
Folding Towels - A Podcast for Massage Therapists with Jackie and David
Jackie Kerin and David Clayton met over a massage table in Adelaide (Australia) back in 2015 - now they bring their quirks, and passion for the industry to this brand-new podcast. Discussing all the things they never told you about in massage school - complex cases, difficult customers, maintaining boundaries, administration, being in business and making decisions, and the never-ending pile of laundry. Most importantly, staying passionate to do what you actually trained to do and love. Folding towels is the massage class you wish you could take; with all the questions you wish you'd asked.
Latest episodes

Feb 27, 2024 • 1h 4min
Episode 042: Stuart Hinds - A Long Career Starts With Self Care
Join Jackie and David as they chat with Stuart Hinds a soft tissue therapist whose career includes 32 years of clinical experience, four Olympic Games and one Commonwealth Games and who has presented workshops globally.
Stuart is passionate about self-care within the industry and he shares invaluable insights into the world of massage therapy.
Key Points from This Episode:
Stuart's Extensive Experience: With over three decades in the field, Stuart discusses his journey through various roles including his time at Victoria University where he wrote curriculum for remedial massage courses.
The Importance of Self-Care: A significant portion of the conversation revolves around why therapists need to prioritise their own health. The high burnout rate among full-time massage therapists—often due to physical strain and mental exhaustion.
Industry Challenges: Therapists often push themselves too hard trying to please clients which can lead to injury or burnout. The discussion touches on how unrealistic benchmarks such as being booked out weeks in advance or handling excessive client loads contribute to these issues.
Stuart Hinds Academy: we chat about the development of the Stuart Hinds Academy to fill a void in information so that therapists can access low cost, high valuable resources to help them to be awesome at what they do.
https://stuart-hinds.com/
Self Care Course: Aimed primarily at newly graduated therapists but beneficial even for those well into their careers; it covers topics like workload management techniques and maintaining personal fitness levels relevant to job demands.
Personal Tidbits:
Love For Giraffes: An amusing revelation about Stu’s fascination with giraffes since childhood.
Favorite Superhero – Batman: Christian Bale’s portrayal wins Stuart's vote due its darker tone compared with other adaptations.
Listener Questions Segment:
A few questions submitted by followers cover topics ranging from Stu's affection toward giraffes despite specializing in lower limbs therapy all way up his early career path leading him towards becoming a soft tissue therapist after experiencing effective treatment firsthand following an injury sustained while cycling
Talking Tissue Podcast with Stuart Hinds
Talking Tissue Episode – Interview with Jeff Shearer
Research by Karen Lucas on Muscle Activation Patterns
Do you want to reach out to us? Head to our Website and fill in the contact form.
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Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc

Feb 20, 2024 • 30min
Episode 041: Should I Ask My Client For A Note From Their Doctor?
Join Jackie and David as they chat about whether we should be asking our clients for a note from their doctor.
The human body is a complex organism and weird things happen. While we're trained to understand things about muscles, bones, ligaments and tendons, our clients will often present with things a little out of the ordinary.
Spoiler alert!! If you ask for a doctors note, then you treat, and that person experiences harm because of your treatment, then you are still liable.
Not confident with treating someone? Refer out.
Want to be confident in treating that person? Up skill.
You don't have to treat all people nor should you have to.
Massage during pregnancy (note: pregnancy isn't an illness) - there is extra training to help you to treat during pregnancy with confidence and good care. Catherine McInerny from Pregnancy Massage Australia is an authority when it comes to pregnancy massage.
There is a lot of good information out there too to help you make great decisions. Ruth Werner provides training to massage therapists to help them make make good, safe and confident decisions.
Check out Ruth Werner's Podcast "I have a client who..."
Remember, at all times, trust your training, trust your instinct and "Do no harm!"
Do you want to reach out to us? Head to our Website and fill in the contact form.
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Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc

