The eCom Ops Podcast cover image

The eCom Ops Podcast

Latest episodes

undefined
Apr 27, 2023 • 26min

The eCommerce Trick No One Told You: Less is More! - Shaun Brandt - Co-Founder of Oddit

The eCommerce Trick No One Told You: Less is More!Oddit, a cutting-edge company co-founded by Shaun Brandt, offers a fresh perspective on the customer journey, revolutionizing the way businesses interact with their clients. With a robust client base of over 4,500 brands, Oddit has significantly impacted the industry by providing innovative solutions to enhance the customer experience. Some of their notable clients include Hu Kitchen, Winc, P&G, Corkcicle, Ridge Wallet, and many more. Oddit's success is built on its ability to understand and anticipate customer needs, ensuring that brands can effectively engage and nurture long-lasting relationships with their audience.Shaun Brandt is a highly accomplished serial entrepreneur and performance branding expert responsible for the creation and success of multiple direct-to-consumer (DTC) brands. As the Co-Founder of Oddit, he has played an instrumental role in the company's growth and innovation. Shaun's entrepreneurial journey includes founding Kulin Co., Versett, Federal Moto, and several other ventures. With a strong foundation in design, branding, and curating exceptional user experiences, Shaun has carved a niche for himself as a leader in the world of digital commerce and branding.No.1 eCom Operations hackAllowing customers to explain what makes your product great rather than relying on your team's opinions or heavy marketing copywriting.You Will LearnThe unique approach to conversion rate optimization (CRO)Questioning and testing pre-made templates can lead to better website design and functionality.The importance of authentic customer-generated content in creating a genuine brand experience.Common mistakes to avoid in eCommerce include installing too many apps and overly perfect imagery.The role of automation and personalization in improving conversion rates and user experience on eCommerce websites.If you enjoyed this episode then please either: Follow on SpotifySubscribe, rate and review on Apple PodcastsSyncSpider BlogLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.
undefined
Apr 20, 2023 • 21min

Localization Boosts Amazon Selling, Omar Angri, MarginBusiness

Localization Boosts Amazon SellingMarginBusiness is a specialized agency dedicated to helping businesses expand their reach beyond Amazon.com and tap into the lucrative markets of Europe and the UK. By providing comprehensive support in overcoming language barriers, MarginBusiness enables clients to communicate effectively with customers in their native languages, ensuring that businesses don't miss out on significant sales opportunities due to linguistic challenges.Rather than relying on freelance translators from platforms like Upwork or Fiverr, MarginBusiness offers a more holistic approach, providing an all-encompassing service that goes beyond mere translation. With their expertise in navigating the intricacies of various markets, MarginBusiness ensures that clients receive the best possible support, ultimately saving both time and money while maximizing their potential for growth and success in the competitive world of e-commerce.Omar Angri, an experienced professional with a background in graphic design, shifted his career focus when he became passionate about kickboxing. In 2005, he seized the opportunity in the emerging e-commerce sector and started his first online retail business based in Paris, France. Omar sharpened his skills through various corporate positions and international relocations and eventually founded his third enterprise - MarginBusiness Agency.As a thriving digital entrepreneur, Omar has expanded his agency into an international consulting firm specializing in helping brands excel on Amazon. By utilizing his expertise in Listing Optimization and Localization, Omar and his team support clients in breaking into worldwide markets and differentiating themselves in a competitive space. Presently based in Dubai, UAE, Omar continues to steer his business with the same resolve and ambition that has defined his entrepreneurial journey.No.1 eCom Operations hackThe thing is, the Amazon engine is not running if you don't fuel it. So Amazon won't consider you if you don't put in a little bit of PPC and understand what you're doing.You Will LearnThe significance of localization and local keywords for international appeal.Mistakes to avoid and challenges in new market expansion.The 3-step SEO process for Amazon listings and the importance of native speakers.How well-localized listings boost customer engagement and sales.If you enjoyed this episode then please either: Follow on SpotifySubscribe, rate and review on Apple PodcastsSyncSpider BlogLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.
undefined
Apr 12, 2023 • 26min

[Greatest Hits] How to Successfully Sell Your eCommerce Business with Ben Leonard, EcomBrokers

Greatest HitsHow to Successfully Sell Your eCommerce Business with Ben LeonardEcomBrokers, which is based in the United Kingdom, serves clients all around the globe. EcomBrokers is the eCommerce brokerage by eCommerce people. In contrast to other brokers, they have experience creating, selling, & scaling multimillion-pound multinational brands and brokering agreements.Ben is the quintessential millennial entrepreneur. In his leisure time, he created a company using just a laptop and grinding away in his spare time. Ben built a worldwide seven-figure company and sold it after three yearsBen’s No.1 eCom Ops hackThe smart way to approach an eCom business today is to plan to sell it eventually from the start.If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.
undefined
Apr 6, 2023 • 29min

