Chief Change Officer

Part Two. James Hilovsky dives into the real game of franchising—where passion fuels success, but unchecked ego can lead to fumbles. He breaks down how even non-athletes can thrive in franchising by overcoming fear, finding the right fit, and partnering with a franchisor that has their back. Whether you’re a former athlete or just someone tired of the corporate grind, this episode will show you how to step up to the plate and own your future.Key Highlights of Our Interview:When Ego Enters the Game“For highly successful athletes, ego can become a stumbling block. In their circle, they’re often surrounded by ‘yes’ people—but in franchising, the system is the boss.”Coachable or Combative?“Not every athlete thrives in a franchise model. If they’re resistant to coaching or feel they don’t need the franchise system, they might be better suited for entrepreneurship.”From Control to Chaos“Athletes transition from highly controlled environments to the unpredictable world of business. Education and mindset shifts are crucial to navigate these new challenges.”The Athlete’s Advantage: Resilience“Athletes are no strangers to failure. In baseball, hitting .300 is a win—despite failing seven out of ten times. That resilience becomes a powerful tool in business.”The Franchisor as a Partner“Your franchisor should be more than a brand—they’re your business partner. Look for one that offers strong support and aligns with your vision for success.”_________________________Connect with us:Host: Vince Chan | Guest: James Hilovsky______________________--**Chief Change Officer**--Change Ambitiously. Outgrow Yourself.Open a World of Deep Human Intelligence for Growth Progressives, Visionary Underdogs,Transformation Gurus & Bold Hearts.6 Million+ All-Time Downloads.Reaching 80+ Countries Daily.Global Top 3% Podcast.Top 10 US Business.Top 1 US Careers.>>>100,000+ subscribers are outgrowing. Act Today.<<< --Chief Change Officer--Change Ambitiously. Outgrow Yourself.Open a World of Expansive Human Intelligencefor Transformation Gurus, Black Sheep,Unsung Visionaries & Bold Hearts.EdTech Leadership Awards 2025 Finalist.20 Million+ All-Time Downloads.80+ Countries Reached Daily.Global Top 1% Podcast.Top 5 US Business.Top 1 US Careers.>>>180,000+ are outgrowing. Act Today.<<<See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Part One. James Hilovsky traded his cleats for contracts, moving from professional sports to a thriving career in franchising. He knows firsthand how skills like teamwork, leadership, and risk-taking make athletes natural business owners. In this episode, James breaks down how following a coach’s playbook isn’t so different from running a franchise—and how he’s helping others transition from the game to the business world without dropping the ball.Key Highlights of Our Interview:From Baseball to Business“My baseball career was short-lived due to injury, but transitioning to the restaurant industry felt natural. It was another kind of team—working together toward a shared goal.”Systems That Lead to Success“Franchises, like sports leagues, refine their systems to avoid pitfalls. They hand franchisees a proven playbook to help them stay on course and achieve their goals.”Athletes and Franchising: A Natural Fit“Athletes already understand the value of following systems and being part of a team. That mindset translates seamlessly into running a successful franchise.”From Coach to Franchisor“In the franchise world, the franchisor acts like a head coach—laying out the strategies, providing guidance, and ensuring the business operates at peak performance.”_________________________Connect with us:Host: Vince Chan | Guest: James Hilovsky______________________--**Chief Change Officer**--Change Ambitiously. Outgrow Yourself.Open a World of Deep Human Intelligence for Growth Progressives, Visionary Underdogs,Transformation Gurus & Bold Hearts.6 Million+ All-Time Downloads.Reaching 80+ Countries Daily.Global Top 3% Podcast.Top 10 US Business.Top 1 US Careers.>>>100,000+ subscribers are outgrowing. Act Today.<<< --Chief Change Officer--Change Ambitiously. Outgrow Yourself.Open a World of Expansive Human Intelligencefor Transformation Gurus, Black Sheep,Unsung Visionaries & Bold Hearts.EdTech Leadership Awards 2025 Finalist.20 Million+ All-Time Downloads.80+ Countries Reached Daily.Global Top 1% Podcast.Top 5 US Business.Top 1 US Careers.>>>180,000+ are outgrowing. Act Today.