Feb 13, 2024 • 24min
Episode 40: Should I Be Booked Out 5 Weeks In Advance?
Join Jackie and David as they explore why being booked out could be a sign of a solid business, or it could inhibit effective client care. From a place of ego, to a question of vulnerability.
Take comfort, your success and/or efficacy as a massage therapist is not defined by how far in advance you are booked out.
Being booked out does have an advantage of providing comfort that you can pay yourself (well I hope), meet your expenses and put money in the bank for a rainy day.
But being booked WAY out, might not suit you as a therapist, especially if you need to see someone next week as a follow up.
We also talk about Kylie Hicks, a massage therapist in Mildura who works with people exclusively who have chronic pain. Her knowledge and experience means that she can build a program that works and she might work with a client for 6 months and then graduate them into their own self care.
Learn more about what Kylie does here
Do you want to reach out to us? Head to our Website and fill in the contact form.
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Theme Music: Simon Pettersson "All Alone" (2020), Licenced use through Audio Hero Inc

Feb 6, 2024 • 22min
Episode 039 - Should I Sponsor My Local Sporting Club?
Join David this week as he talks about the intricacies of sponsorship – a strategic dance between business, community, and genuine connections.
When you run a business it doesn't take long for someone coming begging for money. Spoiler alert! You don't HAVE to sponsor anyone.
If you do chose to sponsor a club, you can botch it up like I've done, or you can be smart about it.
- know who you want to sponsor
- know why you want to sponsor
- know what your are going to get out of this relationship
Join David to unravel the mysteries of sponsorship, turning it into a strategic business move that fosters genuine connections, community engagement, and lasting impact.
Jackie's back next week. Bye for now!
Do you want to reach out to us? Head to our Website and fill in the contact form.
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Theme Music: Simon Pettersson "All Alone" (2020), Licenced use through Audio Hero Inc

Jan 30, 2024 • 19min
Episode 038: Getting Started in 2024
Welcome back to 2024!
Our Folding Towels podcast journey continues from a seasonally confused Adelaide. It's been quite the year—bushfires, floods, hurricanes—but here in South Australia, we're enjoying some greenery after December rains.
Jackie has indulged in family time and movie marathons (shoutout to Gerard Butler). On a less thrilling note, she tackled overdue bookkeeping—a necessary evil for us small business owners.
David also found himself wrapping up work on Christmas Eve; it seems there's no escaping those last-minute admin tasks.
We both aimed for restful breaks—David introduced his son to snorkeling. Yet amidst relaxation lurked the inevitable: data migration woes as he switched booking systems and dropped his laptop.
As we ponder our goals for 2024 with words like 'self-care' and 'reinvention', personal projects beckon. For Jackie, it’s finishing her client-focused massage book; for David, embracing professional development opportunities like Paula Nutting’s coaching and Chapman’s reflexes course.
This year is about connection—overcoming professional isolation by expanding our therapist networks through social events rather than just educational ones. And let's not forget the excitement of upcoming conferences!
Listeners can join our conversation anytime via our website or social media—we’re flexible and eager to discuss topics that matter to you. Don't forget to subscribe and share Folding Towels podcast with friends so they never miss out on an episode either!
Here's to a fulfilling 2024 filled with growth, learning, laughter—and hopefully fewer dropped laptops! See you again soon!
We mention the Stuart Hinds Facebook Group
and also Paula Nutting Super Charged Therapist
Join Paula's Mastery Mentorship Program - $33 per month
Hands on classes Chapmans Reflexes
Do you want to reach out to us? Head to our Website and fill in the contact form.
Find us on Facebook and on Instagram
Theme Music: Simon Pettersson "All Alone" (2020), Licenced use through Audio Hero Inc

Dec 19, 2023 • 19min
Episode 037: Christmas 2023 Wrap Up
So Jackie, where do you stand on Mariah Carey in your massage room? I'd happily stand on Mariah Carey if she asked me to ... but that's not what you mean is it!
Our last episode for 2023 - a bit of banter, some Christmas fun, a big thank you to all our listeners around the world thank you for supporting us in our first year.
We will be back in 2024 with a full calendar of episodes, some fabulous guests and more laughs.
For now we have closed the laundry door. Merry Christmas and see you in the new year!
Pentatonix - Little Drummer Boy
Celtic Woman - O Holy Night
The Idea of North - Hello
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Theme Music: Simon Pettersson "All Alone" (2020), Licenced use through Audio Hero Inc