Revolutionizing Your eCommerce Business Through Smart Logistics with Harry Drajpuch

Revolutionizing Your eCommerce Business Through Smart LogisticsAmware Fulfillment is a national 3PL fulfillment provider specializing in scalable solutions for companies that have outgrown the start-up phase and require professional advice and execution for high-volume fulfillment operations. With distribution centers strategically located across the U.S., Amware enables 1-2 day delivery to 95% of the country, making it a reliable partner for both B2C and B2B fulfillment. Catering to businesses that process over 50,000 orders annually, Amware Fulfillment is committed to helping brands achieve hyper-growth. The company processes around 15 million B2C orders annually and prides itself on empowering businesses to grow without limits. Harry Drajpuch is a seasoned logistics expert with over 30 years of experience in the industry. Prior to his current role at Amware Fulfillment, Harry served as President and CEO at regional logistics provider Weber Logistics, overseeing 15 distribution centers and a large regional truckload fleet. He was also COO at third-party logistics provider Kane Is Able, responsible for warehousing and fleet operations, sales, strategic planning, human resources, technology, and customer service. Harry's extensive career has also seen him hold senior operations roles at Kuehne + Nagel and Con-Way. His areas of expertise include eCommerce fulfillment, warehousing and distribution, reverse logistics, service parts distribution, cross-docking, port services, and transportation operations. He has worked with various sectors, including CPG, food, pharmaceutical, computer/electronics, and chemicals.No.1 eCom Operations hackIf you have something that's very, very unique, people will wait a little bit longer for it. If you have something that you can find a substitute for, speed is important. You have to get it to customers as quickly as possible because if you don't, they will shop somewhere else.You Will LearnThe importance of balancing speed and accuracy in e-commerce logisticsHow unique products can impact customer expectations for delivery timesThe influence of Amazon and Jeff Bezos on the e-commerce and logistics industryChoosing the right fulfillment partner to grow your e-commerce businessThe inspiring stories of Sam Walton and Jeff Bezos as models for entrepreneurship successIf you enjoyed this episode then please either: Follow on SpotifySubscribe, rate and review on Apple PodcastsSyncSpider BlogLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.
undefined
Mar 31, 2023 • 29min

Expert Email Marketing Insights for Maximum Growth, Kyle Stout, Elevate & Scale

Expert Email Marketing Insights for Maximum GrowthMeet Kyle Stout, the e-commerce email marketing expert and founder of Elevate & Scale. With over a decade of experience in digital marketing, Kyle has become an expert in leveraging email marketing to increase customer retention, boost average order value, and drive repeat purchases. His agency helps direct-to-consumer brands unlock hidden revenue and put their sales on autopilot while spending $0 in extra ad spend. Kyle's expertise in brand storytelling and email marketing has allowed him to develop a set of frameworks that consistently work across different niches, making him a go-to expert for e-commerce businesses looking to maximize revenue through email marketing.Elevate & Scale is a leading email marketing agency specializing in helping e-commerce brands increase their revenue and sales through strategic email marketing campaigns. Their clients typically see 30% to 50% of their total revenue attributed to email and SMS marketing from their services, guaranteeing results or you don't pay. With their expertise in email marketing, Elevate & Scale has helped countless businesses increase their customer retention, improve their average order value, and drive repeat purchases. If you're looking to unlock hidden revenue and put your sales on autopilot, Elevate & Scale is the agency for you.No.1 eCom Operations hackSo basically, when you run an eCommerce, the first question you need to ask, or one of the questions, is about differentiating all the traffic you get. One thing is social SEO, paid channels, etc. But when it comes to old organic traffic, there are so many different ways to analyze it; how much brand traffic I have, how much non-brand traffic, and what core business keywords drive revenue to me.If you enjoyed this episode then please either: Follow on SpotifySubscribe, rate and review on Apple PodcastsSyncSpider BlogLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.
undefined
Mar 23, 2023 • 25min