<<<See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Steve Monaghan went from piloting airplanes to piloting billion-dollar banking transformations—because why settle for one high-stakes job when you can have two? After trading in his wings for Wall Street, he’s spent 30 years disrupting finance and tech across Australia, Tokyo, and the Middle East. Now, with leadership roles at RAKBANK, FinMir.ai, and beyond, he’s proving that the real flight plan for success is innovation.Key Highlights of Our Interview:The Foreigner’s Lens“Being an outsider brings a unique perspective—an untainted view of industries and cultures. It’s about seeing things differently, learning from fresh angles, and questioning the norms others might take for granted.”“Being an outsider has its perks and pitfalls. It offers clarity but also means navigating unfamiliar landscapes. The key is turning the so-called disadvantage of not ‘belonging’ into a powerful tool for change.”Immigrant Wisdom - The Dual Edge“Living as an immigrant since my twenties taught me resilience and adaptability. You’re always learning, always adjusting, and that shapes how you approach leadership and problem-solving.”From Fear to Understanding“People don’t resist change because they don’t want it. They resist because they don’t understand it. The journey is about removing fear by turning a ‘no’ into a ‘know’—helping them see the benefits and feel confident about the new direction.”The Advantage of Experience - Ask the Right Questions“In the generative AI era, older employees often have an edge—they know how to ask better questions. This ability to craft meaningful queries is a huge advantage, especially when navigating tools that rely on prompt engineering.”“While younger employees might excel in technical adaptability, seasoned professionals bring a different kind of skill: the wisdom to ask the right questions. This balance of experience and curiosity is key to driving innovation forward.”Engaging Overlooked Talent“The bank in the Philippines found a surprising strength in its mature staff. When engaged and empowered, they contributed significantly to innovation, proving that tech adoption isn’t about age but about the opportunity to learn and apply.”_________________________Connect with Us:Host: Vince Chan | Guest: Steve Monaghan______________________--**Chief Change Officer**--Change Ambitiously. Outgrow Yourself.Open a World of Deep Human Intelligence for Growth Progressives, Visionary Underdogs,Transformation Gurus & Bold Hearts.6 Million+ All-Time Downloads.Reaching 80+ Countries Daily.Global Top 3% Podcast.Top 10 US Business.Top 1 US Careers.>>>100,000+ subscribers are outgrowing. Act Today.<<< --Chief Change Officer--Change Ambitiously. Outgrow Yourself.Open a World of Expansive Human Intelligencefor Transformation Gurus, Black Sheep,Unsung Visionaries & Bold Hearts.EdTech Leadership Awards 2025 Finalist.20 Million+ All-Time Downloads.80+ Countries Reached Daily.Global Top 1% Podcast.Top 5 US Business.Top 1 US Careers.>>>180,000+ are outgrowing. Act Today.<<<See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The classic career path? Boring. Josh Geballe ditched his CFO seat at IBM Europe for a 16-person startup because, well, why not? Over three decades, he’s jumped between industries, from leading companies to managing state-wide crises, all in the pursuit of impact. Now, at Yale Ventures, he’s proving that a career built on risk-taking and gut instincts isn’t just rewarding—it’s how industries evolve. Key Highlights of Our Interview: Big Corporate to Small Chaos “Jumping from one of the world’s biggest companies to a 16-person startup was like going from a luxury cruise to a whitewater raft. Every day brought new challenges—chasing customers, closing funding rounds, and ensuring payroll didn’t bounce. It wasn’t for the faint-hearted, but I embraced the chaos because it was exactly the dynamic challenge I craved.” The Two Engines of Growth: Impact and Challenge “My career choices boil down to two drivers: solving meaningful problems that make a positive impact on society and embracing challenges that push me to grow personally and professionally. It’s how I’ve turned a seemingly unusual career journey into a purposeful adventure.” Gut Instinct: The Silent Strategist “For all the logic and strategy in career decisions, sometimes it comes down to a gut feeling. Big moves in my career have often hinged on an instinctual ‘yes’ or ‘no,’ and I’ve been fortunate that those instincts have steered me right—no regrets, just leaps of faith.” Bridging the Academic-Entrepreneurial Divide “Helping brilliant minds shift from academic jargon to investor-friendly pitches is a key part of the role. It’s all about connecting ideas to resources—whether that’s investors, teammates, or future opportunities. And for students? It’s about teaching them to innovate and navigate their career paths, with or without a startup dream right now.” Connect with Us: Host: Vince Chan | Guest: Josh Geballe ______________________ --Chief Change Officer-- Change Ambitiously. Outgrow Yourself. Open a World of Deep Human Intelligence for  Growth Progressives, Visionary Underdogs, Transformation Gurus & Bold Hearts. 