AWS for Software Companies Podcast

** AWS re:Invent 2025 Dec 1-5, Las Vegas - Register Here! **Uri Cohen reveals how Elastic transformed from managing 50,000 complex clusters to building a seamless serverless platform that eliminates operational overhead while scaling globallyTopics Include:Johan Broman of AWS hosts Uri Cohen who leads Elastic's platform products teamUri shares his nine-year journey at Elastic from small company to global scaleElasticsearch started 15 years ago, becoming popular for search, logs, and security eventsElastic Cloud launched 2015, but users struggled with shards, nodes, and infrastructure complexityServerless eliminates operational concerns, letting users just ingest and analyze their dataDesign goal: maintain familiar Elasticsearch experience while removing all infrastructure management burdenChose complete architectural redesign over retrofitting auto-scaling to existing infrastructureNew architecture uses S3 persistence with lightweight routing layer serving 50,000+ clustersCell-based design limits blast radius and improves multi-tenancy across 40+ global regionsLearned S3 API costs can explode unexpectedly without careful request pattern optimizationAI transforms security workflows: 10,000 alerts become 3 actionable attack summaries automaticallyWeekly continuous deployment enables faster innovation delivery without waiting for version releasesParticipants:Uri Cohen – Vice President of Product Management, Platform, ElasticJohan Broman – EMEA ISV Head of Solutions Architecture, Amazon Web ServicesSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

SS&C Blue Prism's VP reveals how they achieved $200M annual savings and $600M revenue growth by deploying 3,000 AI agents, processing 6 million documents monthly as their own first customer.Topics Include:SS&C Blue Prism evolved from RPA leader to agentic automation provider over 25 yearsServes 22,000 clients in regulated industries like financial services, healthcare, manufacturing, and retailOffers AI agents, governance gateway, and secure enterprise chat leveraging AWS BedrockAs "customer zero," they deployed 3,000 agents processing 6 million documents monthlyGenerated $200M annual savings and $600M revenue growth using their own technologyFinancial services client unlocked unstructured document processing previously impossible with traditional automationHealthcare client's AI processes MRIs more accurately than human radiologistsKey lesson: Focus on business outcomes first, not just implementing AI everywhereCritical insight: Plan for scale on day one, not after pilots succeedAWS Marketplace streamlined purchasing, especially in challenging Latin American marketsFuture vision: B2A economy where agents negotiate parking, shopping, and services autonomouslyPredicts agent-to-agent communication will revolutionize healthcare monitoring and wealth managementParticipants:Satish Shenoy – Global Vice President, Technology Alliances and GenAI GTM, SS&C Blue PrismSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

** AWS re:Invent 2025 Dec 1-5, Las Vegas - Register Here! **Three enterprise AI leaders from Archer, Demandbase, and Highspot reveal how top companies are implementing AI responsibly while navigating data privacy, bias prevention, and regulatory compliance challenges.Topics Include:AWS Security GM Brian Shadpour hosts three AI leaders discussing responsible enterprise deploymentDemandbase's Umberto Milletti explains tenant-based models ensuring first-party customer data remains confidentialHighspot's Oliver Sharp uses behavior-specific feedback frameworks to eliminate bias in sales assessmentsReal-time AI evaluation proves challenging when assessing dynamic sales conversations and customer interactionsCompanies create "second-party data" networks where customers opt-in to share insights collectivelyOpen-source models gain traction but require significant expertise for enterprise-grade implementationEU AI Act mandates human oversight, reshaping how companies design AI systems globallyArcher's Kayvan Alikhani extends identity management principles from web applications to AI agentsUnattended AI agents performing tasks autonomously create new security and accountability challengesHuman-in-the-loop oversight remains essential, especially for high-stakes decisions affecting customersFuture challenge: Determining when AI accuracy justifies removing costly human oversightEnterprise data hygiene becomes critical as AI systems need clean, reviewed internal dataParticipants:Kayvan Alikhani - Global Head of Engineering- Emerging Solutions, Archer Integrated Risk ManagementUmberto Milletti - Chief R&D Officer, DemandbaseOliver Sharp - Co-Founder & Chief AI Officer, HighspotBrian Shadpour - General Manager, Security, Amazon Web ServicesSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

