

Experience This! Travel Industry Insights and Opinions
Bruce Rosard, Lori Timony, Christian Watts
Produced and hosted by three travel industry veterans, Experience This! is a weekly show focused on In-Destination Experiences and how tech and trends are impacting this $280B segment of the world's largest industry (travel and tourism). Part podcast, part YouTube, part LinkedIn, Experience This! is designed for everyone in the sector including small one woman bands up to the largest attractions in the world and the tech, distribution and services companies that make up the industry ecosystem. Featuring Lori Timony, Go City, Christian Watts, Magpie and Bruce Rosard, Arival. Marketing provided by Von Mack Agency
Episodes
Mentioned books

Nov 25, 2025 • 53min
S3 E 14 Peek raises $70M and acquires ACME Ticketing and Connect & GO
Josiah Filler, CRO at Peek joins the Experience This! Travel Show to discuss Peeks $70M raise and acquisition of Connect & Go and ACME Ticketing.Show videos are posted on YouTube, subscribe and Like!Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!)Podcasts available wherever you get your podcasts:Spotify, Apple, etc. - Subscribe and rate the shows.

Nov 23, 2025 • 51min
S3 E13 James Lemon from Stripe talks Instant Checkout inside Chat GPT
James Lemon from Stripe joins us as we discuss Instant Check out in Chat GPT, the world of Agentic Commerce Protocol vs. Model Context Protocol and how operators can ready themselves for this new world.Show videos are posted on YouTube, subscribe and Like!Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!)Podcasts available wherever you get your podcasts:Spotify, Apple, etc. - Subscribe and rate the shows.

Nov 2, 2025 • 48min
S3 E 12 Rediscovering Groupon with Carrie Keplinger and Masha Sharma
Groupon is dusting itself off, investing heavily in Tech, becoming an AI first company and dominating the Things To Do space. Listen in as Carrie Keplinger and Masha Sharma walk us through why the TTD vertical at Groupon has seen double digit growth for the past 6 quarters. Show videos are posted on YouTube, subscribe and Like!Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!)Podcasts available wherever you get your podcasts:Spotify, Apple, etc. - Subscribe and rate the shows.

Nov 2, 2025 • 46min
AI Search with Scrunch.ai
Show videos are posted on YouTube, subscribe and Like!Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!)Podcasts available wherever you get your podcasts:Spotify, Apple, etc. - Subscribe and rate the shows.

Aug 12, 2025 • 49min
Season 3. Episode 9 - Murray Decker
Murray Decker, the founder and CEO of Tour Amigo, dives into the world of multi-day tours and the tech that supports them. He reveals the unique challenges of this sector compared to single-day experiences. Murray discusses the transformative impact of SaaS on travel operations and the rising importance of online booking systems. He also highlights the significance of data protection in travel and explores the enticing opportunities for digital nomads seeking to leverage tech in innovative markets like Tuscany and Singapore.

Mar 30, 2025 • 46min
Season 3. Episode 6 - Chris Andrew, Scrunch AI
The show with Chris and co-hosts Lori Timony and Christian Watts was one of the most practical shows we've had about AI in a while. Scrunch is going deep with AI search, and Chris provides some great tips and ideas in this show, I highly recommend you take a listen to this quick clip and hear Chris's main points:"The first thing we've outsourced at scale to AI is BROWSING""The customer journey is changing radically""We're living in a new era of discovery""Customers move to simplicity with AI Search""Disruption of Word of Mouth?""SEO is evolving but AI permanently changed the Customer Journey"There's a lot to discover in this show!Show videos are posted on YouTube, subscribe and Like!Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!)Podcasts available wherever you get your podcasts:Spotify, Apple, etc. - Subscribe and rate the shows.

Mar 6, 2025 • 45min
Season 3. Episode 5 - Jessie Fischer - GuestOS
Get introduced to Jessie Fischer, Founder & CEO, GuestOS. Jessie got an early start in the hospitality business, starting when she was 12 years old, working at her family's motel near Yosemite National ParkGuestOS is an AI-driven concierge platform tailored for the hospitality industry, aiming to enhance guest experiences through personalized, 24/7 multilingual support. Founded in 2023 by Jessie, the company leverages AI to automate and enrich guest interactions. Personalized Guest Interactions: Offers tailored recommendations based on guest preferences and behaviors, facilitating seamless communication via SMS and voice. Operational Efficiency: Streamlines hotel operations by managing reservations, itineraries, and guest data, allowing staff to focus on direct guest services. Emergency Response Initiatives: Developed AI-powered hotlines during crises, such as the California wildfires, to provide real-time information and support to affected communities. GuestOS positions itself as the first AI-native concierge for hotels, focusing on unlocking new revenue streams beyond room bookings by managing the discovery, booking, and payment process for onsite experiences. For more information, visit their official website: guestos.ai.Show videos are posted on YouTube, subscribe and Like!Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!)Podcasts available wherever you get your podcasts:Spotify, Apple, etc. - Subscribe and rate the shows.

Feb 26, 2025 • 52min
Greg Fisher, Founder and CEO of Wave Rez and Tripshock introduces his new book "Mastering OTA's."
Greg Fisher, Founder and CEO of Tripshock and Wave Rez and author of "Mastering OTA's" joins the team at Experience This! Travel to discuss the need for and rise of niche OTA's, how Google is changing the search and buy landscape and of course, his new book and how it can help you grow your business.Show videos are posted on YouTube, subscribe and Like!Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!)Podcasts available wherever you get your podcasts:Spotify, Apple, etc. - Subscribe and rate the shows.

Jan 19, 2025 • 26min
Episode 52 - The Hosts Discuss (Argue?) About the Potential Disintermediation of OTAs
How will AI Agents impact OTAs and Google's Market share?We have a difference of opinion - shocking I'm sure.Show videos are posted on YouTube, subscribe and Like!Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!)Podcasts available wherever you get your podcasts:Spotify, Apple, etc. - Subscribe and rate the shows.

Jan 18, 2025 • 55min
Season 3. - Episode 2: TikTok About To Go Dark / AI Update
The plan was to have an AI update with Tahnee Perry from A25 featuring a discussion about her toolkit (115 and counting!). But since this is the week (January 17 to be exact) that the U.S. Supreme Court ruled to uphold the U.S. ban on TikTok, we pivoted to also include Madi Rifkin, founder and CEO, Mount for her perspective. As a Gen Z entrepreneur with an "armyShow videos are posted on YouTube, subscribe and Like!Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!)Podcasts available wherever you get your podcasts:Spotify, Apple, etc. - Subscribe and rate the shows.


