session isn’t theory—it’s specific, actionable, and counterintuitive. You’ll walk away with clear do’s and don’ts for writing stronger, more effective appeals—without gimmicks, without pressure, and without the bad habits fundraisers keep passing down.–⛰️ Don’t miss out on the next BuildGood Summit! Sign up to be the first to know about the dates, location and super early bird discounted tickets at www.buildgoodsummit.com  🤔 What else would you like to know about improving your fundraising and becoming an effective nonprofit marketer? Connect with Mike Duerksen on LinkedIn: https://www.linkedin.com/in/mikeduerksen/ 🔔 Follow the Build Good Fundraising Podcast on your favourite podcast app—and never miss a new episode: https://buildgood.com/category/podcast/ ❤️ And if you haven't yet, subscribe to our Youtube channel for more fundraising videos and actionable strategies that will help you grow your revenue and impact: https://www.youtube.com/@buildgood?sub_confirmation=1 Thanks for listening! ---- #Fundraising #Nonprofit #Philanthropy #Marketing Interested in  working with a fundraising agency to grow your nonprofit?BuildGood is a fundraising agency that helps nonprofits raise more money from individual donors. Let our team of experts create your fundraising appeals, emails and newsletters for you, and reclaim the time to do the thing only YOU can do: build genuine, human, personal relationships with your donors. You’ll add proven expertise to your team. You’ll benefit from tested and proven strategies that will make you more money. And you’ll have peace of mind that you’re putting your best foot forward with your fundraising. ➡️For more information, go here: www.buildgood.com
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Aug 13, 2025 • 1h 14min

#109: Live from Summit: How to acquire more recurring donors: a tested & proven approach to growing recurring revenue, with Nathan Hill

Send us a textMonthly giving has been the buzzword of the nonprofit industry for the past few years. But most conversations about recurring giving lack substantial data and evidence about what really works to increase recurring revenue. While it can be inspiring to see examples from complex organizations that are seemingly "doing it right", growing your recurring giving program often isn’t as complicated as some would have you think.In this workshop session, you’ll take a hands-on look at your current fundraising efforts to identify tested, proven, and practical opportunities to grow your recurring revenue by acquiring more monthly donors.Throughout the session, we’ll cover tactics and strategies that have been proven to increase results through real-world a/b testing covering key areas including: Converting recurring donors within the one-time donation processUpgrading one-time donors after they’ve made their first giftLaunching a dedicated recurring giving acquisition campaign using a proven frameworkWhether you have a monthly giving program up and running today, or you’re looking to launch one in the future—this session will equip you with proven insights that you can apply to your program right away to start growing your recurring revenue.––⛰️ Don’t miss out on the next BuildGood Summit! Sign up to be the first to know about the dates, location and super early bird discounted tickets at www.buildgoodsummit.com  🤔 What else would you like to know about improving your fundraising and becoming an effective nonprofit marketer? Connect with Mike Duerksen on LinkedIn: https://www.linkedin.com/in/mikeduerksen/ 🔔 Follow the Build Good Fundraising Podcast on your favourite podcast app—and never miss a new episode: https://buildgood.com/category/podcast/ ❤️ And if you haven't yet, subscribe to our Youtube channel for more fundraising videos and actionable strategies that will help you grow your revenue and impact: https://www.youtube.com/@buildgood?sub_confirmation=1 Thanks for listening!––#Fundraising #Nonprofit #Philanthropy #Marketing Interested in  working with a fundraising agency to grow your nonprofit?BuildGood is a fundraising agency that helps nonprofits raise more money from individual donors. Let our team of experts create your fundraising appeals, emails and newsletters for you, and reclaim the time to do the thing only YOU can do: build genuine, human, personal relationships with your donors. You’ll add proven expertise to your team. You’ll benefit from tested and proven strategies that will make you more money. And you’ll have peace of mind that you’re putting your best foot forward with your fundraising. ➡️For more information, go here: www.buildgood.com
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Aug 6, 2025 • 25min

#108: Live from Summit: The stories we tell, the supporters we keep—lessons in new donor acquisition & retention from UNHCR Canada, with Shairoze Walji