** AWS re:Invent 2025 Dec 1-5, Las Vegas - Register Here! **SnapLogic CTO Jeremiah Stone reveals how they evolved from open-source to AI-powered integration platform, doubled AI adoption with one UX change, and delivers measurable enterprise ROI.Topics Include:SnapLogic CTO shares their decade-long journey building AI-powered integration with AWS partnership.SnapLogic drives "human cost of integration to zero" for thousands of global companies.Started as open-source project, pivoted to cloud in 2015 with AWS infrastructure.Began AI workloads in 2018, predicting next steps in integration workflows using models.Became AWS Bedrock launch partner, completely reinventing their product for generative AI era.SnapLogic lives through transformations first, then credibly helps ISV customers do same.Helped Adobe migrate entire CRM from Salesforce to Microsoft over single weekend.Built normalized data architecture using S3, Iceberg, Glue for analytics-ready enterprise data.SnapGPT copilot converts plain language prompts into complete integration pipelines in minutes.Live demo shows generating Salesforce-to-Redshift pipeline with filters using natural language commands.Small UX tweak adding helpful header doubled monthly active users of SnapGPT.Changed legal agreements in 2017 to capture metadata, enabling AI features years later.Agent Creator delivers ROI across customers: Inspirant, Core Plus, AstraZeneca use cases.SnapLogic's own finance team cut order reconciliation from 40 hours monthly to 90 minutes.Key lessons: governance first, understand business impact, use AWS native patterns consistently.Participants:Jeremiah Stone – Chief Technical Officer, SnapLogicOlawale Oladehin – Managing Director, NAMER Technology Segments, Amazon Web ServicesSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

** AWS re:Invent 2025 Dec 1-5, Las Vegas - Register Here! **Vice President of Solution Engineering Chris Timmerman reveals how Boomi's integration platform evolved into a no-code AI agent builder on AWS, serving 22,000 enterprises while solving the 95% failure rate in AI production deployments.Topics Include:Chris Timmerman shares his 9-year journey from Field CTO to VP Solution Engineering at BoomiBoomi connects cloud and on-premise systems, helping enterprises move data seamlessly since early 2000sThe platform serves 22,000+ customers, from order-to-cash processes to complex M&A integrationsNew CEO Steve Lucas pivoted Boomi toward generative AI when ChatGPT emergedBoomi approaches AI three ways: internal automation, product enhancement, and customer enablementAI Agent Studio lets users build agents on AWS Bedrock without writing codeAgent Garden marketplace allows partners to share specialized agents for Salesforce, NetSuite, and moreChris reveals 95% of enterprise AI projects fail to reach production due to data issuesAWS partnership since 2018 provides infrastructure plus hands-on engineering collaboration for problem-solvingHackathons with AWS engineers generate excitement and innovative solutions for customer challengesChris advises new AWS partners: "Don't be afraid to ask for help" and be transparentFuture vision: Partner with market leaders like AWS rather than reinvent foundational AI frameworksParticipants:Christopher Timmerman – Vice President, Solution Engineering, BoomiSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

** AWS re:Invent 2025 Dec 1-5, Las Vegas - Register Here! **Learn how Anyscale's Ray platform enables companies like Instacart to supercharge their model training while Amazon saves heavily by shifting to Ray's multimodal capabilities.Topics Include:Ray originated at UC Berkeley when PhD students spent more time building clusters than ML modelsAnyscale now launches 1 million clusters monthly with contributions from OpenAI, Uber, Google, CoinbaseInstacart achieved 10-100x increase in model training data using Ray's scaling capabilitiesML evolved from single-node Pandas/NumPy to distributed Spark, now Ray for multimodal dataRay Core transforms simple Python functions into distributed tasks across massive compute clustersHigher-level Ray libraries simplify data processing, model training, hyperparameter tuning, and model servingAnyscale platform adds production features: auto-restart, logging, observability, and zone-aware schedulingUnlike Spark's CPU-only approach, Ray handles both CPUs and GPUs for multimodal workloadsRay enables LLM post-training and fine-tuning using reinforcement learning on enterprise dataMulti-agent systems can scale automatically with Ray Serve handling thousands of requests per secondAnyscale leverages AWS infrastructure while keeping customer data within their own VPCsRay supports EC2, EKS, and HyperPod with features like fractional GPU usage and auto-scalingParticipants:Sharath Cholleti – Member of Technical Staff, AnyscaleSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

