The eCom Ops Podcast

Greatest HitsHow to Successfully Sell Your eCommerce Business with Ben LeonardEcomBrokers, which is based in the United Kingdom, serves clients all around the globe. EcomBrokers is the eCommerce brokerage by eCommerce people. In contrast to other brokers, they have experience creating, selling, & scaling multimillion-pound multinational brands and brokering agreements.Ben is the quintessential millennial entrepreneur. In his leisure time, he created a company using just a laptop and grinding away in his spare time. Ben built a worldwide seven-figure company and sold it after three yearsBen’s No.1 eCom Ops hackThe smart way to approach an eCom business today is to plan to sell it eventually from the start.If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

Revolutionizing Your eCommerce Business Through Smart LogisticsAmware Fulfillment is a national 3PL fulfillment provider specializing in scalable solutions for companies that have outgrown the start-up phase and require professional advice and execution for high-volume fulfillment operations. With distribution centers strategically located across the U.S., Amware enables 1-2 day delivery to 95% of the country, making it a reliable partner for both B2C and B2B fulfillment. Catering to businesses that process over 50,000 orders annually, Amware Fulfillment is committed to helping brands achieve hyper-growth. The company processes around 15 million B2C orders annually and prides itself on empowering businesses to grow without limits. Harry Drajpuch is a seasoned logistics expert with over 30 years of experience in the industry. Prior to his current role at Amware Fulfillment, Harry served as President and CEO at regional logistics provider Weber Logistics, overseeing 15 distribution centers and a large regional truckload fleet. He was also COO at third-party logistics provider Kane Is Able, responsible for warehousing and fleet operations, sales, strategic planning, human resources, technology, and customer service. Harry's extensive career has also seen him hold senior operations roles at Kuehne + Nagel and Con-Way. His areas of expertise include eCommerce fulfillment, warehousing and distribution, reverse logistics, service parts distribution, cross-docking, port services, and transportation operations. He has worked with various sectors, including CPG, food, pharmaceutical, computer/electronics, and chemicals.No.1 eCom Operations hackIf you have something that's very, very unique, people will wait a little bit longer for it. If you have something that you can find a substitute for, speed is important. You have to get it to customers as quickly as possible because if you don't, they will shop somewhere else.You Will LearnThe importance of balancing speed and accuracy in e-commerce logisticsHow unique products can impact customer expectations for delivery timesThe influence of Amazon and Jeff Bezos on the e-commerce and logistics industryChoosing the right fulfillment partner to grow your e-commerce businessThe inspiring stories of Sam Walton and Jeff Bezos as models for entrepreneurship successIf you enjoyed this episode then please either: Follow on SpotifySubscribe, rate and review on Apple PodcastsSyncSpider BlogLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

Expert Email Marketing Insights for Maximum GrowthMeet Kyle Stout, the e-commerce email marketing expert and founder of Elevate & Scale. With over a decade of experience in digital marketing, Kyle has become an expert in leveraging email marketing to increase customer retention, boost average order value, and drive repeat purchases. His agency helps direct-to-consumer brands unlock hidden revenue and put their sales on autopilot while spending $0 in extra ad spend. Kyle's expertise in brand storytelling and email marketing has allowed him to develop a set of frameworks that consistently work across different niches, making him a go-to expert for e-commerce businesses looking to maximize revenue through email marketing.Elevate & Scale is a leading email marketing agency specializing in helping e-commerce brands increase their revenue and sales through strategic email marketing campaigns. Their clients typically see 30% to 50% of their total revenue attributed to email and SMS marketing from their services, guaranteeing results or you don't pay. With their expertise in email marketing, Elevate & Scale has helped countless businesses increase their customer retention, improve their average order value, and drive repeat purchases. If you're looking to unlock hidden revenue and put your sales on autopilot, Elevate & Scale is the agency for you.No.1 eCom Operations hackSo basically, when you run an eCommerce, the first question you need to ask, or one of the questions, is about differentiating all the traffic you get. One thing is social SEO, paid channels, etc. But when it comes to old organic traffic, there are so many different ways to analyze it; how much brand traffic I have, how much non-brand traffic, and what core business keywords drive revenue to me.If you enjoyed this episode then please either: Follow on SpotifySubscribe, rate and review on Apple PodcastsSyncSpider BlogLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

Navigating Legal Challenges in eCommercePaul Rafelson, a highly respected and influential figure in the e-commerce industry, gained significant recognition as the most-cited resource in the Congressional Antitrust Investigation into Amazon's mistreatment of sellers on their platform. As a Founding Partner at Rafelson Law, Paul has established the firm as the top choice for online businesses facing legal challenges and digital sellers seeking the best deal when exiting their ventures. In 2021 alone, the firm facilitated over 60 online business exits, realizing more than $238M for their clients.Rafelson Law is a cutting-edge law firm designed specifically to cater to the unique needs of e-commerce entrepreneurs. With a deep understanding of the industry, they offer a comprehensive range of services, including e-commerce, corporate, intellectual property, M&A (Exit), Amazon suspensions, disputes, etc. They aim to help e-commerce businesses launch, grow, exit, and repeat while providing unparalleled expertise in Amazon account protection and reinstatement support. Online Merchants Guild (OMG) is a dedicated association of independent online merchants that strives to protect e-commerce businesses from marketplace manipulation, ensuring a fair and competitive environment for all. OMG is committed to safeguarding the interests of its members in areas such as income tax and sales tax, asserting that a platform's choice of inventory storage location shouldn't result in out-of-state income tax liability. They fight for the fair administration of taxes and are willing to take any legal measures necessary to uphold the constitutional rights of their members.No.1 eCom Operations hackLet’s just take the sales tax issue. If you're on Shopify, once you start making more than a million, you really have to think about registering for your taxes, which is a huge, huge paperwork burden, I don’t think people realize the cost of compiling with all those tax laws... With Amazon, you don't have to deal with that... Amazon is accountable for any harm on the platform… So they kind of keep you in check in that respect. And I think for beginners… overall, it’s a bit safer for small businesses to be on Amazon.If you enjoyed this episode then please either: Follow on SpotifySubscribe, rate and review on Apple PodcastsSyncSpider BlogLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

