Jeff Hittenberger: Orange County Department of Education Jeff Hittenberger is the Chief Academic Officer for the Orange County Department of Education. In this conversation, Jeff and Dave discuss the value of growth mindset for leaders, how the Orange County Department of Education is helping employees develop with it, and Jeff's own personal journey to bring it into his work and life. Key Points If you don’t deal with things on a personal level, they will oftentimes negatively affect your work. It is important to cultivate emotional intelligence in the workplace. A growth mindset will help you overcome a sense of despair because it gives you a sense of agency. Learning about the growth mindset as a team will give you a common language to communicate with. Poor reactions to a problem can make the problem even bigger. Learning about emotional intelligence while in the workplace will also help outside of work. Learning about a growth mindset and emotional intelligence takes time; it can’t be a one-shot deal. Resources Mentioned The Growth of the Mind* by Stanley Greenspan Mindset: The New Psychology of Success* by Carol Dweck Emotional Intelligence: Why It Can Matter More Than IQ* by Daniel Goleman What Got You Here Won't Get You There* by Marshall Goldsmith Related Episodes Six Mistakes Leaders Make Sending People to Training (episode 30) Three Strategies To Build Talent In Your Organization, with Mark Allen (episode 155) The Way to Make New Behaviors Stick, with Marshall Goldsmith (episode 196) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Ryan Williams: The Influencer Economy Ryan Williams is a media strategist, international speaker, and author of The Influencer Economy*. His work has been featured in Inc. Magazine, Huffington Post, Success Magazine, Social Media Examiner and USA Today. Key Points The Three Anchor Stories: The Tearjerker story The Authority Story The Pay my Bills Story Leadership comes from storytelling The majority of us have great stories that we undervalue. Authenticity is having your actions match your words. Make your stories a conversation. In your stories, don’t discount your past successes. Resources Mentioned Making Ideas Happen* by Scott Belsky How to Win Friends and Influence People* by Dale Carnegie Made to Stick* by Chip Heath and Dan Heath The Brand Gap* by Marty Neumeier The Influencer Economy* by Ryan Williams Related Episodes The Four Critical Stories Leaders Need for Influence, with David Hutchens (episode 148) Practical Storytelling That Isn’t Awkward, with David Hutchens (episode 228) Ignite Change Through Storytelling, with Nancy Duarte (episode 268) Executive Presence with Your Elevator Speech, with Tom Henschel (episode 316) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Resources Mentioned Greetabl* (15% off link) Blinkist* (free trial) Power Your Podcast with Storytelling Kindle* Audible* (2 free books + 30 days free) Amazon Fresh* (free trial) Blue Apron* Acuity Scheduling* (free trial) Sanebox* (free trial and $15 off) Apple Watch Apple AirPods Best Year Ever course* Related Episodes How To Create A Personal Knowledge Management System, with Bonni Stachowiak (episode 129) Tools for Saving Time and Learning More, with Bonni Stachowiak (episode 298) The Way to Stop Spinning Your Wheels on Planning (episode 319) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Jenny Dearborn: The Data Driven Leader Jenny Dearborn is Senior Vice President and Chief Learning Officer at SAP. She is the author, with David Swanson, of the new book, The Data Driven Leader: A Powerful Approach to Delivering Measurable Business Impact Through People Analytics. Key Points There is data in everything. It’s not just about customer data, it can be used internally to improve the organization. HR professionals should try to be more in tune with the C-Suite and the company’s big picture strategy. A lot of organizations think they’re doing analytics but what they’re really doing is reporting. The best way to do analysis is to start mapping information against each other. Organizations often have enough data but they haven’t thought about ways to utilize it. Resources Mentioned The Data Driven Leader: A Powerful Approach to Delivering Measurable Business Impact Through People Analytics* by Jenny Dearborn and David Swanson Book Notes Download my highlights from The Data Driven Leader in PDF format (free membership required). Related Episodes Three Steps to Take After You Conduct a Survey, with Bonni Stachowiak (episode 150) How to Lead Through Uncertainty and Change, with Jacqueline Farrington (episode 224) How to Succeed with Leadership and Management, with John Kotter (episode 249) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Jill Schlesigner: Jill on Money Jill Schlesinger is the Emmy-nominated Business Analyst for CBS News, the host of the Jill on Money podcast and of the nationally syndicated radio show, Jill on Money, which won the 2018 Gracie Award for Best National Talk Show. She has been recognized as a Top 10 LinkedIn Influencer and a Top 10 LinkedIn Voice. She’s the author of The Dumb Things Smart People Do with Their Money: Thirteen Ways to Right Your Financial Wrongs*. Key Points First Three Financial Steps: Pay off consumer debt Create emergency fund of 6-12 months of living expenses Maximize retirement contributions You only need a financial advisor once you’ve achieved the first three financial steps. Life insurance is a cornerstone of a family’s financial security. Think about if your death would result in financial hardship for someone else. 90% of people should buy term life insurance. Make sure your advisor is held to the fiduciary standard. Put a freeze on your credit file for each of the credit bureaus. Resources Mentioned Marilyn Pittman letsmakeaplan.org napfa.org - National Association of Personal Financial Advisors lifehappens.org Haven Life equifaxsecurity2017.com annualcreditreport.com The Little Book of Common Sense Investing: The Only Way to Guarantee Your Fair Share of Stock Market Returns by John Bogle* Betterment Jill on Money Related Episodes Improve Your Writing With Practical Typography, with Matthew Butterick (episode 145) How to Engage With Humor, with David Nihill (episode 245) How to Reduce Drama With Kids, with Tina Payne Bryson (episode 310) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Listener Questions Elmer asked about how to use Twitter to help people in his organization stay in touch. Andrew asked how he can get coaching and/or leadership development when his organization doesn’t have the funding. Anders asked about technology tools that will help leaders influence the hearts and minds of people. Roger asked for advice on how to give his manager feedback. Jen asked about managing former peers. Resources Mentioned The Empowered Manager: Positive Political Skills at Work* by Peter Block Zoom* FeedForward by Marshall Goldsmith Related Episodes How Twitter Can Help You Lead, with Joel Comm (episode 242) How to Manage Former Peers, with Tom Henschel (episode 257) How to Challenge Directly and Care Personally, with Kim Scott (episode 302) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Explore how leveraging individual strengths can drive impactful results in leadership. Recognize and enhance natural abilities for success and fulfillment. Embrace cognitive diversity in teams for improved collaboration. Align StrengthsFinder with leadership demands for goal achievement. Utilize strengths awareness for enhanced business performance. Empower leadership through strengths finder and coaching resources.

