
Triple Win Property Management
The Triple Win Property Management podcast by Second Nature uncovers new ways single-family property managers can create and monetize value for their company while transforming relationships with their investors, residents, and teams. Episodes feature industry professionals, global thought leaders, and the inspiring conversations that move the industry forward. Now you can join thousands of property management leaders who are tuning in and talking about leveling up together.
Latest episodes

May 12, 2022 • 55min
Masterclass: Personal Leadership Development with Trent Booth
Ready to focus on mentorship, leadership, and relationships? In this special Masterclass recording, Andrew talks to the one and only Trent Booth.
Booth is at the tip of the spear in bringing a culture of personal growth to Cutco Cutlery as their Training & Leadership Development Manager. He has studied leaders from all walks of life, particularly in the context of sales and executive leadership.
Get ready to dust off that old journal and make some pretty big revelations about how you exist in the world. We hope you enjoy this Masterclass recording.
Got questions? Email us at triplewin@secondnature.com
To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin
Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp
Stay up to date on events and resources at https://bit.ly/rbp-home
Be sure to follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Hosted by Andrew Smallwood and Laura Mac
Featuring Trent Booth
Produced by Andrew Smallwood, Laura Mac, and Carol Housel
Edited by Isaac Balachandran

Apr 28, 2022 • 59min
Triple Win LIVE: Growing and Scaling Your PMC with Kevin Hommel
How can you effectively grow your Property Management Company if you’re already overworked, short-handed, and doing everything possible just to stay afloat?
In this episode, Andrew and Thad are joined by Kevin Hommel as he shares his personal insights on leading finance and operations at a C-suite level and growing his PMC to 7000+! Listen as he answers YOUR property management questions about culture, finance, efficiency, employee retention, and all things operations.
We hope you enjoy this recording of our Triple Win LIVE event!
Got questions? Email us at triplewin@secondnature.com
To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin
Join our private Facebook just for professional property managers at https://bit.ly/3jezcLp
Stay up to date on events and resources at https://bit.ly/rbp-home
Be sure to follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Hosted by Andrew Smallwood and Laura Mac
Featuring Kevin Hommel and Thad Tarkington
Produced by Andrew Smallwood, Laura Mac, and Carol Housel
Edited by Isaac Balachandran

Apr 14, 2022 • 53min
Triple Win LIVE: Finding Your PMC Niche with Bob Preston
What’s your Niche? Where does your Property Management company truly fit? The riches are in the niches.
During this Triple Win LIVE recording, we talk to Bob Preston, CEO of North County Property Group, CRMC. Throughout the last 20 years, he’s discovered the best way to differentiate his PMC.
Hear how Bob Preston and team decided they weren't for everyone and niched down on...
asset type
investor profile
resident profile
And instead of shrinking their business, they have $550+ monthly revenue per home, expanded their services to include in-home maintenance, and have had zero evictions.
We hope you enjoy this recording of our latest Triple Win LIVE!
You can catch Bob’s podcast, Property Management Brainstorm, here: https://apple.co/3uf6S1P
Got questions? Email us at triplewin@secondnature.com
To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin
Join our private Facebook just for professional property managers at https://bit.ly/3jezcLp
Stay up to date on events and resources at https://bit.ly/rbp-home
Be sure to follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Hosted by Andrew Smallwood and Laura Mac
Featuring Bob Preston
Produced by Andrew Smallwood, Laura Mac, and Carol Housel
Edited by Isaac Balachandran

Mar 10, 2022 • 54min
Triple Win LIVE: Gregg Cohen
How many PMCs do you know that manage 4,300 SFRs in just one market?
Gregg Cohen, Co-Founder of JWB Real Estate Companies, is a triple win-driven property manager who does things DIFFERENTLY.
Gregg and JWB has a podcast, a 3,500 person Facebook group, they don’t use PM accounting software, they collect and payout over 99% of rent to investors, and about 47 other unconventional results and processes that produce results.
Listen as Gregg shares lessons he’s learned along the way, and
Learn more about Gregg and JWB at jwbpropertymanagement.com
Listen to Gregg Cohen’s podcast, Not Your Average Investor,
Got questions? Email us at triplewin@secondnature.com
To see what other professional property managers are doing in your area, schedule a call at rbp.secondnature.com/triplewin
Join our private Facebook group just for professional property managers.
Be sure to follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Hosted by Andrew Smallwood and Laura Mac
Featuring Gregg Cohen
Produced by Andrew Smallwood, Laura Mac, and Carol Housel
Edited by Isaac Balachandran

