
Break Point
Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Join your host, Sr. Developer Advocate Lauren McManamon. She talks to ServiceNow product managers and developers about the Now Platform features, customers to discuss apps they've built, interesting people in the ServiceNow ecosystem, and others about career tips to take your developer career higher. Take a break with Break Point.
Latest episodes

Sep 7, 2022 • 27min
What's New In AES for Tokyo with Matthew Ripley
Tokyo marks the fourth release for our App Engine Studio. What could we possibly add next? In this episode, I talk with Matthew Ripley about some of the new features in this release. Topics 00:00 Welcome/introduction 05:02 AES Overview 07:52 Flow Designer integration to table builder 11:15 Formula builder 14:01 Template sharing 15:37 Notifications 17:19 AES Roadmap 23:57 Advice 24:23 Contact info 24:55 Outro Links LinkedIn Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Aug 24, 2022 • 24min
ECMAScript 2021 with Paul Jensen
One of the biggest announcements for developers in our Tokyo release is the update to our ECMAScript engine. Today's guest gives some inside information behind this update. Topics 00:00 Welcome and introduction 05:57 Overview of ECMAScript 2021 09:04 Is this THE ECMAScript 2021? 11:02 Suggesting enhancements 12:35 The global scope 15:42 Where it's enabled 16:42 The roadmap 21:34 Contact information 22:16 Outro Links LinkedIn JavaScript engine feature support Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Aug 10, 2022 • 35min
Favorite Tokyo features with Lauren McManamon and Earl Duque
The Tokyo release is here and it's time to find out what our developer advocates think are their favorite features – this time on Break Point. Topics 00:00 Welcome and introductions 02:00 App Engine Management Center 04:18 Upgrade center/Upgrade plans 06:38 ECMAScript 2021 09:04 App template governance 10:58 Formula builder (with low-code editorial) 14:55 OAuth for non-admin users 16:49 Document Intelligence 20:13 Next Experience 22:45 Translated notifications 25:30 Honorable mentions 30:25 Words of wisdom 33:09 Outro Links TechNow Ep 94: Take a look at the Tokyo release Now Platform features Tokyo Content Schedule Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Jul 27, 2022 • 21min
Career Conversation with Ishaan Shoor
I love hearing our developers' stories about the different journeys they have taken in their careers and today's is no exception. Topics 00:00 Welcome and introduction 03:32 Before ServiceNow 04:44 How did you get your start? 07:17 How has ServiceNow changed your career? 09:13 Career influence 10:57 Speaking at Knowledge 16:43 What do you like best about your job? 17:42 Words of advice 19:16 Contact info Outro Links Twitter SN Devs LinkedIn Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Jul 13, 2022 • 32min
What You Need To Know About The Next Experience with Brad Tilton
It's 2022 and our UI/UX landscape continues to evolve and you've got questions like when to turn on our new UI or when it's best to use UI Builder vs Service Portal. Our guest today is here to help answer questions like this. Topics 00:00 Welcome/Introduction 02:39 Considerations before activating Next Experience 07:04 Agent Workspace and Configurable Workspace 10:41 Using UI Macros & UI Pages 12:36 UI Builder product strategy 14:41 When to use UI Builder vs Service Portal 20:45 Next Experience roadmap 25:04 Where to learn about Next Experience 29:08 Brad's contact info 30:10 Outro Links Now Learning CreatorCon Lab LinkedIn Email brad.tilton@servicenow.com Next Experience Community forum Twitter UI Builder Bytes Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Jun 29, 2022 • 32min
Career Conversation with Jace Benson - Side Projects
One of the things that sets apart ordinary from extraordinary devs is the side projects they involve themselves with. Some may choose to learn a new language to satisfy a solve a personal interest, others may construct a server farm in their home to learn more about networking. Whatever the case, the outcome is almost always a direct benefit to their future career. Today's guest is going to share with us some of his personal projects and how they have affected him. Topics 00:00 Welcome/Introduction 04:23 Superhero power 05:29 How Jace got started with ServiceNow 07:44 news.jace.pro 13:29 Jamstack 15:33 News with Jace 22:14 Lessons learned 27:32 Words of advice 29:30 Contact info 30:19 Outro Links LinkedIn Blog Twitter Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Jun 15, 2022 • 25min
NextGen Program with Tracy Miller
We all know the ServiceNow ecosystem needs more developers and admins. Well, this time I talk to someone to share information about a program that can change the lives of your friends and family. Topics 00:00 Welcome and introductions 02:46 NextGen program overview 05:48 Program structure 08:51 Approach 12:24 Communities 13:27 Resources 14:59 Listener action item 16:14 Backgrounds 19:54 A little history 20:52 Instructors 22:13 Contact info 23:26 Outro Links Email tracy.miller@servicenow.com NextGen Program application NextGen Email nextgen@servicenow.com LinkedIn Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Jun 1, 2022 • 42min
Career Conversation with Mark Scott - Your Resume
Often times, the first thing a potential employer learns about you is by looking at your resume. In this episode, I'm joined by a special guest to discuss some basic ways to make your resume more effective. Topics 00:00 Welcome/Introduction 01:25 Starting with the basics 10:43 Does it belong? 19:25 Source material 25:54 Not a lot of experience 29:03 What are the goals 32:27 Social media 40:04 Contact info 40:33 Outro Links Sample resume LinkedIn Twitter YouTube Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

May 18, 2022 • 27min
Career Conversation with Michael Lombardo - A CEOs perspective
Have you ever wanted to ask a CEO what they look for when hiring developer talent? Our guest today gives us HIS insight on this and more. Topics 00:00 Welcome/Introduction 04:03 Going from Architect to CEO 06:44 Basis for success 09:57 Words of advice 16:59 About experienced full-stack developers? 19:35 What skills does a CEO look for 22:29 Career highlight 25:37 Contact info 26:10 Outro Links Email info@glidefast.com YouTube LinkedIn Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

May 4, 2022 • 39min
Career Conversation with Lauren McManamon - Be You
Being your authentic self at work is important, and showing it can really open up career opportunities for you. Our guest today has some stories about how this worked for her. Topics 00:00 Introduction/Welcome 05:15 How she found ServiceNow 07:49 How ServiceNow changed her career 12:00 Tips on doing demos 15:40 It’s all about the audience 16:28 What do you do? 18:46 Dealing with assumptions 21:14 The best part of the job 25:24 A tough challenge 31:28 Words of advice 36:44 Outro Links Twitter LinkedIn Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.