Break Point

ServiceNow thrives in any environment where you find departmental processes and workflows. A classic example of this is higher education. What's it take to be a developer and architect in higher ed? Today's guest gives us her story. Topics 00:00 Welcome/introduction 04:33 Transformation 05:20 Working in higher ed 06:48 Sharing tips from higher ed 09:24 Current projects 13:49 Staying up to date 16:15 Best career advice 19:07 Worst career advice 20:30 Greatest achievement 23:38 Words of advice 24:11 Contact info 24:51 Closing Links LinkedIn Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

2022 has been a mixed up year. There have been some really great highs along with some interesting challenges. In this episode, I'll share some of what I've observed. Topics Listenership is up Goodbye Brad, Hello Lauren and Pranav Knowledge 22 San Diego and Tokyo content Did You Know and Get To the Point Updated low-code apps for dummies Holiday SNUG Looking forward to 2023 More great content for Utah and Vancouver New group of dev MVPs Mentorship Knowledge 23 Return to in-person meetups Closing remarks Links LinkedIn Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

It might not seem like an important topic at first, but if you choose to ignore data governance as you do an implementation, it can get extremely costly later on. Our guests today discuss what data governance is and why it's important to every developer. Links Debugging best practices Secrets management LinkedIn: Sameer Kumar Pandey Data anonymization LinkedIn: Kasthuri Nagappan Data Governance White-paper Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

It might not seem like an important topic at first, but if you choose to ignore data governance as you do an implementation, it can get extremely costly later on. Our guests today discuss what data governance is and why it's important to every developer. Links Debugging best practices Secrets management LinkedIn: Sameer Kumar Pandey Data Governance White-paper Data anonymization LinkedIn: Kasthuri Nagappan Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Process mining may not sound like the sexiest thing to a developer, but today's guest is going to convince us otherwise why you really want to consider it in your overall platform strategy. Topics 00:00 Welcome/introduction 07:06 In-platform processing mining overview 08:31 Benefits of in-platform 14:02 Performance Optimization on PDIs 15:24 How it makes work better 18:09 The ski map 21:17 Finding definitions 24:14 Connecting with Automation Center 27:26 Sidebar: Single platform 30:43 Roadmap 35:24 Enablement 36:59 Contact info 37:27 Outro Links Process Optimization Blog Developer portal Twitter Process Optimization videos LinkedIn Email dan.grady@servicenow.com Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

As many long time listeners know, I've always been fascinated by integrations. It's a way to make one plus one equal 100 when it comes to driving value from our systems. In this episode, we'll find out what's new in our Tokyo release when it comes to Integration Hub. Topics 00:00 Welcome/introduction 04:36 Automation Engine with Michael Meiner 04:52 Integration Hub defined 07:22 Connection overrides 09:38 Integration Hub Imports Mapping Updates 12:56 Matching reference fields 14:18 Dynamic outputs on Integration Hub Import 16:13 Roadmap 21:41 Contact information 22:10 Outro Links LinkedIn Email Ep 62: Automation Engine Pre-Built Solutions with Michael Meiner  Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

The ServiceNow native mobile apps have been out for several years – so what's new in the Tokyo release? You might be surprised to find out as my guest and I have some fun finding fascinating features Topics 00:00 Welcome/introduction 04:50 How mobile got where it is 11:12 The mobile SDK 14:13 What's new in Tokyo 22:29 Why do we have multiple apps? 27:06 Lightning round 29:58 Roadmap 31:02 Words of advice 32:39 Contact info 33:12 Outro Links LinkedIn Docs: Mobile hierarchy Email: adam.golab@servicenow.com Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

In San Diego we introduced the Next Experience which made using the platform ever easier than ever. Today's guest takes us through some of the Tokyo features and beyond including a few tips that you may not know about. Topics 00:00 Welcome/introductions 04:26 Introduction to Next Experience 06:03 Unified navigator 09:23 New Tokyo features 10:58 Blockers 12:59 Themes 13:54 Roadmap 15:17 Enablement 16:01 Words of advice 17:30 Contact info 18:00 Outro Links Next Experience Center of Excellence Amanda's LinkedIn Page Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Buy vs. Build is a challenge every developer faces at some point. When it comes to automation and integration, it's good to know your way around the available options before making a decision that could potentially create technical debt. This episode's guest brings some light to the pre-built options for ServiceNow Automation Engine. Topics 00:00 Welcome/Introduction 04:40 Defining Automation Engine 07:09 No/Low/Pro-code 09:49 Bullet 1: Spokes 13:13 Bullet 2: Flow templates 17:02 Bullet 3: Solutions 20:52 Bullet 4: Embedded solutions 23:20 Partner contributions 25:35 Roadmap 29:24 Words of advice 33:02  Contact info 33:36 Outro Links Email michael.meiner@servicenow.com Developer Portal LinkedIn Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

As more organizations adopt low-code strategies and enable their citizen developers, governance and insight to the apps is critical. Today's guest shares her thoughts on one of our capabilities to help with that. Topics 00:00 Welcome and introduction 04:35 What is AEMC? 07:11 Pipelines 09:19 Configuring pipelines 10:39 Installation and licensing 11:42 Controller instance 12:48 Cloning considerations 13:44 Roadmap 15:04 Words of advice 15:38 Contact info 16:20 Outro Links LinkedIn Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.