Dec 12, 2023 • 48min
Episode 036: Paula Nutting - Your Muskuloskeletal Specialist
Jackie and David are joined by our special guest and friend,
Paula Nutting from Your Musculoskeletal Specialist. In Paula’s own words, she’s a dinosaur – active in bodywork for at least 28 years, but previously an intensive care nurse. She tells us how empathy fatigue led her on a journey through fitness training to a long and exiting career in bodywork. Now massage trainer, lover of golf, industry mentor and former lecturer of the World Massage Association.
Paula was inspired by the work of osteopath Frank Chapman and
has adapted this work of neuro lymphatic bodywork and this is the work that she teaches online and in person
We chat about how the industry has changed in the last 30
years, confidence in pricing, the importance of being both competent and confident in your work, and the amalgamation of state massage associations into one Australian body. Paula pulls no punches – she’s as genuine as they come.
If you are inspired by Paula’s story and want to know more,
Paula teaches around Australia and overseas – she’ll be in Adelaide in February 2024, Melbourne in March 2024 and heading to Canada later in 2024.
Find Paula on Facebook
Find Paula on Instagram
Send Paula an Email
Join Paula's Mastery Mentorship Program - $33 per month
Hands on classes Chapmans Reflexes
Find us on Facebook and on Instagram
Theme Music: Simon Pettersson "All Alone" (2020), Licenced use through Audio Hero Inc

Dec 10, 2023 • 47min
Episode 035: Tips for Brand New Therapists
Do you remember when you were a brand new massage graduate?
Jackie and David have recently visited a student clinic for massage. And at one of those appointments, a student requested this episode. Jackie and David reflect on getting started in the industry. We talk about:
Going to work in a clinic vs working for yourself
Saving for and buying good equipment
Self Care
Confidence and client conversations
Finding a community
Investing in your own education
And taking classes while you figure out what you want your style to be
Jackie even pushes David's buttons (just a little bit).
Whether you've been around the block a couple of times (or maybe more), or you truly are just graduating (CONGRATULAIONS 🎉) the episode is a journey of discovery.
SPONSOR:
Get 15% off the entire range of products from our sponsor Hy.Giene Australia when you use the code 15OFFFOLDINGTOWELS at the checkout
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Theme Music: Simon Pettersson "All Alone" (2020), Licenced use through Audio Hero Inc

Nov 28, 2023 • 26min
Episode 034 : Planning and Reflection
Jackie and David have a deep and meaningful about life, the universe and everything as they reflect on where they want to take their own practices, plan the year out ahead, their own personal journeys and the possibility of being eaten by a bear in the Appalachian Mountains.
This is a personal and reflective episode to help you take the steps that you need to take so that your year is as fulfilling as it can be.
Some of the things mentioned in today's episode:
A Walk in The Woods
Appalachian Trail
Cats in The Cradle
Pinky and The Brain
Get 15% off the entire range of products from our sponsor Hy.Giene Australia when you use the code 15OFFFOLDINGTOWELS at the checkout
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Theme Music: Simon Pettersson "All Alone" (2020), Licenced use through Audio Hero Inc

Nov 21, 2023 • 36min
Episode 033 : The Three Policies You Need In Your Practice Right Now
In this episode, Jackie shares that she is both slightly concerned by and also grateful for David's obsession with policy.
Policies and procedures are not everyone's zone of genius, but the truth is, policy is something you can't escape and shouldn't ignore. We chat about why we need them, how they are useful, tips and tricks for writing them (spoiler alert - your association usually has templates that you can adapt).
And we discuss in depth the three policies that you need to implement right now: Work Health and Safety, a Privacy policy and your Non Attendance and Late Cancellation Policies.
We promise that it really isn't as painful as it sounds! Grab your pen and notebook and get ready to take some notes!
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Theme Music: Simon Pettersson "All Alone" (2020), Licenced use through Audio Hero Inc