** AWS re:Invent 2025 Dec 1-5, Las Vegas - Register Here! **Trellix's Director of Strategy Zak Krider reveals how they automated tedious security tasks like event parsing and threat detection using Amazon Bedrock's multi-model approach, achieving 100% accuracy while eliminating bottlenecks in their development lifecycle.Topics Include:Trellix merged FireEye and McAfee Enterprise, combining two decades of cybersecurity AI expertiseProcessing thousands of daily security events revealed traditional ML's weakness: overwhelming false positivesTwo years ago, they integrated generative AI to automate threat investigation workflowsAmazon Bedrock's multi-model access enabled rapid testing and "fail fast, learn fast" methodologyBuilt custom cybersecurity testing framework since public benchmarks don't reflect domain-specific needsAgentic AI now autonomously investigates threats across dark web, CVEs, and telemetry dataAWS NOVA builds investigation plans while Claude executes detailed threat research analysisLaunched "Sidekick" internal tool with agents mimicking human developer onboarding processesChose prompt engineering over fine-tuning for flexibility, cost-effectiveness, and faster iterationAutomated security rule generation across multiple languages that typically require unicorn developersAchieved 100% accuracy in automated event parsing, eliminating tedious manual SOC workKey lesson: don't default to one model; test and mix for optimal resultsParticipants:Zak Krider - Director of Strategy & AI, TrellixSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Honeycomb's VP of Marketing Shabih Syed reveals why traditional observability is dead and how AI-powered tools are transforming the way engineers debug production systems, with real examples.Topics Include:Observability is how you understand and troubleshoot your production systems in real-timeShabih's 18-year journey: developer to product manager to marketing VP shares unique perspectiveAI coding assistants are fundamentally changing how fast engineers ship code to productionCustomer patience is gone - one checkout failure means losing them foreverOver 90% of engineers now "vibe code" with AI, creating new complexityObservability costs are spiraling - engineers forced to limit logging, creating debugging dead-endsHoneycomb reimagines observability: meeting expectations, reducing complexity, breaking the cost curveMajor customers like Booking.com and Intercom already transforming with AI-native observabilityMCP server brings production data directly into your IDE for real-time AI assistanceCanvas enables plain English investigations to find "unknown unknowns" before they become problemsAnomaly detection helps junior engineers spot issues they wouldn't know to look forStatic dashboards are dead - AI-powered workflows are the future of system observationParticipants:Shabih Syed - VP Product Marketing, Honeycomb.io See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Discover how Siteimprove partnered with AWS to build an AI system processing 100 million accessibility checks monthly, making the web usable for 1.3 billion people with disabilities worldwide. Topics Include:AWS and Siteimprove partnered to solve digital accessibility at massive scale using AI.Digital accessibility ensures 1.3 billion people with disabilities can use web content effectively.Deep semantic understanding is needed to verify if content truly matches its descriptions.Siteimprove processes 75 million webpages across government, healthcare, and education sectors daily.The challenge required AWS infrastructure beyond just AI models for cost-effective scaling.Their platform unifies accessibility checks with SEO, analytics, and content performance tools.Business requirements included enterprise security, multi-region support, and flexible pricing models.They built three processing patterns: interactive conversations, overnight batch, and high-priority async.The AI Accelerator framework separates business logic from model adapters for easy expansion.Intelligent routing sends simple checks to Nova micro, complex ones to Nova Pro.Production system now processes over 100 million accessibility checks monthly using Bedrock Batch.Key lessons: cross-region inference reduces latency, prompt optimization crucial, special characters increase hallucination. Participants:Hamed Shahir - Director of AI, SiteimproveDavid Kaleko - Senior Applied Scientist, Amazon Web ServicesSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Archer's Global Head of Engineering reveals how they're using Amazon Bedrock to help enterprises avoid billions in regulatory fines by transforming complex compliance laws into actionable AI-powered workflows.Topics Include:James Griffith, VP Engineering at Archer, leads development for risk and compliance solutionsArcher helps enterprises navigate the complex world of regulatory compliance beyond outdated spreadsheetsSince 2009, banks alone have been fined $342 billion by regulators worldwideEven "deregulated" Texas added 1,100 new laws in just one legislative sessionRegulatory data exists online but is overwhelming—too much for humans to processArcher built an AI pipeline: ingesting regulations, extracting obligations, and generating compliance controlsAmazon Bedrock eliminated the need to build ML infrastructure or hire specialized teamsModel interchangeability let them switch between Claude and Llama with just clicksBuilt-in guardrails prevented users from misusing AI without custom security developmentFrom initial vision to working product took just six months using BedrockDifferent AI models deploy globally, adapting to each country's unique regulatory stanceEngineers experiment safely with AI using Bedrock, preparing the team for the futureParticipants:James Griffith – Global Head of Engineering, ArcherSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/