

Break Point
Lauren McManamon
Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Join your host, Sr. Developer Advocate Lauren McManamon. She talks to ServiceNow product managers and developers about the Now Platform features, customers to discuss apps they've built, interesting people in the ServiceNow ecosystem, and others about career tips to take your developer career higher. Take a break with Break Point.
Episodes
Mentioned books

Jul 27, 2022 • 21min
Career Conversation with Ishaan Shoor
  I love hearing our developers' stories about the different journeys they have taken in their careers and today's is no exception. Topics  00:00 Welcome and introduction 03:32 Before ServiceNow 04:44 How did you get your start? 07:17 How has ServiceNow changed your career? 09:13 Career influence 10:57 Speaking at Knowledge 16:43 What do you like best about your job? 17:42 Words of advice 19:16 Contact info Outro  Links  Twitter SN Devs LinkedIn  Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information. 

Jul 13, 2022 • 32min
What You Need To Know About The Next Experience with Brad Tilton
  It's 2022 and our UI/UX landscape continues to evolve and you've got questions like when to turn on our new UI or when it's best to use UI Builder vs Service Portal. Our guest today is here to help answer questions like this. Topics  00:00 Welcome/Introduction 02:39 Considerations before activating Next Experience 07:04 Agent Workspace and Configurable Workspace 10:41 Using UI Macros & UI Pages 12:36 UI Builder product strategy 14:41 When to use UI Builder vs Service Portal 20:45 Next Experience roadmap 25:04 Where to learn about Next Experience 29:08 Brad's contact info 30:10 Outro  Links  Now Learning CreatorCon Lab LinkedIn Email brad.tilton@servicenow.com Next Experience Community forum Twitter UI Builder Bytes  Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information. 

Jun 29, 2022 • 32min
Career Conversation with Jace Benson - Side Projects
  One of the things that sets apart ordinary from extraordinary devs is the side projects they involve themselves with. Some may choose to learn a new language to satisfy a solve a personal interest, others may construct a server farm in their home to learn more about networking. Whatever the case, the outcome is almost always a direct benefit to their future career. Today's guest is going to share with us some of his personal projects and how they have affected him. Topics  00:00 Welcome/Introduction 04:23 Superhero power 05:29 How Jace got started with ServiceNow 07:44 news.jace.pro 13:29 Jamstack 15:33 News with Jace 22:14 Lessons learned 27:32 Words of advice 29:30 Contact info 30:19 Outro  Links  LinkedIn Blog Twitter  Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information. 

Jun 15, 2022 • 25min
NextGen Program with Tracy Miller
  We all know the ServiceNow ecosystem needs more developers and admins. Well, this time I talk to someone to share information about a program that can change the lives of your friends and family. Topics  00:00 Welcome and introductions 02:46 NextGen program overview 05:48 Program structure 08:51 Approach 12:24 Communities 13:27 Resources 14:59 Listener action item 16:14 Backgrounds 19:54 A little history 20:52 Instructors 22:13 Contact info 23:26 Outro  Links  Email tracy.miller@servicenow.com NextGen Program application NextGen Email nextgen@servicenow.com LinkedIn  Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information. 

Jun 1, 2022 • 42min
Career Conversation with Mark Scott - Your Resume
  Often times, the first thing a potential employer learns about you is by looking at your resume. In this episode, I'm joined by a special guest to discuss some basic ways to make your resume more effective. Topics  00:00 Welcome/Introduction 01:25 Starting with the basics 10:43 Does it belong? 19:25 Source material 25:54 Not a lot of experience 29:03 What are the goals 32:27 Social media 40:04 Contact info 40:33 Outro  Links  Sample resume LinkedIn Twitter YouTube  Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information. 

May 18, 2022 • 27min
Career Conversation with Michael Lombardo - A CEOs perspective
  Have you ever wanted to ask a CEO what they look for when hiring developer talent? Our guest today gives us HIS insight on this and more. Topics  00:00 Welcome/Introduction 04:03 Going from Architect to CEO 06:44 Basis for success 09:57 Words of advice 16:59 About experienced full-stack developers? 19:35 What skills does a CEO look for 22:29 Career highlight 25:37 Contact info 26:10 Outro  Links  Email info@glidefast.com YouTube LinkedIn  Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information. 

May 4, 2022 • 39min
Career Conversation with Lauren McManamon - Be You
 Being your authentic self at work is important, and showing it can really open up career opportunities for you. Our guest today has some stories about how this worked for her. Topics  00:00 Introduction/Welcome 05:15 How she found ServiceNow 07:49 How ServiceNow changed her career 12:00 Tips on doing demos 15:40 It’s all about the audience 16:28 What do you do? 18:46 Dealing with assumptions 21:14 The best part of the job 25:24 A tough challenge 31:28 Words of advice 36:44 Outro  Links  Twitter LinkedIn  Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information. 

Apr 20, 2022 • 45min
Career Conversation with Robert Fedoruk - Blaze Your Own Path
  One question we get a lot is developers asking for a roadmap to success. My guest this time gives his insight to how you can get there… and it may not be the answer you expect. Topics  00:00 Welcome and introduction 07:06 The mythical roadmap 08:34 The fallacy of the golden path 10:47 The fallacy of the “efficient learner” 12:36 The necessity fo failure 16:13 The fallacy of future maximization 17:36 Niches are riches 20:50 The volume of space 27:01 Just Build It 29:00 Recognizing the problem 36:13 Infinitely transferrable 39:01 The legend of Ana Tomboulian 40:16 Words of advice 43:33 Outro  Links  LinkedIn Website Twitter Email rob@theduke.digital  Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information. 

Apr 6, 2022 • 25min
RPA Hub with Prasad Velamuri
  What do you do when you've got an application that only works under human power? It's got no APIs, yet you still need to automate a process involving this software. Well, we've got an answer for you on this episode of Break Point. Topics  00:00 Welcome/introductions 03:15 What is RPA Hub 06:07 Components of RPA Hub 08:33 The ServiceNow instance 11:35 Communications between instance and bots 15:30 Example use cases 19:01 The roadmap 23:31 Contact info 24:04 Outro  Links  LinkedIn  Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information. 

Mar 23, 2022 • 35min
Decision Builder with Julia Perlis
  Want to reduce maintenance time on your instance changes? Data-driven design is the key. Julia Perlis joins me to talk about decision tables and the updates to Decision Builder in the San Diego release. Topics  00:00 Welcome/Introductions 04:22 Decision tables 14:29 Before decision tables existed 16:28 Decision Builder 21:20 Compatibility 23:10 V2 Availability and features 28:29 The roadmap 32:36 Contact info 33:43 Outro  Links  Email julia.perlis@servicenow.com Academy Session #10: Getting Started with Decision Builder Decision Builder with Julia Perlis - Creator Toolbox LinkedIn Profile  Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information. 


