Break Point

For many people, security on their ServiceNow instance ends with ACLs – maybe encryption if they have the need, but there's more – oh, so much more. Joining me in this episode is someone to shed some light on the full spectrum of ServiceNow security capabilities as of 2023. Topics 00:00 Welcome/Introductions 07:32 Introduction to product family 09:51 Authorization and authentication 10:52 Security, identity, and privacy 18:25 Product overview 22:52 Data filtration plugin 23:58 Protected tables plugin 24:46 Log export service 25:33 MFA 26:00 Adaptive authentication 28:42 Data classification and data certification plugins 33:31 Vault 36:19 SCIM 39:30 Final grouping 42:28 Mile wide, inch deep 43:09 Words of advice 44:40 Outro Links Trust Site Verizon Data Breach Investigations Report LinkedIn Docs: Platform Security Landing Page Trust Center IDPro Body of Knowledge Email jarod.mundt@servicenow.com Security Best Practice Guide Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Join the four Developer Advocates as we go around the table and share what we're most excited about in Utah. Topics 00:00 Welcome/introductions 02:16 Workspace Builder 03:41 RPA on PDIs 05:48 Dark theme 08:06 Script editor enhancements 09:32 ERP customization mining 13:18 Automation Center 15:20 Flow updates 18:28 Next Experience updates 21:29 Table builder 23:17 REST step updates 25:33 ECMAScript default for new apps 28:40 Mobile multi-instance switching 30:44 Lightning round 33:30 Outro Links Release notes Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Our ServiceNow developer ecosystem continues to grow - and to address demand in one of our fastest growing regions, I'm joined by one of our newest team members. Topics 00:00 Welcome/introduction 02:39 Pranav's schooling 04:45 Locations 06:19 Early career 09:06 Inspiration 12:27 For fun 15:09 Things Pranav has built 18:00 Looking forward 19:50 Knowledge 23 21:30 Words of advice 25:04 Contact info 25:29 Outro Links LinkedIn Email: pranav.bhagat@servicenow.com Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

ServiceNow thrives in any environment where you find departmental processes and workflows. A classic example of this is higher education. What's it take to be a developer and architect in higher ed? Today's guest gives us her story. Topics 00:00 Welcome/introduction 04:33 Transformation 05:20 Working in higher ed 06:48 Sharing tips from higher ed 09:24 Current projects 13:49 Staying up to date 16:15 Best career advice 19:07 Worst career advice 20:30 Greatest achievement 23:38 Words of advice 24:11 Contact info 24:51 Closing Links LinkedIn Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

2022 has been a mixed up year. There have been some really great highs along with some interesting challenges. In this episode, I'll share some of what I've observed. Topics Listenership is up Goodbye Brad, Hello Lauren and Pranav Knowledge 22 San Diego and Tokyo content Did You Know and Get To the Point Updated low-code apps for dummies Holiday SNUG Looking forward to 2023 More great content for Utah and Vancouver New group of dev MVPs Mentorship Knowledge 23 Return to in-person meetups Closing remarks Links LinkedIn Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

It might not seem like an important topic at first, but if you choose to ignore data governance as you do an implementation, it can get extremely costly later on. Our guests today discuss what data governance is and why it's important to every developer. Links Debugging best practices Secrets management LinkedIn: Sameer Kumar Pandey Data anonymization LinkedIn: Kasthuri Nagappan Data Governance White-paper Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

It might not seem like an important topic at first, but if you choose to ignore data governance as you do an implementation, it can get extremely costly later on. Our guests today discuss what data governance is and why it's important to every developer. Links Debugging best practices Secrets management LinkedIn: Sameer Kumar Pandey Data Governance White-paper Data anonymization LinkedIn: Kasthuri Nagappan Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Process mining may not sound like the sexiest thing to a developer, but today's guest is going to convince us otherwise why you really want to consider it in your overall platform strategy. Topics 00:00 Welcome/introduction 07:06 In-platform processing mining overview 08:31 Benefits of in-platform 14:02 Performance Optimization on PDIs 15:24 How it makes work better 18:09 The ski map 21:17 Finding definitions 24:14 Connecting with Automation Center 27:26 Sidebar: Single platform 30:43 Roadmap 35:24 Enablement 36:59 Contact info 37:27 Outro Links Process Optimization Blog Developer portal Twitter Process Optimization videos LinkedIn Email dan.grady@servicenow.com Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

As many long time listeners know, I've always been fascinated by integrations. It's a way to make one plus one equal 100 when it comes to driving value from our systems. In this episode, we'll find out what's new in our Tokyo release when it comes to Integration Hub. Topics 00:00 Welcome/introduction 04:36 Automation Engine with Michael Meiner 04:52 Integration Hub defined 07:22 Connection overrides 09:38 Integration Hub Imports Mapping Updates 12:56 Matching reference fields 14:18 Dynamic outputs on Integration Hub Import 16:13 Roadmap 21:41 Contact information 22:10 Outro Links LinkedIn Email Ep 62: Automation Engine Pre-Built Solutions with Michael Meiner  Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

The ServiceNow native mobile apps have been out for several years – so what's new in the Tokyo release? You might be surprised to find out as my guest and I have some fun finding fascinating features Topics 00:00 Welcome/introduction 04:50 How mobile got where it is 11:12 The mobile SDK 14:13 What's new in Tokyo 22:29 Why do we have multiple apps? 27:06 Lightning round 29:58 Roadmap 31:02 Words of advice 32:39 Contact info 33:12 Outro Links LinkedIn Docs: Mobile hierarchy Email: adam.golab@servicenow.com Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.