Chief Change Officer #193 Dr. Juliana Schroeder: AI is Changing How We Talk—Are You Ready?
What happens when humans and AI start sharing the same conversations?
Dr. Juliana Schroeder, Associate Professor at UC Berkeley Haas, unpacks how generative AI is reshaping communication and collaboration. Whether it’s using paralinguistic cues, knowing when to switch modes, or ensuring tech doesn’t drown out emotional intelligence, Juliana makes one thing clear—real connection still comes down to being human.Key Highlights of Our Interview:
The Mind Behind the Machine
“AI isn’t just changing technology; it’s reshaping how we think, act, and perceive power. When virtual assistants act human-like, they give users a psychological boost that can even alter decision-making.”
Confirmation Bias Central
“When users consult ChatGPT, it often mirrors their ideas, reinforcing their thoughts. It’s a colleague that nods a lot but rarely challenges, creating a unique kind of echo chamber.”
Medium Matters
“From text to video to voice, the platform you choose shapes how your message lands. Want to make a strong first impression? Skip the text and go for face-to-face—or at least a well-delivered elevator pitch.”
Humanize the Experience
“Paralinguistic cues—like tone of voice and facial expressions—are what make conversations truly human. To connect, think beyond words and embrace the richness of full-spectrum communication.”
High Stakes, High Scrutiny
“In critical domains like hiring, people demand transparency. The idea of an algorithm handling everything creates unease, sparking backlash when decisions feel like they emerge from a ‘black box.’”
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Host: Vince Chan | Guest: Juliana Schroeder, PHD
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