
The Association Podcast
Jake Toohey (Adage Technologies), Gretchen Steenstra (DelCor) and Ben Muscolino (Breezio and AMS Geek) bring you The Association Podcast. With a combined five decades of experience in the association tech space, they explore challenges facing associations and bring fresh ideas to address them using strategy, design, analytics, and technology.
Latest episodes

Aug 16, 2022 • 39min
Behind of the Scenes of ASAE Annual 2022 with Debra Zabloudil, VP of Learning at ASAE
It is ASAE Annual week! We are so lucky to welcome Debra Zabloudil, Vice President of Learning at ASAE, to fill us in on the much anticipated Annual Meeting and ASAE learning initiatives moving into 2023. We talk about what to expect this year, some of the things event planners have to consider in this post-Covid era of in-person events, and how ASAE has adapted its content to meet the needs of members and attendees after learning so much over the past couple of years.www.associationbriefings.com/podcasts

Aug 10, 2022 • 1h 7min
Culture of Feedback with Sue Bertrand
We are back from summer vacation, and we have a fantastic guest on TAP. Sue Bertrand, former Deputy Executive Director & COO at Illinois Association of School Business Officials, joins The Association Podcast to talk about personas, marketing automation, and developing an atmosphere at your organization.

Jun 2, 2022 • 45min
How Associations Support Their Members During Crisis with Chris Busky, CAE and CEO of IDSA
One of the best and most inspiring discussions we've had, to date. Chris Busky, CAE, CEO of the Infectious Diseases Society of America talks to us about a view from the front lines of the COVID 19 pandemic. We hear about how his staff's tireless effort and incredible collaboration with their members saved many lives. Talk to our friends at Association Briefings to get started with your association's podcast! Visit www.associationbriefings.com/podcasts!

May 10, 2022 • 60min
Serial Entrepreneur and Founder of Nimble AMS Talks Lean Work Culture with Sig VanDamme
Longtime industry veteran, Sig VanDamme, joins The Association Podcast to talk about his experiences as an entrepreneur throughout his career, working with and building AMS platforms, and what led to him deciding to build Nimble AMS on top of Salesforce.We get into what the workplace looks like today and how he runs his Salesforce consultancy, Gojectory, differently than he did with other ventures in the past. Other topics include his philosophy on small, daily improvements and quick wins, and keeping his staff lean and well-rested so that they can deliver their best work.https://www.gojectory.com/

Apr 19, 2022 • 42min
Cyber Security 101, Cloud Migrations, and More with Chris Ecker and Brian Sheehan
We have another double dip this week on The Association Podcast, from Delcor Technology Solutions we welcome on, CTO, Chris Ecker, and Executive Vice President, Brian Sheehan. Chris and Brian have decades of experience in the association and 501C space and join us to talk about cyber security. It's not a sexy topic, but it is vital to the safety of organizations and can't be ignored. We talk about multi-factor, staff security training, endpoint and application security, firewalls, and intrusion. These are some really important considerations to keep your organization safe.

Apr 1, 2022 • 41min
Small-staff Association Superpower with Angela Kisskeys and Steffanie Berg
On this episode of The Association Podcast, we are thrilled to welcome on Angela Kisskeys and Steffanie Berg from Associations North. We get to hear about the many roles that they play at their small staff organization that serves association executives and professionals in the upper Midwest. We talk about their hyper-focus on delivering members what they need, always learning and trying new things to continuously improve, but overall the super-power of the small staff organization.

Mar 24, 2022 • 52min
The Future of the AMS Market with Rob Miller, MPA CAE
On this episode of The Association Podcast, we have the pleasure of talking to a titan of the association industry tech space, General Manager of Nimble AMS, and Gravitate at Community Brands, Rob Miller. Rob share's some about his storied past and experience, but we really get to get an expert perspective into today's AMS landscape. We discuss the pros and cons of traditional vs. platform-based AMS platforms and also get to hear his thoughts on emerging technology market trends.

Mar 10, 2022 • 49min
AI's Compliment to Association Event Marketing with Mitch Eisen
On this episode of The Association Podcast, we welcome on Mitch Eisen…most of our listeners from the association industry likely recognize Mitch as the co-founder of Real Magnet. Since then he's started a really interesting company called Contentware. This was such a fun conversation because we really explore the potential of artificial intelligence in the space. Everyone talks about AI, but there are a ton of misconceptions and misunderstandings about the technology itself. So we get to hear about some low-risk ways to introduce associations to artificial intelligence, how AI can help people do their job better and more efficiently, and not about how AI is going to replace jobs.

Feb 22, 2022 • 1h 3min
Leadership and Micro-credential Education with Dr. Jason Leahy
We are thrilled to welcome Dr. Jason Leahy, Executive Director of the Illinois Principals Association, onto The Association Podcast. It's an interesting time to be in the field of education, and we get to hear all about that and also get into some of the really cool things that he's doing at IPA to educate their members, like exploring micro-credentialing and other ways they help members and potential members advance their careers as educators. We also talk quite a bit about leadership and things he does to set the association up to thrive many years into the future.

Feb 16, 2022 • 48min
Personalizing the ASAE Member Experience with Amy Hemphill
Amy Hemphill, Senior Director of Member Relations at ASAE, joins The Association Podcast with her phenomenal story and experience. Before Amy joined ASAE she was the Senior Director of Member Services at NACUBO where she worked her way up to that role from the receptionist's desk. We talk about using the power of the association network in your career and when seeking advice. We also hear about her efforts to change the mindset and practices at ASAE, specifically with data management and governance, and her push to create a more personalized member experience.