Triple Win Property Management

Have you ever uncovered something on a move-in/out that completely changed the way you do business? Do you have the proper processes in place to achieve property awareness triple wins? This recording of the final TWL of 2022 is all about property awareness and features celebrity guest host Phil Owen (OnSight PROS) as he talks with Bess Wozniak (McCreary Realty Management), Brad Randall (Welch Randall Real Estate), and Joni Wolfswinkel (Real Property Management Preferred). Listen as they share real examples of strategies and practices that create new experiences for residents, investors, and management teams. Like what you’ve heard and want more content? Sign up for our newsletter https://rbp.secondnature.com/community#signup Got questions? Email us at triplewin@secondnature.com To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp Stay up to date on events and resources at https://bit.ly/rbp-home Follow the Triple Win Property Management podcast by Second Nature and never miss an episode! Hosted by Laura MacMinn and Phil Owen  Featuring Bess Wozniak, Brad Randall, and Joni Wolfswinkel Produced by Andrew Smallwood, Laura Mac, and Carol Housel Edited by Isaac Balachandran

In what seems to be a crowded field, how can your Property Management company stand out in an authentic and sustainable way? In this final episode of season 2, Andrew visits Jordan Muela’s own podcast studio where he hosts the Profitable Property Management Podcast.  Today the LeadSimple CEO is on the other side of the podcast as he shares his personal insights into differentiation for SMBs, PropTech, and creating strong relationships along the way. Listen to Jordan’s podcast, The Profitable Property Management Podcast, here: https://podcasts.apple.com/us/podcast/the-profitable-property-management-podcast/id1270553459   Subscribe to Jordan’s newsletter here: https://leadsimple.ck.page/29e1e08ea4   Like what you’ve heard and want more content? Sign up for our newsletter https://rbp.secondnature.com/community#signup   Got questions? Email us at triplewin@secondnature.com   To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin   Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp   Stay up to date on events and resources at https://bit.ly/rbp-home   Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!   Hosted by Andrew Smallwood  Featuring Jordan Muela Produced by Andrew Smallwood, Laura Mac, and Carol Housel Edited by Isaac Balachandran

In this final recording from TWLX 2022, Phil Owen (Onsight Pros) moderates an incredible panel with Melissa Prandi (PRANDI Property Management), DD Lee (Skyline Properties Group), and Ian Joseph (The Joseph Group) as they talk about creating a triple win culture of customer service that impacts their residents, their investors, and their teams.    Like what you’ve heard and want more content? Sign up for our newsletter https://rbp.secondnature.com/community#signup   Got questions? Email us at triplewin@secondnature.com   To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin   Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp   Stay up to date on events and resources at https://bit.ly/rbp-home   Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!   Hosted by Phil Owen Featuring Melissa Prandi, DD Lee, Ian Joseph Produced by Andrew Smallwood, Laura Mac, and Carol Housel Edited by Isaac Balachandran

As 2022 comes to a close, annual planning is at the top of every successful property manager’s to-do list. But do you know how to truly set goals that will lead to long-term success?  In this Triple Win LIVE recording, Andrew talks to Julie Mullinax of CRM Properties, Paul Kankowski of PURE Property Management, and Matt Tringali of BetterWho as they share their strategies and insights on how to successfully plan for the coming year and beyond. Books recommended in this episode:  What the Heck Is EOS?: A Complete Guide for Employees in Companies Running on EOS Great Leaders Make Sure Monday Morning Doesn’t Suck: How To Get, Keep & Grow Talent If You Want It Done Right, You Don't Have to Do It Yourself!: The Power of Effective Delegation Like what you’ve heard and want more content? Sign up for our newsletter https://rbp.secondnature.com/community#signup Got questions? Email us at triplewin@secondnature.com To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp Stay up to date on events and resources at https://bit.ly/rbp-home Follow the Triple Win Property Management podcast by Second Nature and never miss an episode! Hosted by Andrew Smallwood and Laura Mac  Featuring Julie Mullinax, Paul Kankowski, and Matt Tringali  Produced by Andrew Smallwood, Laura Mac, and Carol Housel Edited by Isaac Balachandran

A broken process can cost your team and investors time and money. Identifying the cause can be difficult if you don’t know exactly where to look, and getting your team on board can be even harder.  In this recording from TWLX 22, Jordan Muela of ProfitCoach leads an incredible panel of industry experts, featuring Peter Lohmann (RL Property Management), Wolfgang Croskey (The Perfect Tenant), Zach Berkompas (LeadSimple), and Sam Schwetz (Mesa Properties). Listen as they provide real-world scenarios and offer actionable advice for moving your processes forward. The book Zach mentions, The Checklist Manifesto, can be found here: https://www.amazon.com/Checklist-Manifesto-How-Things-Right/dp/0312430000 Like what you’ve heard and want more content? Sign up for our newsletter https://rbp.secondnature.com/community#signup Got questions? Email us at triplewin@secondnature.com To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp Stay up to date on events and resources at https://bit.ly/rbp-home Follow the Triple Win Property Management podcast by Second Nature and never miss an episode! Hosted by Jordan Muela Featuring Peter Lohmann, Wolfgang Croskey, Zach Berkompas, Sam Schwetz Produced by Andrew Smallwood, Laura Mac, and Carol Housel Edited by Isaac Balachandran