Send us a textWhen emergencies happen, donors respond. But too often, that generosity fades just as quickly as it arrives. While acquiring new donors is important, how can we better cultivate and steward those who have already given? How do we bridge the gap between crisis-driven giving and long-term donor commitment? And how do we engage supporters in a way that reflects the evolving expectations of Canadian donors?This session recorded live at the Build Good Summit explores what’s changing in fundraising today – how donors are engaging across multiple channels, why traditional storytelling approaches no longer resonate, and what organizations need to do to build deeper, lasting relationships. Shairoze Walji shares her full-circle story about how her family arrived in Canada as refugees and how, years later, she now works to support displaced people through UNHCR. Our personal connections to our work matter, and when we tap into those connections in the right way, we build trust, community and donor relationships that extend far beyond a single moment of crisis.—⛰️ Don’t miss out on the next BuildGood Summit! Sign up to be the first to know about the dates, location and super early bird discounted tickets at www.buildgoodsummit.com  🤔 What else would you like to know about improving your fundraising and becoming an effective nonprofit marketer? Connect with Mike Duerksen on LinkedIn: https://www.linkedin.com/in/mikeduerksen/ 🔔 Follow the Build Good Fundraising Podcast on your favourite podcast app—and never miss a new episode: https://buildgood.com/category/podcast/ ❤️ And if you haven't yet, subscribe to our Youtube channel for more fundraising videos and actionable strategies that will help you grow your revenue and impact: https://www.youtube.com/@buildgood?sub_confirmation=1 Thanks for listening! ––#Fundraising #Nonprofit #Philanthropy #Marketing Interested in  working with a fundraising agency to grow your nonprofit?BuildGood is a fundraising agency that helps nonprofits raise more money from individual donors. Let our team of experts create your fundraising appeals, emails and newsletters for you, and reclaim the time to do the thing only YOU can do: build genuine, human, personal relationships with your donors. You’ll add proven expertise to your team. You’ll benefit from tested and proven strategies that will make you more money. And you’ll have peace of mind that you’re putting your best foot forward with your fundraising. ➡️For more information, go here: www.buildgood.com
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Jul 30, 2025 • 34min

#107: Live from Summit: How UNICEF Canada built, launched and scaled Postcards From Paddington—a flagship branded monthly giving program, with Victoria Mix Higginson

Send us a textImagine the impact you could make if your organization had predictable, repeatable, and scalable revenue? In this session recorded live at the Build Good Summit, UNICEF Canada will share how they created and scaled Paddington’s Postcards, an innovative monthly giving subscription that sends postcards from all around the world to Canadian families making a monthly gift, while teaching children about philanthropy at the same time.This session is perfect for anyone (beginners and advanced fundraisers!) looking for inspiration on a unique way to connect with new audiences through your monthly giving program. We’ll discuss actionable insights on channel diversification, key performance metrics to measure success and how we leveraged seasonal moments to drive conversions. —⛰️ Don’t miss out on the next BuildGood Summit! Sign up to be the first to know about the dates, location and super early bird discounted tickets at www.buildgoodsummit.com  🤔 What else would you like to know about improving your fundraising and becoming an effective nonprofit marketer? Connect with Mike Duerksen on LinkedIn: https://www.linkedin.com/in/mikeduerksen/ 🔔 Follow the Build Good Fundraising Podcast on your favourite podcast app—and never miss a new episode: https://buildgood.com/category/podcast/ ❤️ And if you haven't yet, subscribe to our Youtube channel for more fundraising videos and actionable strategies that will help you grow your revenue and impact: https://www.youtube.com/@buildgood?sub_confirmation=1 Thanks for listening!---- #Fundraising #Nonprofit #Philanthropy #Marketing Interested in  working with a fundraising agency to grow your nonprofit?BuildGood is a fundraising agency that helps nonprofits raise more money from individual donors. Let our team of experts create your fundraising appeals, emails and newsletters for you, and reclaim the time to do the thing only YOU can do: build genuine, human, personal relationships with your donors. You’ll add proven expertise to your team. You’ll benefit from tested and proven strategies that will make you more money. And you’ll have peace of mind that you’re putting your best foot forward with your fundraising. ➡️For more information, go here: www.buildgood.com
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Jul 23, 2025 • 20min

#106: Live from Summit: The friction tolerance threshold and why it matters, with Salvatore Salpietro & Shital Patel