6 Million+ All-Time Downloads. Reaching 80+ Countries Daily. Global Top 3% Podcast. Top 10 US Business. Top 1 US Careers. >>>100,000+ subscribers are outgrowing. Act Today.<<< --Chief Change Officer--Change Ambitiously. Outgrow Yourself.Open a World of Expansive Human Intelligencefor Transformation Gurus, Black Sheep,Unsung Visionaries & Bold Hearts.EdTech Leadership Awards 2025 Finalist.20 Million+ All-Time Downloads.80+ Countries Reached Daily.Global Top 1% Podcast.Top 5 US Business.Top 1 US Careers.>>>180,000+ are outgrowing. Act Today.<<<See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

What happens when humans and AI start sharing the same conversations? Dr. Juliana Schroeder, Associate Professor at UC Berkeley Haas, unpacks how generative AI is reshaping communication and collaboration. Whether it’s using paralinguistic cues, knowing when to switch modes, or ensuring tech doesn’t drown out emotional intelligence, Juliana makes one thing clear—real connection still comes down to being human. Key Highlights of Our Interview: The Mind Behind the Machine “AI isn’t just changing technology; it’s reshaping how we think, act, and perceive power. When virtual assistants act human-like, they give users a psychological boost that can even alter decision-making.” Confirmation Bias Central “When users consult ChatGPT, it often mirrors their ideas, reinforcing their thoughts. It’s a colleague that nods a lot but rarely challenges, creating a unique kind of echo chamber.” Medium Matters “From text to video to voice, the platform you choose shapes how your message lands. Want to make a strong first impression? Skip the text and go for face-to-face—or at least a well-delivered elevator pitch.” Humanize the Experience “Paralinguistic cues—like tone of voice and facial expressions—are what make conversations truly human. To connect, think beyond words and embrace the richness of full-spectrum communication.” High Stakes, High Scrutiny “In critical domains like hiring, people demand transparency. The idea of an algorithm handling everything creates unease, sparking backlash when decisions feel like they emerge from a ‘black box.’” Connect with us: Host: Vince Chan | Guest: Juliana Schroeder, PHD ______________________ --Chief Change Officer-- Change Ambitiously. Outgrow Yourself. Open a World of Deep Human Intelligence for  Growth Progressives, Visionary Underdogs, TransformationGurus & Bold Hearts. 6 Million+ All-Time Downloads. Reaching 80+ Countries Daily. Global Top 3% Podcast. Top 10 US Business. Top 1 US Careers. >>>100,000+ subscribers are outgrowing. Act Today.<<< --Chief Change Officer--Change Ambitiously. Outgrow Yourself.Open a World of Expansive Human Intelligencefor Transformation Gurus, Black Sheep,Unsung Visionaries & Bold Hearts.EdTech Leadership Awards 2025 Finalist.20 Million+ All-Time Downloads.80+ Countries Reached Daily.Global Top 1% Podcast.Top 5 US Business.Top 1 US Careers.>>>180,000+ are outgrowing. Act Today.<<<See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Fatou Sagna Sow had what most would call a dream job—managing billion-dollar transactions and leading a powerhouse legal team at the world’s top banks. Then she did something unexpected: she quit. Trading Parisian luxury for Senegalese grit, she packed up her family and set out to drive real change in Africa. Now, as CEO of New Deal Consulting, she’s empowering young talent and proving that ambition doesn’t have to come with a corporate logo. Key Highlights of Our Interview: Trading Parisian Comfort for Dakar’s Call “I had a great career in France, but it wasn’t enough. Senegal was calling me—a chance to challenge myself and see if I could truly make a difference in my home country.” A Legacy for the Next Generation “As a mother, I wanted my kids to know their roots. To experience Senegal fully, so they can grow up understanding the world without barriers, enriched by both cultures.” Facing Fears and Finding Support “I worried about giving up financial security and providing for my kids, but I wasn’t alone. My strong network, including ministers and my husband’s connections, made the transition less daunting.” Bananas to the Rescue “Turning banana fiber into sanitary pads? Yep, that’s happening in Senegal. The Luna Na project is about innovation and solving local challenges with global ideas. It’s a first in Senegal and Africa, and it’s changing lives.” A Vision for Change “Luna Na isn’t just a project; it’s a movement. It’s about empowering Africa’s youth with opportunities, innovation, and hope for a brighter future. Watching this transformation unfold is my proudest accomplishment.” Connect with Us: Host: Vince Chan | Guest: Fatou Sagna Sow ______________________ --Chief Change Officer-- Change Ambitiously. Outgrow Yourself. Open a World of Deep Human Intelligence for  Growth Progressives, Visionary Underdogs, TransformationGurus & Bold Hearts. 