Experience This! Travel Industry Insights and Opinions Season 3. Episode 6 - Chris Andrew, Scrunch AI
The show with Chris and co-hosts Lori Timony and Christian Watts was one of the most practical shows we've had about AI in a while.
Scrunch is going deep with AI search, and Chris provides some great tips and ideas in this show, I highly recommend you take a listen to this quick clip and hear Chris's main points:
"The first thing we've outsourced at scale to AI is BROWSING"
"The customer journey is changing radically"
"We're living in a new era of discovery"
"Customers move to simplicity with AI Search"
"Disruption of Word of Mouth?"
"SEO is evolving but AI permanently changed the Customer Journey"
There's a lot to discover in this show!
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