
Triple Win Property Management
The Triple Win Property Management podcast by Second Nature uncovers new ways single-family property managers can create and monetize value for their company while transforming relationships with their investors, residents, and teams. Episodes feature industry professionals, global thought leaders, and the inspiring conversations that move the industry forward. Now you can join thousands of property management leaders who are tuning in and talking about leveling up together.
Latest episodes

Oct 10, 2024 • 39min
JWB’s Success with Long-Term Leases
JWB Real Estate has used long-term leases to minimize vacancy for its investors. Melissa Gillispie joins the show to speak on the strategy behind it, why it’s worked for them, and how property managers can approach a shift toward longer lease terms.
Ready to talk to an RBP expert in your area? Fill out the form on our website https://www.secondnature.com/request-demo
Questions or thoughts on the topics we covered? Email us at triplewin@secondnature.com
Join our private Facebook group - only for professional property managers at https://facebook.com/groups/triplewinpropertymanagers
Stay up to date on events and resources on our website https://www.secondnature.com/events
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Season 4 Episode 19 features Melissa Gillispie
The Triple Win Property Management podcast is produced and distributed by Second Nature

Sep 26, 2024 • 43min
Ziprent’s Innovation in Tenant Placement
Arvand Sabetian and Nick Bokaie, founders of Ziprent, have leveraged the virtual showing process among other automations to create a property management company built on efficiency.
They join Andrew to discuss how Ziprent came about, their philosophies on innovating in the PM space, and how they’ve used automations to reduce vacancy, ultimately creating a better service for their clients.
Ready to talk to an RBP expert in your area? Fill out the form on our website https://www.secondnature.com/request-demo
Questions or thoughts on the topics we covered? Email us at triplewin@secondnature.com
Join our private Facebook group - only for professional property managers at https://facebook.com/groups/triplewinpropertymanagers
Stay up to date on events and resources on our website https://www.secondnature.com/events
Heading to NARPM National? Book your VIP experience today. It's completely free.
https://www.secondnature.com/events/narpm-annual-vip
Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Season 4 Episode 18 features Arvand Sabetian and Nick Bokaie
The Triple Win Property Management podcast is produced and distributed by Second Nature

Sep 12, 2024 • 54min
The Secrets to Scaling a Property Management Company
Scaling a company is a lot harder than just getting new business. Tony Cook knows. He was instrumental in Bay Management Group’s rise to over 6,000 doors.
Cook joins Andrew Smallwood to talk about his story, his time at Bay, how they won new business, how they developed standing in new markets, and how they managed their rapid growth.
Ready to talk to an RBP expert in your area? Fill out the form on our website https://www.secondnature.com/request-demo
Questions or thoughts on the topics we covered? Email us at triplewin@secondnature.com
Join our private Facebook group - only for professional property managers at https://facebook.com/groups/triplewinpropertymanagers
Stay up to date on events and resources on our website https://www.secondnature.com/events
Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Season 4 Episode 17 features Tony Cook
The Triple Win Property Management podcast is produced and distributed by Second Nature

Aug 22, 2024 • 23min
The Most Common Mistake in Property Management
What is the most common mistake made in property management today?
That’s the question we posed to five industry-leading voices. Hear from Matthew Whitaker, Pablo Gonzalez, Peter Lohmann, Maranda Hunnicutt, and Wolfgang Croskey as they share what they each believe to be the most common mistake in property management. Are you currently making one of these?
Ready to talk to an RBP expert in your area? Fill out the form on our website https://www.secondnature.com/request-demo
Questions or thoughts on the topics we covered? Email us at triplewin@secondnature.com
Join our private Facebook group - only for professional property managers at https://facebook.com/groups/triplewinpropertymanagers
Stay up to date on events and resources on our website https://www.secondnature.com/events
Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Season 4 Episode 16 features Matthew Whitaker, Pablo Gonzalez, Maranda Hunnicutt, Peter Lohmann, and Wolfgang Croskey
The Triple Win Property Management podcast is produced and distributed by Second Nature

Aug 8, 2024 • 37min
Where is Proptech Headed?
Few things have changed the property management industry more in the last five years than a growing proptech industry, but that industry continues to go through changes of its own.
Nate Smoyer, host of the Tech Nest Podcast, joins Andrew Smallwood to cover the state of the proptech industry, where things could be headed, and how it’s all likely to affect you as a property manager.
Ready to talk to an RBP expert in your area? Fill out the form on our website https://www.secondnature.com/request-demo
Questions or thoughts on the topics we covered? Email us at triplewin@secondnature.com
Join our private Facebook group - only for professional property managers at https://facebook.com/groups/triplewinpropertymanagers
Stay up to date on events and resources on our website https://www.secondnature.com/events
Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Season 4 Episode 15 features Nate Smoyer
The Triple Win Property Management podcast is produced and distributed by Second Nature