6 Million+ All-Time Downloads. Reaching 80+ Countries Daily. Global Top 3% Podcast. Top 10 US Business. Top 1 US Careers. >>>100,000+ subscribers are outgrowing. Act Today.<<< --Chief Change Officer--Change Ambitiously. Outgrow Yourself.Open a World of Expansive Human Intelligencefor Transformation Gurus, Black Sheep,Unsung Visionaries & Bold Hearts.EdTech Leadership Awards 2025 Finalist.20 Million+ All-Time Downloads.80+ Countries Reached Daily.Global Top 1% Podcast.Top 5 US Business.Top 1 US Careers.>>>180,000+ are outgrowing. Act Today.<<<See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Part Two. From psychology textbooks to political debates, Tin Pei Ling took an unexpected career turn—and not everyone was thrilled about it. Becoming Singapore’s youngest female parliamentarian meant facing criticism, age bias, and a whole lot of unsolicited advice. But instead of folding, she leaned into resilience, grassroots work, and a no-nonsense approach to leadership. She also dives into her approach to navigating change (spoiler: it involves a lot of adapting and zero standing still), her fight for women’s empowerment, and why she sees regret as a motivational tool rather than a roadblock. And yes, there’s even a Lee Kuan Yew wisdom drop in here. Key Highlights of Our Interview: The Three-Stage Change Model “Change begins with unfreezing—understanding the need and motivation to move forward. But it’s in the second stage, where you think like a social psychologist, that you navigate the hardest part: adapting yourself and your environment. And finally, in refreezing, you solidify the new behaviors and build a foundation for sustainable growth.” The Power of an MBA Journey “Pursuing an MBA at a young age gave me a platform to learn from peers with diverse experiences. It wasn’t just the coursework, but the exposure to different perspectives that built the momentum for lifelong learning and growth.” Advocating for Women’s Aspirations “Balancing multiple roles isn’t easy, especially for women. My journey as a working mother has inspired me to advocate for better support systems, so women can pursue their dreams without sacrificing their personal or professional growth.” Balancing Leadership and Motherhood “There’s no such thing as perfect balance—there are always trade-offs. As a mother, an elected member of parliament, and a full-time professional, I’ve faced moments of guilt, like missing my son’s rapid growth during a general election. But with an ecosystem of support, I’ve managed to fulfill my roles and give back to my community.” _________________________ Connect with us: Host: Vince Chan | Guest: Tin Pei Ling --Chief Change Officer-- Change Ambitiously. Outgrow Yourself. Open a World of Deep Human Intelligence for Growth Progressives, Visionary Underdogs, Transformation Gurus & Bold Hearts. 6 Million+ All-Time Downloads. Reaching 80+ Countries Daily. Global Top 3% Podcast. Top 10 US Business. Top 1 US Careers. >>>100,000+ subscribers are outgrowing. Act Today.<<< --Chief Change Officer--Change Ambitiously. Outgrow Yourself.Open a World of Expansive Human Intelligencefor Transformation Gurus, Black Sheep,Unsung Visionaries & Bold Hearts.EdTech Leadership Awards 2025 Finalist.20 Million+ All-Time Downloads.80+ Countries Reached Daily.Global Top 1% Podcast.Top 5 US Business.Top 1 US Careers.>>>180,000+ are outgrowing. Act Today.<<<See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Part One. From psychology textbooks to political debates, Tin Pei Ling took an unexpected career turn—and not everyone was thrilled about it. Becoming Singapore’s youngest female parliamentarian meant facing criticism, age bias, and a whole lot of unsolicited advice. But instead of folding, she leaned into resilience, grassroots work, and a no-nonsense approach to leadership. Tune in to hear how she turned skeptics into supporters and lessons into legislation. Key Highlights of Our Interview: A Life-Altering Election “My first general election was intense—personally and professionally. As the youngest candidate and a woman, I faced doubts and criticisms. Every day, I had to focus on helping constituents despite the noise. It was a challenging baptism of fire but one that