
Break Point
Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Join your host, Sr. Developer Advocate Lauren McManamon. She talks to ServiceNow product managers and developers about the Now Platform features, customers to discuss apps they've built, interesting people in the ServiceNow ecosystem, and others about career tips to take your developer career higher. Take a break with Break Point.
Latest episodes

Apr 20, 2022 • 45min
Career Conversation with Robert Fedoruk - Blaze Your Own Path
One question we get a lot is developers asking for a roadmap to success. My guest this time gives his insight to how you can get there… and it may not be the answer you expect. Topics 00:00 Welcome and introduction 07:06 The mythical roadmap 08:34 The fallacy of the golden path 10:47 The fallacy of the “efficient learner” 12:36 The necessity fo failure 16:13 The fallacy of future maximization 17:36 Niches are riches 20:50 The volume of space 27:01 Just Build It 29:00 Recognizing the problem 36:13 Infinitely transferrable 39:01 The legend of Ana Tomboulian 40:16 Words of advice 43:33 Outro Links LinkedIn Website Twitter Email rob@theduke.digital Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Apr 6, 2022 • 25min
RPA Hub with Prasad Velamuri
What do you do when you've got an application that only works under human power? It's got no APIs, yet you still need to automate a process involving this software. Well, we've got an answer for you on this episode of Break Point. Topics 00:00 Welcome/introductions 03:15 What is RPA Hub 06:07 Components of RPA Hub 08:33 The ServiceNow instance 11:35 Communications between instance and bots 15:30 Example use cases 19:01 The roadmap 23:31 Contact info 24:04 Outro Links LinkedIn Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Mar 23, 2022 • 35min
Decision Builder with Julia Perlis
Want to reduce maintenance time on your instance changes? Data-driven design is the key. Julia Perlis joins me to talk about decision tables and the updates to Decision Builder in the San Diego release. Topics 00:00 Welcome/Introductions 04:22 Decision tables 14:29 Before decision tables existed 16:28 Decision Builder 21:20 Compatibility 23:10 V2 Availability and features 28:29 The roadmap 32:36 Contact info 33:43 Outro Links Email julia.perlis@servicenow.com Academy Session #10: Getting Started with Decision Builder Decision Builder with Julia Perlis - Creator Toolbox LinkedIn Profile Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Mar 9, 2022 • 35min
San Diego Dev Features with Chiarng Lin
With so many new features and enhancements in the San Diego release, it's easy to miss some of the things in the tools we use every day. Join me as I talk to Chairng Lin, Sr. Principal Product Manager at ServiceNow about the developer tools and what's new in San Diego. Topics 00:00 Welcome/introductions 03:18 Application authoring and deployment 06:08 Migrate legacy apps to leverage CI/CD 09:31 Diff based updates 11:30 On-prem app repo 13:07 Studio updates 15:17 Clone Management Console 19:48 ATF Updates 23:39 Future roadmap 25:22 ServiceNow hosted browsers 28:39 Next Experience and ATF 29:54 Upgrade plans 32:13 Contact info 33:27 Outro Links LinkedIn Email: chairng.lin@servicenow.com Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Feb 23, 2022 • 38min
San Diego Flow Designer with Brian Bimschleger
Hey Fladvocates – Are you ready? Flow Designer has several new features in the San Diego release and I've got a product manager making another appearance to tell us all about it in this episode. Topics 00:00 Welcome/Introduction 03:42 Error Handling 10:03 Save as template 16:38 Flow Diagrammer 24:08 Roadmap 35:26 Contact info 36:13 Outro Links LinkedIn Email Twitter @bimschleger Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Feb 9, 2022 • 48min
Let's talk San Diego Platform Features with Andrew Barnes
Every six month's ServiceNow has a new major family release and as developers, you've got early access to these releases. Well it's that time of year again when we explore the cool new toys you get to explore. Join Andrew Barnes and me as we discuss a few of our favorites in the San Diego release. Topics 00:00 Welcome/introduction 05:06 Application Templates 10:02 Form builder 12:16 PAD and Decision Builder 15:23 UI Builder JSON Editor 18:35 UI Builder Repeater 19:58 ATF Breakpoints 24:22 ATF pause before rollback 26:02 Catalog order guide sequencing 27:15 Studio stashing improvement 29:34 Studio app repo improvement 31:06 Flow Designer 33:05 Flow Diagrammer 35:57 Flow try/catch 37:42 Integration Hub Imports Excel in AES 39:58 Next Experience 46:09 Contact info 46:27 Outro Links LinkedIn Mail - andrew.barnes@servicenow.com Twitter Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Jan 26, 2022 • 39min
SN Utils with Arnoud Kooi
SN Utils is a very useful Chrome extension that provides ServiceNow developers with several useful utilities and shortcuts. On this episode of Break Point, I sit down with the author to get some inside information. Topics 00:00 Welcome/introductions 06:44 What is SN Utils? 09:55 Was this your first Chrome extension? 10:57 Chrome extension dev process. 12:55 Arnoud’s dev ops 16:01 Introducing sn-scriptsync 17:27 Comparing sn-scriptsync with ServiceNow Visual Studio Code Extension 20:59 Maintenance and staying up to date 24:34 Arnoud’s favorite SN Utils feature 27:07 Underdog feature 30:44 How can we get these standard in the platform? 31:50 What’s on the roadmap? 34:41 Where to find SN Utils and sn-scriptsync 37:10 Outro Links Website: Arnoud Kooi Twitter SN Devs Slack Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Jan 12, 2022 • 32min
A Conversation with Kreg Steppe
The journey to become a ServiceNow Developer can take a number of paths and result in a variety of destinations. In this episode, I talk to one of my closest friends and fellow ServiceNow coworker about his adventures. Topics 00:00 Welcome and introduction 01:22 A look at CloudLabs 06:15 Kreg’s personal profile 08:23 Recent promotion 09:17 Kreg’s origin story 15:51 Typical work day 16:48 Best part of the job 18:30 Career transformation 20:56 What’s next? 25:14 Career highlight 26:48 Words of advice 28:28 Contact info 30:03 Outro Links LinkedIn Technorama Podcast Twitter The Topic is Trek Podcast Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Dec 29, 2021 • 13min
How to become a ServiceNow Developer - MVPs
Becoming a ServiceNow developer MVP can be a significant accomplishment in your developer journey, but just how does one become a ServiceNow developer MVP and why? Topics 00:00 Welcome/introduction 01:02 Benefits of being an MVP 03:55 What it takes to be an MVP 06:53 Timing and scale 09:53 Where to find out more 11:20 Where to find Brad 11:35 Outro Links Developer MVP 2022 Call for Candidates Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Dec 22, 2021 • 18min
How to become a ServiceNow Developer - Certifications and Experience
Do you need to have a ServiceNow certification to get a job in the industry? And if so, how many and which ones? The answer may surprise you. Brad joins me again for another thoughtful conversation on ServiceNow certifications and experience. Topics 00:00 Welcome and introductions 01:19 Where to find certifications, the CMA and CTA 06:08 Why would someone want a certification 09:13 Show your experience 16:16 Coming up 16:39 Outro Links https://github.io https://nowlearning.servicenow.com https://linkedin.com Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.