Differentiating the Traffic: SEO is just one piece of the puzzleDavid is an SEO expert and has been helping businesses improve their search engine rankings for over a decade. In this episode, he'll share his insights and tips on how to use SEO tools effectively, identify the right tools for your business, and make the most out of them.SEOcrawl provides an all-in-one SEO tool that helps you manage your SEO more efficiently and proactively, saving you time and significantly impacting your SEO efforts.No.1 eCom Operations hackSo basically, when you run an eCommerce, the first question you need to ask, or one of the questions, is about differentiating all the traffic you get. One thing is social SEO, paid channels, etc. But when it comes to old organic traffic, there are so many different ways to analyze it; how much brand traffic I have, how much non-brand traffic, and what core business keywords drive revenue to me.If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifySyncSpider BlogLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

Most-watchedTomer is an enthusiastic entrepreneur, mentor, and public speaker. Tomer founded the first mobile marketing school in Israel, teaching over 3,000 students how to build their online business as mobile marketing managers.MobCo Media is a global advertising agency for mobile apps working with Fortune 500 brands and promising start-ups.Tomer’s No.1 eCom Ops hackCreate relationships and partnerships that would move the needle, create reviews, perfect the product, before you spend any money on ads.If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

Win the Race in eCommerce worldThe GSM Growth Agency is a top-notch team of experts who are dedicated to guiding you to greater heights of prosperity. With a focus on brand creation, they'll help you establish a powerful, recognizable presence in your market. Equipped with an arsenal of bespoke tools, they'll help you climb the ranks and claim your place among the elite. But that's not all - they're masters of lead generation and sales optimization, bringing a steady stream of new customers to your door.Anatoliy Labinskiy is a quadruple Two Comma Club award winner and a true rags-to-riches story. In just five years, he went from being a waiter to an 8-figure eCommerce entrepreneur and the founder of GSM Growth Agency, a firm that helps eCommerce entrepreneurs achieve 6-7 figure revenues. No.1 eCom Operations hackIf you are in the eCommerce space and looking for the long run and consistency, you need a subscription service. It could be some kind of product, which just needs to be always refilled. Subscription is one of the top things for consistency.  You can generate 100K, 200K, or 300 K monthly, but if you remove the advertising, your revenue drops to zero. But if you bring consistent subscription service, you can turn off the advertising and still make six or more figures a month!You Will LearnHow to grow a successful eCommerce businessWhy you should grow the community?What are the crucial mistakes eCommerce businesses make?How does automation help businesses?Why do you need a team?How does subscription-based service help your business?If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifySyncSpider BlogLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

Most-watchedBjörn Radde holds more than 20 years of experience in eCommerce and digital marketing experience and has a deep understanding of eCommerce, digital strategy, website management, online marketing, targeting, and data-driven marketing T-Systems develops vertical, company-specific software solutions for focus industries, including automotive, manufacturing, logistics and transportation, healthcare, and the public sector. Björn’s no.1 eCom Ops hackCreate a great digital presence of your brand. Björn believes that digital presence not only helps an eCom site to create brand awareness but it helps a great deal in increasing revenues, sales and customer relationships. If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

Most-watchedIrina Poddubnaia is an IT Project Manager and operations manager extraordinaire (Certified LESS Practitioner, Certified Scrum Master, Lean Six Sigma, Customer Value optimization specialist).TrackMage is a branded shipment tracking page that cuts down the time spent on customer support by 70% and builds long-term relationships with customers on autopilot. It is a tool that helps eCommerce entrepreneurs provide the best first-time experience for customers. Irina’s no.1 eCom operations hackPay less on retargeting ads by presenting your tracking pages as part of your store. By taking bits and pieces of your tracking pages using widgets on your Thank You Pages and other pages. You get extra sales from the same customers that bought from you just by providing essential information on the products they purchased.If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

 Most Watched!Adam Tesan, CRO at Chargebee, joins the eCom Ops Podcast to discuss the potential and advantages of a subscription-based business model and how traditional businesses can step into subscriptions.Adam’s no.1 eCom operation’s hackThe subscription-based business model has great benefits, and many traditional businesses continue adopting it.Try using it, adopt automation as you scale, but stay flexible.QuoteRegarding mistakes, some businesses don’t think about what follows the initial subscription. They also don’t invest in customer relationships enough. Lastly, they don’t experiment with the pricing.If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.