
Triple Win Property Management
The Triple Win Property Management podcast by Second Nature uncovers new ways single-family property managers can create and monetize value for their company while transforming relationships with their investors, residents, and teams. Episodes feature industry professionals, global thought leaders, and the inspiring conversations that move the industry forward. Now you can join thousands of property management leaders who are tuning in and talking about leveling up together.
Latest episodes

Apr 11, 2024 • 9min
TWLX Preview with Hal Elrod
On December 3rd, 1999, Hal Elrod was driving home when he was hit head-on at 70 MPH by a drunk driver. He died for six minutes.
Six days later, he woke from a coma. Doctors told him he would likely never walk again. He took his first step three weeks later.
Few people have faced the adversity in life that Hal has, and his book, The Miracle Morning, details the daily personal development rituals he’s used to overcome the challenges in his life.
Don’t miss his incredibly touching personal story and how it can help you develop yourself. Register now for Triple Win Leadership Xchange: https://www.secondnature.com/events/twlx
100% of proceeds from the event go to the Pat Tillman Foundation.
Ready to talk to an RBP expert in your area? Fill out the form on our website https://www.secondnature.com/request-demo
Questions or thoughts on the topics we covered? Email us at triplewin@secondnature.com
Join our private Facebook group - only for professional property managers at https://facebook.com/groups/triplewinpropertymanagers
Stay up to date on events and resources on our website https://www.secondnature.com/events
Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Season 4 Episode 7 features Hal Elrod
The Triple Win Property Management podcast is produced and distributed by Second Nature

Mar 14, 2024 • 55min
Differentiate Your PMC in 2024
In this podcast, experts discuss the importance of differentiation in property management, focusing on professionalizing the experience above self-management. They delve into strategies for achieving this, emphasizing the value of seamless processes and efficient escalation management. The podcast also highlights the creation of MELD 2.0, leveraging data automation, and the significance of preventative maintenance in property management.

Feb 22, 2024 • 59min
Beyond SMART Goals with Tony Cline
Setting goals is easy. Setting SMART goals is a little bit harder. Setting SMART goals and adhering to a process that allows you to achieve them? Well that’s something we all wish we were better at.
Tony Cline is a property management success coach and extreme distance runner. He has seen a lot of success in his life, and he attributes a lot of it to his commitment to process when chasing goals.
Join host Andrew Smallwood as he interview Cline about his process for staying on track when he sets the big goals.
Ready to talk to an RBP expert in your area? Fill out the form on our website https://www.secondnature.com/request-demo
Questions or thoughts on the topics we covered? Email us at triplewin@secondnature.com
Join our private Facebook group - only for professional property managers at https://facebook.com/groups/triplewinpropertymanagers
Stay up to date on events and resources on our website https://www.secondnature.com/events
Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Season 3 Episode 20 features Tony Cline
The Triple Win Property Management podcast is produced and distributed by Second Nature

Feb 8, 2024 • 56min
Fit Mind, Fit Body, Fit Leader
How do you as a property manager, in the world of constant problems, find time to stay active and prioritize your mental health? The PM world can wear on your state of mind, but healthy practices can have huge downstream effects for you and, by extension, your business.
Peter Hernandez, creator of the #PMHealth Facebook group, is joined by Brad Randall and Janet Fields of Welch Randall Real Estate and Janet Fields of Oak Trust Properties to break down some proven tactics for keeping a healthy body and a healthy mind during the constant barrage that is property management.
This recording is from an interactive Triple Win LIVE event. Register for the next Triple Win LIVE to interact.
Ready to talk to an RBP expert in your area? Fill out the form on our website https://www.secondnature.com/request-demo
Questions or thoughts on the topics we covered? Email us at triplewin@secondnature.com
Join our private Facebook group - only for professional property managers at https://facebook.com/groups/triplewinpropertymanagers
Stay up to date on events and resources on our website https://www.secondnature.com/events
Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Season 3 Episode 21 features Peter Hernandez, Brad Randall, and Janet Fields
The Triple Win Property Management podcast is produced and distributed by Second Nature

Jan 25, 2024 • 19min
Applying The Vivid Vision with Peter Lohmann
The previous episode of the Triple Win podcast featured Cameron Herold, creator of the Vivid Vision. In today’s episode, Peter Lohmann, CEO of RL Property Management, takes center stage to break down how he wrote and applied his Vivid Vision to grow his company.
Hear from Lohmann on how he went about actually writing a Vivid Vision, how he manages to stick to it on a daily basis, and how it has helped RL Property Management grow.
Ready to talk to an RBP expert in your area? Fill out the form on our website https://www.secondnature.com/request-demo
Questions or thoughts on the topics we covered? Email us at triplewin@secondnature.com
Join our private Facebook group - only for professional property managers at https://facebook.com/groups/triplewinpropertymanagers
Stay up to date on events and resources on our website https://www.secondnature.com/events
Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Season 3 Episode 21 features Peter Lohmann
The Triple Win Property Management podcast is produced and distributed by Second Nature