Feb 24, 2022 • 1h 17min
Triple Win LIVE: Security Deposit Alternatives with Todd Ortscheid
In this Triple Win LIVE, Todd Ortscheid, CEO of Revolution Rental Management, talks with Second Nature’s Bob Hansen and Laura Mac. Listen to the way Todd breaks down security deposit alternatives and why a professional property manager should consider moving away from traditional security deposits (hint, it’s all about creating a triple win). We hope you enjoy this “lobby bar” discussion featuring your peers in the PM industry!
Got questions? Email us at triplewin@secondnature.com
To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin
Join our private Facebook just for professional property managers at https://bit.ly/pmlx-fb
Stay up to date on events and resources at https://bit.ly/rbp-home
Be sure to follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Hosted by Bob Hansen and Laura Mac
Featuring Todd Ortscheid
Produced by Andrew Smallwood, Laura Mac, and Carol Housel
Edited by Isaac Balachandran

Feb 10, 2022 • 13min
Season 2 Kickoff
Let’s kick off Season 2 of the Triple Win Property Management podcast! Andrew, Thad, and Laura talk about some new changes to the podcast and what to expect as we tackle the best ways to help triple win-driven property managers stack up those wins in our season premiere!
Got questions? Email us at triplewin@secondnature.com
Sign up for our February Triple Win LIVE events at https://lu.ma/TWL-Feb2022
To see what other professional property managers are doing book a profit map call at https://rbp.secondnature.com/triplewin
Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb
Stay up to date on events and resources at https://bit.ly/rbp-home
Be sure to follow The Triple Win by Second Nature and never miss an episode!
Hosted by Andrew Smallwood
Featuring Thad Tarkington and Laura Mac
Produced by Andrew Smallwood, Laura Mac, and Carol Housel
Edited by Isaac Balachandran

Dec 16, 2021 • 1h 11min
Season 1 Finale! The Triple Win LIVE with Todd Ortscheid and Alex Osenenko
What is the #1 differentiator in the growth and success of your company? In the recording of this live debate, industry leaders Todd Ortscheid and Alex Osenenko take questions from the audience as they talk about the best way to get team buy-in, getting the right people in the right seats, and why it’s so important to defend your team.
Andrew Smallwood moderates as you decide the winner in these debates in our first ever The Triple Win LIVE.
To see what other professional property managers are doing book a profit map call at https://bit.ly/podcast-pmc
Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb
Stay up to date on events and resources at https://bit.ly/rbp-home
Be sure to follow The Triple Win by Second Nature and never miss an episode!

Dec 9, 2021 • 17min
Building Lifetime Value VS. Transaction Value
In this episode, Andrew Smallwood asks how YOU think about property management. Do you consider it a profit-based business or is it something more? Listen as Andrew talks about what it means to build lifetime value versus treating everything like a transaction, and learn the inspiration for the saying, “what’s the most I can do?” on this episode of The Triple Win podcast.
To see what other professional property managers are doing book a profit map call at https://bit.ly/podcast-pmc
Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb
Stay up to date on events and resources at https://bit.ly/rbp-home
Be sure to follow The Triple Win by Second Nature and never miss an episode!

Dec 2, 2021 • 48min
Deep Dive with Pete Neubig, Co-Founder and CEO of VPM Solutions
Actively growing your professional property management company means having to scale a workforce to keep up with demand. But trying to find the right person for the job, and keeping them long-term, is harder than ever.
In this Triple Win Deep Dive, we talk with Pete Neubig. Pete is the co-founder and CEO of VPM Solutions, an online platform that connects the real estate industry with virtual team members across the globe. Pete talks with Andrew about the biggest challenges facing the SFR property management industry today, like the growing pains of successful PMCs, why communication is so important across the board, top strategies to retain talent, and how to set yourself up for success right now.
To learn more about Pete Neubig and VPM Solutions, visit https://bit.ly/ttw-vpm
To see what other professional property managers are doing book a profit map call at https://bit.ly/podcast-pmc
Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb
Stay up to date on events and resources at https://bit.ly/rbp-home
Be sure to follow The Triple Win Podcast by Second Nature and never miss an episode!

Nov 25, 2021 • 3min
Happy Thanksgiving From All Of Us At Second Nature
We are so grateful at Second Nature for each and every one of you in the SFR industry. We hope you enjoy this special message from Andrew Smallwood, host of the Triple Win Podcast.
Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb
Stay up to date on events and resources at https://bit.ly/rbp-home
Be sure to follow The Triple Win by Second Nature and never miss an episode!
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