Send us a textIn this short session with the Canadian Cancer Society and FundraiseUp, you’ll hear why people are less forgiving of nonprofits than they are consumer brands when they're letting go of their hard earned money. The nonprofit sector as a whole remains years, if not decades, behind ecommerce in their efforts to remove friction from the transaction. But new data shows that it's imperative to address this mindset shift with urgency.Don’t miss out on next year’s Build Good Summit. Get on the waitlist now, and be the first to know the dates, location and unlock early bird discounted tickets → www.buildgoodsummit.com—⛰️ Don’t miss out on the next BuildGood Summit! Sign up to be the first to know about the dates, location and super early bird discounted tickets at www.buildgoodsummit.com  🤔 What else would you like to know about improving your fundraising and becoming an effective nonprofit marketer? Connect with Mike Duerksen on LinkedIn: https://www.linkedin.com/in/mikeduerksen/ 🔔 Follow the Build Good Fundraising Podcast on your favourite podcast app—and never miss a new episode: https://buildgood.com/category/podcast/ ❤️ And if you haven't yet, subscribe to our Youtube channel for more fundraising videos and actionable strategies that will help you grow your revenue and impact: https://www.youtube.com/@buildgood?sub_confirmation=1 Thanks for listening! --#Fundraising #Nonprofit #Philanthropy #Marketing Interested in  working with a fundraising agency to grow your nonprofit?BuildGood is a fundraising agency that helps nonprofits raise more money from individual donors. Let our team of experts create your fundraising appeals, emails and newsletters for you, and reclaim the time to do the thing only YOU can do: build genuine, human, personal relationships with your donors. You’ll add proven expertise to your team. You’ll benefit from tested and proven strategies that will make you more money. And you’ll have peace of mind that you’re putting your best foot forward with your fundraising. ➡️For more information, go here: www.buildgood.com
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Jul 16, 2025 • 1h 24min

#105: Live from Summit: Why journey mapping is the last, sustainable differentiator in a competitive fundraising marketplace, and how you can master it, with Michael Johnston

Michael Johnston, an expert in Japanese Imperial Navy and an omnivorous fundraiser, shares insights from a live workshop on journey mapping. He emphasizes how this strategy cultivates strong donor relationships and fosters a supporter-centric organization. Listeners discover practical techniques for engaging multi-generational donors, leveraging behavioral science, DEI, and AI. Johnston uses real-world examples, including a case study of the Australian Red Cross, to demonstrate how understanding emotional needs can enhance fundraising outcomes and drive donor retention.
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Jul 9, 2025 • 33min

#104: Live from Summit: The personality test that’s secretly running your fundraising, with Kevin Schulman and Stefano Di Domenico

Send us a textMost fundraisers ask: Who do I send this appeal to?  But the better question is, What appeal do I send to this person?We all recognize people are different—yet fundraising relies on a one-size-fits-all approach. Traditional segmentation—internal labels, past giving, or vague attitudinal groupings—fails to capture what truly drives a donor to give.And it’s not as simple as testing Issue A vs. Issue B to see which one "wins." That’s still a one-size-fits-all approach in disguise.Donors don’t give because of an issue or a program—they give because something captures their attention, aligns with how they see the world, and resonates with their core motivators. The missing piece in most appeals? A message that speaks directly to a donor’s innate psychological drivers.This session will unlock the missing link: moving beyond segmentation to delivering the right message for the right person. It will benefit beginner and seasoned fundraisers alike.--⛰️ Don’t miss out on the next BuildGood Summit! Sign up to be the first to know about the dates, location and super early bird discounted tickets at www.buildgoodsummit.com  🤔 What else would you like to know about improving your fundraising and becoming an effective nonprofit marketer? Connect with Mike Duerksen on LinkedIn: https://www.linkedin.com/in/mikeduerksen/ 🔔 Follow the Build Good Fundraising Podcast on your favourite podcast app—and never miss a new episode: https://buildgood.com/category/podcast/ ❤️ And if you haven't yet, subscribe to our Youtube channel for more fundraising videos and actionable strategies that will help you grow your revenue and impact: https://www.youtube.com/@buildgood?sub_confirmation=1 Thanks for listening! ---- #Fundraising #Nonprofit #Philanthropy #Marketing Interested in  working with a fundraising agency to grow your nonprofit?BuildGood is a fundraising agency that helps nonprofits raise more money from individual donors. Let our team of experts create your fundraising appeals, emails and newsletters for you, and reclaim the time to do the thing only YOU can do: build genuine, human, personal relationships with your donors. You’ll add proven expertise to your team. You’ll benefit from tested and proven strategies that will make you more money. And you’ll have peace of mind that you’re putting your best foot forward with your fundraising. ➡️For more information, go here: www.buildgood.com
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Jul 2, 2025 • 37min

#103: Live from Summit: Building Trust—The Antidote To Donor Fatigue & Declining Retention, with Mike Duerksen