Jul 25, 2024 • 14min
The Best Advice a Property Manager has Ever Received
What is the best advice you have ever received as a property manager?
That’s the question we posed to five industry-leading voices. Hear from Matthew Whitaker, Pablo Gonzalez, Peter Lohmann, Maranda Hunnicutt, and Wolfgang Croskey as they share the most valuable advice they ever received in their 100+ combined years of property management experience
Ready to talk to an RBP expert in your area? Fill out the form on our website https://www.secondnature.com/request-demo
Questions or thoughts on the topics we covered? Email us at triplewin@secondnature.com
Join our private Facebook group - only for professional property managers at https://facebook.com/groups/triplewinpropertymanagers
Stay up to date on events and resources on our website https://www.secondnature.com/events
Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Season 4 Episode 14 features Matthew Whitaker, Pablo Gonzalez, Maranda Hunnicutt, Peter Lohmann, and Wolfgang Croskey
The Triple Win Property Management podcast is produced and distributed by Second Nature

Jul 11, 2024 • 42min
How to Offer a Higher Quality Property Management Service
Mark Kreditor has forgotten more about the property management industry than most will ever know. He’s been active in the industry since the 90s, and over that time has developed some highly functional processes that have elevated the quality of his service.
Kreditor joins Andrew Smallwood to talk about his experience in the industry and some of the simplest ways that modern property management companies can elevate their service and stand out in an industry that faces commoditization.
Ready to talk to an RBP expert in your area? Fill out the form on our website https://www.secondnature.com/request-demo
Questions or thoughts on the topics we covered? Email us at triplewin@secondnature.com
Join our private Facebook group - only for professional property managers at https://facebook.com/groups/triplewinpropertymanagers
Stay up to date on events and resources on our website https://www.secondnature.com/events
Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Season 4 Episode 13 features Mark Kreditor
The Triple Win Property Management podcast is produced and distributed by Second Nature

Jun 27, 2024 • 38min
The Secrets of Community Building and Organic Marketing in Property Management
Organic marketing is a powerful tool, but a difficult one to wield and be effective with. Building community through hosted events and an online presence is a great way to reach prospective investors that you may one day manage properties for.
Pablo Gonzalez has lots of experience doing exactly this, and he joins the show to break down how your company can leverage these disciplines as well. Listen as Andrew and Pablo covers real-life examples and the ins and outs of uses content and organic sources to grow your business.
Ready to talk to an RBP expert in your area? Fill out the form on our website https://www.secondnature.com/request-demo
Questions or thoughts on the topics we covered? Email us at triplewin@secondnature.com
Join our private Facebook group - only for professional property managers at https://facebook.com/groups/triplewinpropertymanagers
Stay up to date on events and resources on our website https://www.secondnature.com/events
Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Season 4 Episode 12 features Pablo Gonzalez
The Triple Win Property Management podcast is produced and distributed by Second Nature

Jun 13, 2024 • 44min
Understanding Property Management Company Structure
From innovative fee structures to organic marketing tactics, Peter Lohmann has made a habit out of innovation and outside the box thinking as the CEO of RL Property Management.
Lohmann joins Andrew Smallwood to dish on the advantages and disadvantages of different PMC structures, how you can leverage organic channels to reach real estate investors, and his newest venture, Crane.
Ready to talk to an RBP expert in your area? Fill out the form on our website https://www.secondnature.com/request-demo
Questions or thoughts on the topics we covered? Email us at triplewin@secondnature.com
Join our private Facebook group - only for professional property managers at https://facebook.com/groups/triplewinpropertymanagers
Stay up to date on events and resources on our website https://www.secondnature.com/events
Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Season 4 Episode 11 features Peter Lohmann
The Triple Win Property Management podcast is produced and distributed by Second Nature

May 23, 2024 • 30min
How to Grow your Property Management Company
What are your current growth strategies? How are you adding doors, ensuring that the doors you add are good fits, and driving client retention?
Maranda Hunnicutt of Foothills Property Management joins the show to discuss her strategies for adding doors and acquiring new clients.
Ready to talk to an RBP expert in your area? Fill out the form on our website https://www.secondnature.com/request-demo
Questions or thoughts on the topics we covered? Email us at triplewin@secondnature.com
Join our private Facebook group - only for professional property managers at https://facebook.com/groups/triplewinpropertymanagers
Stay up to date on events and resources on our website https://www.secondnature.com/events
Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Season 4 Episode 10 features Maranda Hunnicutt
The Triple Win Property Management podcast is produced and distributed by Second Nature