Jan 11, 2024 • 56min
The Vivid Vision with Cameron Herold and Mark Brower
The Vivid Vision is a concept pioneered by Cameron Herold as a way to connect the vision of the entrepreneur with his or her team, and he breaks down the whole thing down in an interview with Mark Brower of Mark Brower properties on the Triple Win podcast.
Herold and Brower dive deep into how the Vivid Vision can align your employees, improve hiring hit rates, give a sense of purpose to your team, and help with the overall organization of work in your business. The former COO of 1-800-GOT-JUNK? Has immense knowledge to share about the relationships between the visionaries and the doers that make up a company. You won’t want to miss what he has to share.
Ready to talk to an RBP expert in your area? Fill out the form on our website https://www.secondnature.com/request-demo
Questions or thoughts on the topics we covered? Email us at triplewin@secondnature.com
Join our private Facebook group - only for professional property managers at https://facebook.com/groups/triplewinpropertymanagers
Stay up to date on events and resources on our website https://www.secondnature.com/events
Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Season 3 Episode 20 features Mark Brower and Cameron Herold
The Triple Win Property Management podcast is produced and distributed by Second Nature

Dec 14, 2023 • 40min
Annual Planning Panel with Gwenn Aspen and Marc Cunningham
Are you looking for more out of your annual planning process? Many professional property management companies are in the same boat, but don’t know what questions they should be asking when it comes to improving that process.
In the newest episode of Triple Win Property Management, join industry experts Marc Cunningham and Gwenn Aspen as they dive into how to optimize your annual planning process with questions like
Who should be involved?
What questions should you be asking?
How do you organize your KPIs?
Ready to talk to an RBP expert in your area? Fill out the form on our website https://www.secondnature.com/request-demo
Questions or thoughts on the topics we covered? Email us at triplewin@secondnature.com
Join our private Facebook group - only for professional property managers at https://facebook.com/groups/triplewinpropertymanagers
Stay up to date on events and resources on our website https://www.secondnature.com/events
Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Season 3 Episode 19 features Marc Cunningham and Gwenn Aspen
The Triple Win Property Management podcast is produced and distributed by Second Nature

Nov 30, 2023 • 1h 15min
Replay: ProfitCoach’s Operationalizing Profit: Architecting Experience with Thad Tarkington, Adam Willis, and Wolfgang Croskey
What is the 20% of what you do that creates 80% of your value?
So much of our time is focused on process and activity, but what is the right process, the right activity to be focused on that creates value and ultimately drives profit? This episode focuses on connecting day-to-day processes, value creation, and bottom-line financial performance to give you a clearer understanding of how you can operationalize profit in your property management business.
This episode originally appeared as part 2 of the Operationalizing Profit Series: Architecting Experience hosted by Daniel Craig of ProfitCoach and features Thad Tarkington, Adam Willis, and Wolfgang Croskey. To learn more about how ProfitCoach can help your PMC identify the key profit drivers in your business, visit https://www.pmprofitcoach.com/
Ready to talk to an RBP expert in your area? Fill out the form on our website https://www.secondnature.com/request-demo
Questions or thoughts on the topics we covered? Email us at triplewin@secondnature.com
Join our private Facebook group - only for professional property managers at https://facebook.com/groups/triplewinpropertymanagers
Stay up to date on events and resources on our website https://www.secondnature.com/events
Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Season 3 Episode 18 features Daniel Craig, Thad Tarkington, Adam Willis, and Wolfgang Croskey
The Triple Win Property Management Podcast is produced and distributed by Second Nature

Nov 9, 2023 • 18min
Junk Fees Deep Dive with Thad Tarkington
Thad Tarkington, Founder and CEO of Second Nature, joins Andrew to explore junk fees in property management, discussing their impact on property managers, residents, and investors. They also touch on legislation, challenges in the industry, and the importance of collaboration in maximizing value.

Oct 24, 2023 • 42min
House of PM Horror Stories
True horror stories encountered by property management professionals, including extensive damage caused by animals, sewage backup from flushable wipes, and insurance claims involving fire and dog bites. Partnership with Pesscher for managing pest-related horror stories and the importance of quick remediation. Listeners share their wildest move-out experiences, emphasizing the unpredictable nature of property management.
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