Send us a textFundraising is at a crossroads. Donor trust is eroding, retention rates are plummeting, and yet, charities continue to rely on the same high-volume, bottom-of-the-funnel tactics—more asks, more urgency, more chasing. But what if the solution isn’t asking more, but becoming something donors want to say yes to?On today’s episode, we listen in to a recorded session from the Build Good Summit where we explored why trust is the most valuable (and perhaps only) asset fundraisers have left. We’ll introduce the fundraising flywheel, a model designed to build momentum by prioritizing donor autonomy, competence, and connection. Unlike the funnel, which treats giving as a linear transaction, the flywheel fosters long-term engagement and sustainable growth.Through case studies and practical examples, you’ll learn how to move beyond relentless solicitation and toward a trust-based approach that treats donors like an important part of the team, with a meaningful role to play. Because fundraising isn’t about forcing generosity—it’s about earning it.—⛰️ Don’t miss out on the next BuildGood Summit! Sign up to be the first to know about the dates, location and super early bird discounted tickets at www.buildgoodsummit.com  🤔 What else would you like to know about improving your fundraising and becoming an effective nonprofit marketer? Connect with Mike Duerksen on LinkedIn: https://www.linkedin.com/in/mikeduerksen/ 🔔 Follow the Build Good Fundraising Podcast on your favourite podcast app—and never miss a new episode: https://buildgood.com/category/podcast/ ❤️ And if you haven't yet, subscribe to our Youtube channel for more fundraising videos and actionable strategies that will help you grow your revenue and impact: https://www.youtube.com/@buildgood?sub_confirmation=1 Thanks for listening! ---- #Fundraising #Nonprofit #Philanthropy #Marketing Interested in  working with a fundraising agency to grow your nonprofit?BuildGood is a fundraising agency that helps nonprofits raise more money from individual donors. Let our team of experts create your fundraising appeals, emails and newsletters for you, and reclaim the time to do the thing only YOU can do: build genuine, human, personal relationships with your donors. You’ll add proven expertise to your team. You’ll benefit from tested and proven strategies that will make you more money. And you’ll have peace of mind that you’re putting your best foot forward with your fundraising. ➡️For more information, go here: www.buildgood.com
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Apr 2, 2025 • 1h 9min

#102: The secret to successful fundraising events that don’t suck

Lauren Isbell, the Executive Director at Nevus Outreach, sheds light on effective fundraising strategies that go beyond the event itself. She emphasizes the need for a holistic approach, capturing the importance of pre-event planning and post-event follow-up. Isbell advocates for nurturing donor relationships and customizing sponsor engagement. Discover how to make your fundraising events less of a one-night stand and transform them into ongoing supporter journeys. Plus, learn the art of the perfect 'Ask' to inspire lasting contributions!
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Jan 22, 2025 • 37min

#101: Launching The Build Good Summit

Send us a textAfter longing for the kind of event we wanted to attend, we decided to create it ourselves.Today, Hannah and Mike walk through why we’re launching The Build Good Summit, an in-person fundraising summit in downtown Toronto happening May 22-23, 2025. The lack of world-class fundraising conferences in Canada has left fundraisers with two choices: spend thousands of dollars to attend conferences elsewhere, or miss out altogether.We’re putting an end to that.When you attend the BuildGood Summit, you’re joining our mission to bring Canada’s most ambitious nonprofits together, for good. By coming together and sharing methods that are working on our home turf—along with those working internationally—we'll all walk away with practical tips we can implement right now.In today’s show we talk about how we’re crafting the experience, how we use the flywheel approach ourselves to plan the conference, and how we chose the speakers.And if you stick around to the end of the podcast—listeners of the podcast get a special discount code to join us at the Summit. Don’t miss your chance to secure one of the 350 available seats. Claim your spot now at www.buildgoodsummit.com —➡️ Join our FREE training on how to build a fundraising flywheel that can 2x your revenue—without hiring more fundraisers or changing your tech and tools https://flywheel.buildgood.com 🤔 What else would you like to know about improving your fundraising and becoming an effective nonprofit marketer? Connect with Mike Duerksen on LinkedIn: https://www.linkedin.com/in/mikeduerksen/ 🔔 Follow the Build Good Fundraising Podcast on your favourite podcast app—and never miss a new episode: https://buildgood.com/category/podcast/ ❤️ And if you haven't yet, subscribe to our Youtube channel for more fundraising videos and actionable strategies that will help you grow your revenue and impact: https://www.youtube.com/@buildgood?sub_confirmation=1 Thanks for listening! ---- #Fundraising #Nonprofit #Philanthropy #Marketing Interested in  working with a fundraising agency to grow your nonprofit?BuildGood is a fundraising agency that helps nonprofits raise more money from individual donors. Let our team of experts create your fundraising appeals, emails and newsletters for you, and reclaim the time to do the thing only YOU can do: build genuine, human, personal relationships with your donors. You’ll add proven expertise to your team. You’ll benefit from tested and proven strategies that will make you more money. And you’ll have peace of mind that you’re putting your best foot forward with your fundraising. ➡️For more information, go here: www.buildgood.com

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