shaped my resilience and growth.” The Unique Burdens of Social Media “Social media amplifies everything. Comments—relevant or not—come in waves, and the pressure can be immense. Learning to filter the noise and focus on sincere feedback was crucial. Ultimately, actions spoke louder than words. Over time, trust and authenticity won out.” Resilience Through Adversity “Facing biases about age and gender was tough, but time became my ally. By consistently engaging with my constituents and showing my sincerity, I was able to forge bonds that matter deeply to me. Challenges don’t just test us—they teach us to thrive.” The Power of Perspective “Looking back, I see growth. The moments of doubt and struggle turned into valuable lessons. Now, I approach criticism with a clearer head and use those experiences to inspire others. Resilience isn’t just about enduring—it’s about learning and evolving.” _________________________ Connect with us: Host: Vince Chan | Guest: Tin Pei Ling --Chief Change Officer-- Change Ambitiously. Outgrow Yourself. Open a World of Deep Human Intelligence for Growth Progressives, Visionary Underdogs, Transformation Gurus & Bold Hearts. 6 Million+ All-Time Downloads. Reaching 80+ Countries Daily. Global Top 3% Podcast. Top 10 US Business. Top 1 US Careers. >>>100,000+ subscribers are outgrowing. Act Today.<<< --Chief Change Officer--Change Ambitiously. Outgrow Yourself.Open a World of Expansive Human Intelligencefor Transformation Gurus, Black Sheep,Unsung Visionaries & Bold Hearts.EdTech Leadership Awards 2025 Finalist.20 Million+ All-Time Downloads.80+ Countries Reached Daily.Global Top 1% Podcast.Top 5 US Business.Top 1 US Careers.>>>180,000+ are outgrowing. Act Today.<<<See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Hiring used to be about handshakes—now it’s about hacking the system. Mary Shea, GM of Hire Quotient and former co-CEO of Mediafly, spills the secrets of modern hiring, from decoding hidden talent pools to avoiding AI’s résumé black hole. Whether you’re job hunting, recruiting, or just trying to figure out why no one calls back anymore, this episode is for you. Key Highlights of Our Interview: AI as a Recruiter’s Right Hand “Offloading 75% of the recruiting workload, generative AI and automation work overtime, tackling bias and sourcing talent far beyond the usual platforms.” Beyond LinkedIn “Why limit your search to one platform? With integrations across tools like Crunchbase and Apollo, HireQuotient casts a wide net, uncovering passive and active candidates who often fly under the radar.” Championing Diversity “When male-dominated results dominated a recruiter’s search, HireQuotient adapted with a few new prompts, demonstrating how AI can open doors for underrepresented talent.” White Glove Experience, AI-Style “Automation doesn’t mean impersonal. By automating outreach and early-stage screening, recruiters had more time to build personal connections and keep candidates engaged.” Omnichannel Humanity “Use every channel, but never forget the power of face-to-face. It’s not just networking; it’s feeding your humanity.” The Human Advantage “AI might read resumes, but humans hire. Keep networking, stay visible, and remember that meaningful relationships can outlast any algorithm.” _________________________ Connect with us: Host: Vince Chan | Guest: Mary Shea PhD --Chief Change Officer-- Change Ambitiously. Outgrow Yourself. Open a World of Deep Human Intelligence for Growth Progressives, Visionary Underdogs, Transformation Gurus & Bold Hearts. 6 Million+ All-Time Downloads. Reaching 80+ Countries Daily. Global Top 3% Podcast. Top 10 US Business. Top 1 US Careers. >>>100,000+ subscribers are outgrowing. Act Today.<<< --Chief Change Officer--Change Ambitiously. Outgrow Yourself.Open a World of Expansive Human Intelligencefor Transformation Gurus, Black Sheep,Unsung Visionaries & Bold Hearts.EdTech Leadership Awards 2025 Finalist.20 Million+ All-Time Downloads.80+ Countries Reached Daily.Global Top 1% Podcast.Top 5 US Business.Top 1 US Careers.>>>180,000+ are outgrowing. Act Today.<<<See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Mary Shea PhD, General Manager of Hire Quotient and former co-CEO of Mediafly, delves into the innovative co-CEO model that combines trust and complementary skills. She candidly discusses the challenges, including slower decision-making and the need for outside mediation. The conversation highlights AI's transformative role in sales, enabling smaller teams to thrive and shift towards advisory selling. Mary also touches on the necessity of resilience in leadership amid today’s complex landscape, making this an enlightening exploration of modern business dynamics.