Dysrupt Healthcare Podcast

Description:  In this episode, Lester sits down with Dr. Dickerson, CEO of Green Imaging, to discuss the rising prices of imaging services and how her programs save employers money with $0 out-of-pocket for the employee.  Dr. Dickerson gives precise details on how much employers stand to save with programs like hers and offers helpful tips for those looking to implement similar solutions. She also shares success stories and actionable advice for both employers and advisors. Show Notes:  Dr. Dickerson starts by explaining how she began Green Imaging to solve a problem in her community (1:10) and how her business model saves patients money (6:15).  Lester asks how she can offer a lower price tag than other imaging services (8:27) and what the exact price difference would be (10:38).  Lester asks if there are any quality differences between these imaging centers versus hospitals (14:45).  Dr. Dickerson walks through what an employer should do to start saving money on imaging (19:55) and an example of how some imaging services can be free for the employee (23:55).  The two discuss how fear of change prevents organizations from implementing this solution (28:53). Lastly, Dr. Dickerson gives a recent success story in her practice (31:00) and a call-to-action for employers and advisors (35:50).

Description: On this episode, Lester sits down with John Troutman, National Director of Marketing at M&S EAP, for a candid conversation about employee assistance programs and how they can improve employee mental health.  John shares several stories during his time in the industry and helpful tips for employers and advisors regarding properly utilizing EAPs. Show Notes: John starts by explaining who he is and what he hopes the audience gains during this episode (1:17). He then describes an EAP and how it helps employees (2:55).  Lester asks about trends John sees in the industry (15:37). John and Lester discuss the importance of caring about employee outcomes (17:40).  The two discuss employers and employees John has positively impacted in the past (24:25). John advises HR and leadership on signs they should look out for when identifying poor mental health in employees (30:00) and why accessibility is essential for employee healthcare(34:15).  Lastly, John leaves the audience with some advice (36:00).

Nancy Giacolone, President of Olympic Crest Insurance, discusses alternative insurance solutions for smaller employers, emphasizing the 'return on value' of self-insurance and consumerism in healthcare. She shares advice for employers and advisors, highlighting the ease of implementing new plans and the importance of educating clients on cost-effective healthcare services.

Description:  Welcome to the relaunch of the Impact Healthcare Podcast! In this episode, Rob Gelb, CEO of Valenz, joins Lester J. Morales. Together they discuss the misaligned incentives between employers and carriers and the importance of engaging early. They also break down statistics surrounding the state of US healthcare today. Rob also leaves the audience with several case studies for employers looking to take health benefits into their own hands. Episode Notes:  Rob kicks the podcast off the podcast by describing his passion for the health benefits industry (2:15) and the premise behind his philosophy of 'engage early and often. (3:40). Lester and Rob discuss employers' hesitations about having their workforce advocate for their care (10:30) and discuss statistics surrounding Americans and healthcare. (14:35). Rob explains what a well-designed healthcare plan looks like for employers (21:00) and how to implement incentives to create lower-cost and higher-quality healthcare benefits plans for employees (25:06). Lastly, Rob breaks down case studies of employers who were able to achieve success by restructuring their health benefits plan and the members who benefitted (35:40).

On this episode, Lester Morales interviews Marshall Allen, author of “Never Pay the First Bill: And Other Ways to Fight the Health Care System and Win”. The two discuss healthcare literacy and how the industry continues to take advantage of employers and patients. He also shares several examples on how he’s helped Americans fight the ever-rising cost of medical expenses successfully. Finally, Marshall provides both employers and patients with actionable advice on how they can ensure they are receiving fair prices for their healthcare.

On this episode of Impact Healthcare, Lester is joined by Ben Conner, CEO of Conner Insurance. Together, they discuss Ben’s start in the industry and how he developed into the leader he is today. He also touches on ‘mission-driven benefits’ and shares an impactful story about one of his client’s self-funded journeys. Ben also leaves a word of advice for both employers and advisors looking to achieve similar results. Show Notes: Welcome to Impact Healthcare! Ben begins by explaining what got him into the insurance business (1:05) and highlights a few key individuals that played a part in his success as a leader (3:52). He speaks about ‘mission-driven benefit’ and how it applies to his business everyday (7:50). Ben also tells a story about a small firm that has achieved significant cost savings with their health plan, showing that all companies are eligible for self-funded insurance. (14:22). Together, the pair discuss the importance of employee buy-in throughout the self-funding process and how it affects recruitment and retention. (26:00). Lastly, Ben shares some advice with advisors and employers in the industry (32:08).

Welcome to Season 2 of Impact Healthcare! On this episode, Lester sits down with John Quinn, CEO of Wellnecity. Together, they discuss his transition from management consulting to health insurance. John explains how healthcare cost are more controllable then ever and the importance of data in reducing expenditure. He also provides employers with actionable strategies they can implement to improve quality of care at a fraction of the cost of their current health plan. Lastly, he leaves listeners with a few words of wisdom for employers and advisers based on his experience in the industry. Show Notes: John kicks off the episode by discussing his company (1:09), as well his past role as a management consultant. (2:40) They then dive right into how healthcare costs are now more controllable than ever (5:08) and how carriers are not incentivized to help employers save money. (13:55) John walks through exactly how he helps organizations optimize their health benefits (16:00) and how certain employers were able to positively impact their employees healthcare during the COVID pandemic. (22:00) They then discuss the importance of having access to data and how it impacts decision making and business strategy. (26:50) Lastly, John leaves the audience with a few proactive strategies employers can implement to impact healthcare (34:35) and a few words of wisdom (41:15).

Description: In this episode, Lester is solo to close out the season and thanks all the listeners for their continued support of the Impact Healthcare podcast, He also gives a full recap of the first season and gives listeners a preview for what they can expect in the second season. Be on the look out for the Impact Healthcare Podcast: Season 2 in the coming weeks! Show Notes: Welcome to Impact Healthcare! On this final episode of the season, Lester starts off by giving a brief history of the podcast to date and his mission for starting it (00:45). He then recaps a few important and recurring themes throughout season one (4:25) and provides a sneak peek of what to expect in season two (13:38). Lastly, he thanks the audience and leaves listeners with a few words of encouragement. (16:30) Have a topic suggestion or guest recommendation? Contact us at theimpacthealthcarepodcast@gmail.com. We’re also available via text! (813) 537 6992

Description: On this episode of Impact Healthcare, Lester sits down with Nick Williams, Director of Business Development at TrueRx. Together, the pair discuss how Nick started his career as a fifth-generation pharmacist and transitioned into the benefits industry. Nick also walks through the impact the innovative programs that can be developed when pharmacists and PBM’s unite. Lastly, he leaves the audience with a relevant case study and a bit of advice to listeners looking to impact their Rx spend. Show Notes: Welcome to Impact Healthcare! Nick starts the podcast with a story of how he got into the industry (1:12) and how disruptive benefit managers and carriers can be to patient care (4:00). The pair discuss the problems with rebate chasing (7:00) and how TrueRx helps patients save money on prescription drugs over traditional methods (15:00). Nick explains how he’s able to save employers up to 80% and patients up to $8,000 per year (21:00) what his team does to avoid disruption (23:30). Lester asks Nick to describe the innovation that is fostered when clinicians and PBM combine (26:40) and share a case study from one of his clinical programs (34:00).

Description: On this episode of Impact Healthcare, Lester connects with James Stines, President and Managing Partner at HAUSER. Over the past 15 years, HAUSER has grown into the largest independent broker exclusively serving private equity firms and their subsidiaries. James describes his experience in the private equity space and provides several examples of the cost savings his clients have realized using his strategies. He also gives actionable tips to both employers and advisors looking to achieve similar success.   Show Notes: Welcome to Impact Healthcare! James starts with a brief introduction of himself, his experience, as well as his current business (1:05). He begins describing his unique experience in combining self-funded health benefits with the private equity space (4:22) and detail some of his strategies with clients (9:30). Lester and James discuss how the highest quality of care usually amounts to the lowest cost (14:18) and how that improves employee recruitment and retention (16:20). They also touch on the increasing price of prescription drugs and James’ strategies for mitigating rising costs (21:31), as well as the importance of data to any employer’s health plan. Lastly, James shares a bit of advice for employers looking to save on their healthcare expense (36:30).