The financial responsibilities of professional property managers don’t come with a handbook, but this expert panel comes pretty close.  In this recording from TWLX 22, Daniel Craig of ProfitCoach leads an incredible panel of industry experts, featuring Allison DiSarro of Enterprise Bank & Trust, Kristin Johnson of HomeVault, and Joe Polverari of PURE Property Management. Like what you’ve heard and want more content? Sign up for our newsletter https://rbp.secondnature.com/community#signup Got questions? Email us at triplewin@secondnature.com To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp Stay up to date on events and resources at https://bit.ly/rbp-home Follow the Triple Win Property Management podcast by Second Nature and never miss an episode! Hosted by Daniel Craig Featuring Allison DiSarro, Kristin Johnson, and Joe Polverari Produced by Andrew Smallwood, Laura Mac, and Carol Housel Edited by Isaac Balachandran

In this recording from TWLX 22, Andrew talks with an incredible expert panel - Mike Catalano, Laura Orr, and Andrew Propst - as they share their insights about the future of professional property management.  Listen as they talk about what trends they’re paying attention to RIGHT NOW, how to make an experience so good that residents don't want to leave, and what other property managers should be paying attention to.  Headed to the NARPM Annual Convention & Trade Show in Las Vegas in October? Register for the #SecondNatureVIP Experience! https://rbp.secondnature.com/vip2022 Like what you’ve heard but want more content? Sign up for our newsletter https://rbp.secondnature.com/community#signup Got questions? Email us at triplewin@secondnature.com To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp Stay up to date on events and resources at https://bit.ly/rbp-home Follow the Triple Win Property Management podcast by Second Nature and never miss an episode! Hosted by Andrew Smallwood and Laura Mac  Featuring Mike Catalano, Laura Orr, Andrew Propst Produced by Andrew Smallwood, Laura Mac, and Carol Housel Edited by Isaac Balachandran

In the race to differentiate your PMC, don’t try to be the cheapest. Focus on offering the most value.  In this recording from TWLX 22, Andrew talks with ​​Eric Wetherington, Deb Newell, and Phil Vera as they share their first-hand experience and expert advice for creating winning experiences and exponential growth. Headed to the NARPM Annual Convention & Trade Show in Las Vegas this October? Register for the #SecondNatureVIP Experience! https://rbp.secondnature.com/vip2022 Like what you’ve heard and want more content? Sign up for our newsletter https://rbp.secondnature.com/community#signup Got questions? Email us at triplewin@secondnature.com To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp Stay up to date on events and resources at https://bit.ly/rbp-home Follow the Triple Win Property Management podcast by Second Nature and never miss an episode! Hosted by Andrew Smallwood and Laura Mac  Featuring Eric Wetherington, Deb Newell, Phil Vera Produced by Andrew Smallwood, Laura Mac, and Carol Housel Edited by Isaac Balachandran

Have you ever taken time off only to come back with a longer to-do list?  Being a professional Property Manager can often feel like your attention is being pulled in a million different directions. But what if you’re actually just focusing on the wrong things? In this TWLX 2022 recording, Peter Lohmann (CEO of RL Property Management) interviewed the world’s leading expert on the application of the Future Self science - Dr. Benjamin Hardy, organizational psychologist and author. Dr. Hardy highlighted several concepts from his books including forcing functions, the 80-20 principle, lesser goals, constraint theory, strategic ignorance, and the 4 fundamental freedoms.  Those in attendance said this discussion was “unbelievably powerful.” We think you’ll feel the same way too. Let us know in the private Facebook group, Triple Win Property Managers! Headed to the NARPM Annual Convention & Trade Show in Las Vegas this October? Register for the #SecondNatureVIP Experience! https://rbp.secondnature.com/vip2022 Like what you’ve heard but want more content? Sign up for our newsletter https://rbp.secondnature.com/community#signup Got questions? Email us at triplewin@secondnature.com To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp Stay up to date on events and resources at https://bit.ly/rbp-home Follow the Triple Win Property Management podcast by Second Nature and never miss an episode! Hosted by Andrew Smallwood and Laura Mac  Featuring Dr. Benjamin Hardy, Peter Lohmann Produced by Andrew Smallwood, Laura Mac, and Carol Housel Edited by Isaac Balachandran

Management fee compression is a growing problem felt by more and more professional property managers in the industry. But the best of the best aren’t just keeping up with the ever-changing landscape of SFR, they’re defining what the future of PM looks like. Want to know how they’re not just surviving, but thriving?  In this TWLX bonus session recording, we're talking about the future of innovative revenue streams and models. Listen as Jessica Foster (Business Development Officer at Atrium Property Management), Todd Ortscheid (President & CEO at Revolution Rental Management), Umair Kabani (VP Business Development at Home365), and Thad Tarkington (CEO and Co-founder at Second Nature) share their insights and experience. Headed to the NARPM Annual Convention & Trade Show in Las Vegas this October? Register for the #SecondNatureVIP Experience! https://rbp.secondnature.com/vip2022 Got questions? Email us at triplewin@secondnature.com To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp Stay up to date on events and resources at https://bit.ly/rbp-home Follow the Triple Win Property Management podcast by Second Nature and never miss an episode! Hosted by Andrew Smallwood and Laura Mac  Featuring Thad Tarkington, Jessica Foster, Todd Ortscheid, Umair Kabani Produced by Andrew Smallwood, Laura Mac, and Carol Housel Edited by Isaac Balachandran