Dave Stachowiak: Coaching for Leaders I am often asked how I produce this show, facilitate the Coaching for Leaders Academy, and still manage to keep work-life balance in check. Like most people, it is a daily struggle and that I error on often. However, I have found a few systems that work well for me. In this episode, I share why I've found quarterly planning to work well for me. In addition, I walk though my planning process in detail, so you can replicate the areas that align best with the context of your work. Key Points Leaders need to both lead and plan. Planning takes discipline. Plan out quarterly in addition to, or even instead of, planning annually. Take the most important areas of your life and try to find an objective for each one that you can focus on during the quarter. Lagging indicators are the results, and leading indicators are the action steps you take to get the results. Your life will mostly fill up with day-to-day tasks, but the key is what you do with the remaining time. We tend to think we can do it all. Have a “next quarter list” easily accessible so you can get things out of your head and clear up mental space. Having a quarterly plan will help you make better decisions because you’ve already done the critical thinking about what’s important to you. Resources Mentioned The 12-Week Year* by Brian Moran and Michael Lennington The Four Disciplines of Execution* by Chris McChesney and Sean Covey Related Episodes Do This for a Productive Week (episode 180) How to Actually Move Numbers, with Chris McChesney (episode 294) How to Turn Goals Into Results (MemberCast 1) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Dorie Clark: Entrepreneurial You Dorie Clark is a marketing strategy consultant, professional speaker, and frequent contributor to the Harvard Business Review. Recognized as a branding expert by the Associated Press, Fortune, and Inc. magazine, she is the author of the new book, Entrepreneurial You* — and her prior books, Reinventing You* and Stand Out*. Key Points Even things that seem solid can change at any moment. Anybody, in any career, needs to emphasize flexibility and adaptability. 35% of Americans are self-employed, projected to be 40% by 2020. Entrepreneurial side projects expand your skills for your main career. Side projects often create new career opportunities. If something is not being done, ask why is it not being done. Because it’s impossible? Or just hard? Check for metrics that you’re heading in the right direction. Progress might not always come in the form you’re expecting. How do you diversify but do it in a way that doesn’t pull you in a million directions? Resources Mentioned Influence: The Psychology of Persuasion* by Robert B. Cialdini Entrepreneurial You Self-assessment Entrepreneurial You: Monetize Your Expertise, Create Multiple Income Streams, and Thrive* by Dorie Clark Related Episodes How to Stand Out, with Dorie Clark (episode 189) How to Be a Non-Conformist, with Adam Grant (episode 238) How to Solve a Really Big Problem, with Teresa Chahine (episode 292) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Listener Questions Melvin asked about how to handle a layoff he’s been asked to do. Melissa asked about what she should do differently before letting people go. Carlos asked about how to change the dynamics on a dysfunctional team. Krystal asked about good reading resources for better customer service. Jun asked about what he could do to improve his executive presence. Resources Mentioned The Automatic Customer* by John Warrillow Good Authority* by Jonathan Raymond Radical Candor* by Kim Scott The Power of Vulnerability by Brené Brown Why Good Leaders Make You Feel Safe by Simon Sinek Raving Fans: A Revolutionary Approach To Customer Service* by Ken Blanchard and Sheldon Bowles How to Win Friends and Influence People* by Dale Carnegie Related Episodes The Power Of Servant Leadership, with John Dickson (episode 137) How to Create Team Guidelines, with Susan Gerke (episode 192) How to Challenge Directly and Care Personally, with Kim Scott (episode 302) Five Steps to Hold People Accountable, with Jonathan Raymond (episode 306) Membercast 4: How to Create a Team Vision Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.