Navigating Legal Challenges in eCommerce with Paul Rafelson, eCommerce attorney

Navigating Legal Challenges in eCommercePaul Rafelson, a highly respected and influential figure in the e-commerce industry, gained significant recognition as the most-cited resource in the Congressional Antitrust Investigation into Amazon's mistreatment of sellers on their platform. As a Founding Partner at Rafelson Law, Paul has established the firm as the top choice for online businesses facing legal challenges and digital sellers seeking the best deal when exiting their ventures. In 2021 alone, the firm facilitated over 60 online business exits, realizing more than $238M for their clients.Rafelson Law is a cutting-edge law firm designed specifically to cater to the unique needs of e-commerce entrepreneurs. With a deep understanding of the industry, they offer a comprehensive range of services, including e-commerce, corporate, intellectual property, M&A (Exit), Amazon suspensions, disputes, etc. They aim to help e-commerce businesses launch, grow, exit, and repeat while providing unparalleled expertise in Amazon account protection and reinstatement support. Online Merchants Guild (OMG) is a dedicated association of independent online merchants that strives to protect e-commerce businesses from marketplace manipulation, ensuring a fair and competitive environment for all. OMG is committed to safeguarding the interests of its members in areas such as income tax and sales tax, asserting that a platform's choice of inventory storage location shouldn't result in out-of-state income tax liability. They fight for the fair administration of taxes and are willing to take any legal measures necessary to uphold the constitutional rights of their members.No.1 eCom Operations hackLet’s just take the sales tax issue. If you're on Shopify, once you start making more than a million, you really have to think about registering for your taxes, which is a huge, huge paperwork burden, I don’t think people realize the cost of compiling with all those tax laws... With Amazon, you don't have to deal with that... Amazon is accountable for any harm on the platform… So they kind of keep you in check in that respect. And I think for beginners… overall, it’s a bit safer for small businesses to be on Amazon.If you enjoyed this episode then please either: Follow on SpotifySubscribe, rate and review on Apple PodcastsSyncSpider BlogLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.
undefined
Mar 10, 2023 • 25min

Differentiating the Traffic: SEO is just one piece of the puzzle, David Kaufmann, SEOCrawl

Differentiating the Traffic: SEO is just one piece of the puzzleDavid is an SEO expert and has been helping businesses improve their search engine rankings for over a decade. In this episode, he'll share his insights and tips on how to use SEO tools effectively, identify the right tools for your business, and make the most out of them.SEOcrawl provides an all-in-one SEO tool that helps you manage your SEO more efficiently and proactively, saving you time and significantly impacting your SEO efforts.No.1 eCom Operations hackSo basically, when you run an eCommerce, the first question you need to ask, or one of the questions, is about differentiating all the traffic you get. One thing is social SEO, paid channels, etc. But when it comes to old organic traffic, there are so many different ways to analyze it; how much brand traffic I have, how much non-brand traffic, and what core business keywords drive revenue to me.If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifySyncSpider BlogLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.
undefined
Mar 2, 2023 • 28min

[Greatest Hits] How to Build Strategic Relationships and Partnerships in eCommerce, Tomer Hen, MobCo Media

Most-watchedTomer is an enthusiastic entrepreneur, mentor, and public speaker. Tomer founded the first mobile marketing school in Israel, teaching over 3,000 students how to build their online business as mobile marketing managers.MobCo Media is a global advertising agency for mobile apps working with Fortune 500 brands and promising start-ups.Tomer’s No.1 eCom Ops hackCreate relationships and partnerships that would move the needle, create reviews, perfect the product, before you spend any money on ads.If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.
undefined
Feb 14, 2023 • 34min

From Struggles to Success: How to win the race in eCommerce business

Win the Race in eCommerce worldThe GSM Growth Agency is a top-notch team of experts who are dedicated to guiding you to greater heights of prosperity. With a focus on brand creation, they'll help you establish a powerful, recognizable presence in your market. Equipped with an arsenal of bespoke tools, they'll help you climb the ranks and claim your place among the elite. But that's not all - they're masters of lead generation and sales optimization, bringing a steady stream of new customers to your door.Anatoliy Labinskiy is a quadruple Two Comma Club award winner and a true rags-to-riches story. In just five years, he went from being a waiter to an 8-figure eCommerce entrepreneur and the founder of GSM Growth Agency, a firm that helps eCommerce entrepreneurs achieve 6-7 figure revenues. No.1 eCom Operations hackIf you are in the eCommerce space and looking for the long run and consistency, you need a subscription service. It could be some kind of product, which just needs to be always refilled. Subscription is one of the top things for consistency.  You can generate 100K, 200K, or 300 K monthly, but if you remove the advertising, your revenue drops to zero. But if you bring consistent subscription service, you can turn off the advertising and still make six or more figures a month!You Will LearnHow to grow a successful eCommerce businessWhy you should grow the community?What are the crucial mistakes eCommerce businesses make?How does automation help businesses?Why do you need a team?How does subscription-based service help your business?If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifySyncSpider BlogLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.
undefined
Feb 10, 2023 • 28min

[Greatest Hits] Digitalising eCom Ops and Customer Experience with Björn Radde, T-Systems International

Most-watchedBjörn Radde holds more than 20 years of experience in eCommerce and digital marketing experience and has a deep understanding of eCommerce, digital strategy, website management, online marketing, targeting, and data-driven marketing T-Systems develops vertical, company-specific software solutions for focus industries, including automotive, manufacturing, logistics and transportation, healthcare, and the public sector. Björn’s no.1 eCom Ops hackCreate a great digital presence of your brand. Björn believes that digital presence not only helps an eCom site to create brand awareness but it helps a great deal in increasing revenues, sales and customer relationships. If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode