Triple Win Property Management

Actively growing your professional property management company means having to scale a workforce to keep up with demand. But trying to find the right person for the job, and keeping them long-term, is harder than ever. In this Triple Win Deep Dive, we talk with Pete Neubig. Pete is the co-founder and CEO of VPM Solutions, an online platform that connects the real estate industry with virtual team members across the globe. Pete talks with Andrew about the biggest challenges facing the SFR property management industry today, like the growing pains of successful PMCs, why communication is so important across the board, top strategies to retain talent, and how to set yourself up for success right now. To learn more about Pete Neubig and VPM Solutions, visit https://bit.ly/ttw-vpm To see what other professional property managers are doing book a profit map call at https://bit.ly/podcast-pmc Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb Stay up to date on events and resources at https://bit.ly/rbp-home Be sure to follow The Triple Win Podcast by Second Nature and never miss an episode!

We are so grateful at Second Nature for each and every one of you in the SFR industry. We hope you enjoy this special message from Andrew Smallwood, host of the Triple Win Podcast.   Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb   Stay up to date on events and resources at https://bit.ly/rbp-home   Be sure to follow The Triple Win by Second Nature and never miss an episode!

Property managers want to create freedom and autonomy in their lives, but it can be hard because they are always on the clock and always on call.   In this PM XChange Masterclass recording, Andrew talks with the bestselling author Justin Donald to bring you his strategies and proven approach to lifestyle investing.    Entrepreneur Magazine calls Justin Donald the “Warren Buffett of Lifestyle Investing.” He’s a master of low-risk cash flow investing, specializing in simplifying complex financial strategies, structuring deals, and disciplined investment systems that consistently produce profitable results. His ethos is to “create wealth without creating a job.” Listen as he shares how you can create passive wealth while you run your business and not a business that runs you!   To learn more about Justin Donald, visit his website at https://bit.ly/jdonald   To learn more about Love Justice International and how you can help, visit their website.   To see what other professional property managers are doing, book a profit map call at https://bit.ly/podcast-pmc   Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb   Stay up to date on events and resources at https://bit.ly/rbp-home   Be sure to follow The Triple Win by Second Nature and never miss an episode!

Ancillary income is a growing trend but many property managers worry about the additional workload and pushback. In this episode, Andrew talks with an all-star panel during a 2020 IMN conference event as they cover ways how to add value through resident experience. We hope this episode helps you think big about what you can do with resident experience in the coming year.    To see what other professional property managers are doing book a profit map call at https://bit.ly/podcast-pmc   Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb   Stay up to date on events and resources at https://bit.ly/rbp-home   Be sure to follow The Triple Win by Second Nature and never miss an episode!

The snowball effect of new innovation in prop-tech has changed the landscape of traditional property management. Resident relationships have transformed with the changing industry, but how do we continue to provide the best experience for residents and owners?  Vincent Deorio of Atlas Real Estate shares a new take on elevating the resident experience with their innovative resident programs. Listen to see how you can also make a positive impact in the lives of your residents.    To see what other professional property managers are doing book a profit map call at https://bit.ly/podcast-pmc   Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb   Stay up to date on events and resources at https://bit.ly/rbp-home   Be sure to follow The Triple Win by Second Nature and never miss an episode!  

How can you shift the conversation with investors to be a more positive experience while also highlighting the effort and strategy that goes into your property management style?   In this recording from PMLX 2021, Deb Newell (Executive Real Estate Consultant at Real-Time Consulting Services), Bryan Jenkins (Master Property Manager, Principal Broker at AHI Properties), and Karen Jordan (Property Manager & Realtor at HBR Rental) share their experiences on how they “talk about the WHY” with their investors on a regular basis on quarterly zoom calls. Listen and gain insight into how something so simple can easily shift your professional PMC from reactive to proactive.    To see what other professional property managers are doing book a profit map call at https://bit.ly/podcast-pmc   Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb   Stay up to date on events and resources at https://bit.ly/rbp-home   Be sure to follow The Triple Win by Second Nature and never miss an episode!

With all the talk of new tech and innovation in the professional property management world, it can feel a little overwhelming. With so much changing at such a rapid pace, you might be wondering where best to focus your efforts in order to achieve the greatest results. In this recording from PMLX 2021, Thad Tarkington, CEO and Co-Founder of Second Nature, and host Andrew Smallwood talk about The Future of Resident Experience. Listen as they share some exciting visions they have of the future of professional SFR property management and why the word “experience” is so intentional when creating a triple win.    To see what other professional property managers are doing book a profit map call at https://bit.ly/podcast-pmc Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb  Stay up to date on events and resources at https://bit.ly/rbp-home Be sure to follow The Triple Win by Second Nature and never miss an episode!

Labor shortages are straining industries all around the US, and property management is certainly one place that has felt the squeeze that's created. The cliche that was made popular back in March 2020 still rings true. We are in “unprecedented times.” Now, more than ever, it is critical for the property manager to know how and when to pivot their strategy in order to ensure consistent success and growth in the long term.   In this episode, Andrew talks with Kellie Tollifson, Owner and VP of Operations at T-Square Real Estate Services and Immediate Past President at the National Association of Residential Property Managers (NARPM®). Tollifson began her career in property management more than 20 years ago and shares her insights on playing the long game. Listen as she shares her strategies to find great talent, build company culture, and the ability to shift priorities.   Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb   Stay up to date on events and resources at https://bit.ly/rbp-home   Be sure to follow The Triple Win by Second Nature and never miss an episode!

Professional property managers want to create great experiences for residents, investors, and their teams. They also want the profit rewards that go along with it. But experience design and innovation is hard and requires a skill set that is distinct from real estate knowledge and expertise.   In this Bonus PMLX Masterclass, Andrew talks with Joe Pine, author of the bestseller “The Experience Economy” and the world’s leading authority and trainer on becoming an experience designer.   To learn more about Joe Pine and his company, visit at https://bit.ly/j-pine   Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb   Stay up to date on events and resources at https://bit.ly/rbp-home   Follow The Triple Win by Second Nature and never miss an episode!

The PM industry is evolving faster than ever. During this time of rapid change, do you know how to get your team to embrace big, bold change?    In this PMLX 2021 panel discussion led by Bob Hansen of Second Nature, the team at PURE PM shares how their rapidly growing company is poised for change. Listen as Michael Catalano, Jennifer Newton, and Jennifer Stoops share how they’ve truly learned to love change, get team buy-in, and identify and utilize team members’ strengths - all while having fun along the way.    The books recommended by the PURE PM team in this podcast are: Extreme Ownership: How U.S. Navy SEALs Lead and Win: https://amzn.to/3o6rPt2 The Upside of Stress: https://amzn.to/3o5szin The 7 Habits of Highly Effective People: https://amzn.to/3uadcG9 The Road Less Stupid: https://amzn.to/2XRXp3k   Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb   Stay up to date on events and resources at https://bit.ly/rbp-home   Follow The Triple Win by Second Nature and never miss an episode!