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Break Point

Latest episodes

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Dec 1, 2021 • 17min

How to become a ServiceNow Developer - Where to begin

A Chinese proverb states that the journey of 1000 miles begins beneath one's feet. Becoming a ServiceNow Developer may seem like a 1000 mile journey to some. Brad Tilton joins me again to help you find out how to take those first few steps. Topics 00:00 Welcome 00:52 Where to start and fundamental skills 04:19 Brad's resources 07:26 Chuck's resources 09:00 Recognized opportunities & community 13:26 More about the developer Site 15:44 What's next 16:07 Outro Links Learn JavaScript on the Now Platform Developer Portal YouTube: ServiceNow Essentials Training/Now Learning YouTube: User Interface Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.
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Nov 24, 2021 • 9min

How to become a ServiceNow Developer - What is a Developer?

This is the first episode in a series to help you on your journey to becoming a ServiceNow Developer ServiceNow. Sr. Developer Advocate Brad Tilton joins me to explore the various resources and paths you may take. This episode explains what a developer is and serves as an overview for the rest in the series. Topics 00:00 Welcome and introductions 03:13 What is a ServiceNow Developer? 07:09 Other parts of this series 08:14 Outro Links Developer Portal Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.
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Nov 10, 2021 • 35min

A Conversation with Mark Scott

If you're still wondering if your career choice of ServiceNow can change your life – well wonder no more because my guest on this episode of Break Point has a great story to tell. Topics 00:00 Welcome and introductions 08:29 Sex, Drugs, and Rock & Roll 13:48 How has ServiceNow changed your career? 17:32 What does a typical day look like for you? 20:23 What do you like best about your job? 23:17 What do you want to do next? 24:17 Never have I ever... 28:45 Advice for new developers 33:29 Contact info 34:11 Closing (and don't skip the outtakes) Links LinkedIn Twitter Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.
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Oct 27, 2021 • 42min

A Conversation with James Neale

James Neale is probably best known for his popular ServiceNow add-on Xplore, however there's more to the man. Have a listen and find out how his career and life have been transformed in the past few years. Topics 00:00 Welcome and introductions 10:18 How did you get your start in ServiceNow? 11:38 How has ServiceNow changed your career? 12:40 How did ShareLogic come about? 15:15 A little bit about Unifi 17:13 The origin of Xplore 20:40 James' most underutilized feature of Xplore 23:24 What are you passionate about? 24:32 Promo 25:31 Never have I ever... 34:11 Advice for new developers 40:14 Contact info 41:01 Outro (don't miss the bloopers) Links Twitter Download Xplore LinkedIn Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.
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Oct 13, 2021 • 43min

Effective Presentations - Part 2 - Top 10 Mistakes with Julian Mills

  We continue our series on effective presentations. We'll share our top 10 common mistakes people make while presenting and how you can avoid them to give you a better chance of people receiving your message. Topics 00:00 Welcome and introductions 03:17 Presenting in edit mode 06:44 Doing demonstrations poorly 11:25 Turning your back 15:39 Lack of practice 18:58 Reading the slides to the audience 21:22 Lack of confidence and energy 24:07 Turn off notifications 27:23 Mistakes with virtual presentations 29:24 Mistakes with hybrid (in-person and remote) 33:28 Boring PowerPoints 38:04 Starting and ending late 40:55 Contact information 41:23 Outro and outtakes Links Certified Master Architect/Certified Technical Architect programs Contact Julian Mills: julian.mills@servicenow.com Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.
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Sep 29, 2021 • 21min

Hacktoberfest with Brad Tilton and Earl Duque

ServiceNow may not be the first thing you think of when you hear the words "Open Source". Have a listen because my guests will tell you how you can share work and contribute to open source projects using your favorite platform. Topics 00:00 Intro and welcome 02:48 Hacktoberfest overview 04:55 Things to work on 12:08 Getting started 16:55 Prior projects 18:11 Your own new ideas 19:39 Contact info 20:14 Outro 21:06 Outtakes Links Git Repo: Code snippets SNDevs Slack Git Repo: Instance Scan Checks Digital Ocrean Hacktoberfest page Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.
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Sep 15, 2021 • 39min

A Conversation with Dhruv Gupta

There are many ways you can elevate your visibility and build your brand in the ServiceNow ecosystem. Creating, blogs, videos, meetups, podcasts, webinars, presenting at conferences… and my guest on this episode sets a great example. Topics 00:00 Welcome and introduction 03:30 How Dhruv got his start 05:34 Favorite thing built on ServiceNow 09:35 Typical day for Dhruv 12:12 Th secret to Dhruv's superpower 14:12 Dhruv's meetups, podcast, and more 21:10 How ServiceNow changed Dhruv's career 26:23 One thing Dhruv would like to see changed 29:20 The highlight of Dhruv's career so far 31:19 Words of advice to new developers 38:00 Contact info 38:20 Outro Links LinkedIn Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.
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Sep 1, 2021 • 32min

Meet Earl Duque

We've got a new developer advocate on the team. Here's a chance to get to know him better. Topics 00:00 Welcome and introductions 15:39 Earl when he's not working 17:56 Board games 20:19 Being a developer advocate 22:42 Mentorship 27:40 Biggest influence 28:42 Words of advice to new developers 30:41 Outro Links LinkedIn Twitter Email: earl.duque@servicenow.com Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.
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Aug 18, 2021 • 29min

ATF with Daniel Draes

Automated Test Framework is your key to reducing the time it takes to do major upgrades and deployments. But what do you REALLY know about ATF? I've got Daniel Draes to help. Topics 00:00 Welcome and introductions 08:11 ATF Overview 08:57 What ATF can and cannot test 12:13 Customer feedback 13:20 The payoff of investing in ATF 16:10 Skills needed to implement ATF 18:28 Structuring your tests 20:09 New features in Rome 23:06 Best practices 24:19 Roadmap 25:46 The process to go from customer idea to product release 27:01 Daniel's contact info 27:25 Outro Links LinkedIn Email: daniel.draes@servicenow.com Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.
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Aug 4, 2021 • 41min

Automation and Integration in Rome with Jake Burman

Flow Designer is a great low-code way to automate your proceses, and IntegrationHub is the perfect companion to connect systems together. Both have been around for several releases - so what's new in the Rome release? I've got the person who can tell us in this episode of Break Point. Topics 00:00 Welcome and introduction 03:54 Flow Designer 10:00 IntegrationHub 13:00 Introspection 16:01 OpenAPI Support 18:57 Single platform 21:44 New in Rome 24:11 Process Automation Designer 27:18 A couple last things 29:39 On the roadmap 37:31 Takeaways 39:11 Contact info 39:51 Outro Links LinkedIn Email: jake.burman@servicenow.com All ServiceNow Podcasts Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

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