The ServiceNow Rome release is now available in early access! Join me as I talk to Adam Stout, Director of Product Management on the hottest platform features for developers. Topics 00:00 Welcome and introductions 04:16 Adam’s Favorite Rome feature 06:07 Flow Designer 07:45 ATF 09:23 Source Control 10:55 CLI 15:15 UI Builder 20:00 Process Automation Designer and Playbooks 23:14 Enablement 25:09 IntegrationHub 30:22 Adaptive authentication and security 34:26 The one thing 38:12 Contact info 38:35 Outro Links Break Point: Command Line Interface with Chiarng Lin Adam on ServiceNow community More ServiceNow Podcasts @adamstoutnow Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

  Demand for ServiceNow developers is high. That means you don't always have time to work on some of the smaller projects that business users need. That's when it's time to look at the citizen developers. Topics 00:00 Welcome and introductions 07:49 Why start a citizen developer program 12:54 Avoiding shadow IT 14:33 One development platform 15:55 Low-code capabilities are for everyone 16:41 A look at ServiceNow's citizen dev program 18:34 Some example apps and opportunities 21:18 Tips for working together 22:48 What have we learned 28:14 How a customer would launch a citizen dev program 31:52 Consider licensing 32:27 Where to find out more 33:00 Get in touch 34:00 Outro Links Now Learning: ServiceNow Citizen Developer Advanced Skills Developer Portal: ServiceNow Application Developer Learning Plan Now Learning: Getting started with ServiceNow Citizen Developer Training Developer Portal Home Page LinkedIn Community Blog: Democratizing development with Citizen Developer training Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Regardless of your technical expertise, sooner or later you're going to be asked to do a presentation - and preparation is the key to success. Before you reach for PowerPoint, there are a few things you need to know. Topics 00:00 Welcome and introduction 10:39 Preparation is key 13:24 Key considerations 14:34 Know your audience 17:52 Know your outcome or purpose 20:12 Time management 22:39 How much practice 24:22 Longer presentations and flexibility 27:55 Time management planning 28:55 Planning for the venue - virtual 33:54 In-person venues 37:00 Technology prep 40:15 Presentations are integrations 42:43 Contact info and sign off Links Integration Series Email: julian.mills@servicenow.com CMA Program Lists mentioned What might they already know about the topic? Virtual venues: The venue set up: theater, classroom, horseshoe, round tables, conference tables What is their typical role? Audience interaction: chatting and muting? Have a technology plan How experienced are they? Bandwidth for you and the viewer Who is your audience? Rehearse! Rehearse! Rehearse! Keep it short and remember to take breaks What language do they understand? Audience connections? Mobile? Tailor the room to be most effective How senior are they? Deck only or demo? Videos? What is the purpose of the presentation? Know your technology before presenting What motivates them? Watch the clock! In person presentations Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Move over GlideRecord, there's a new API in town that's taking the ServiceNow developer community by storm. Join Peter Bell as he talks about all things GlideQuery and find out why all the cool kids are adopting it. Topics 00:00 Welcome and introductions 06:31 The genesis of GlideQuery 09:59 Failing is a first class feature 14:05 Product status 16:12 What about rebuilding it in Java? 20:05 Advantages of GlideQuery 23:49 Deep dive into GlideQuery objects 30:53 Performance 35:46 Advice to getting started with GlideQuery 38:46 Roadmap 42:47 Contact information 43:46 Outro Links SN Devs Email Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Our ServiceNow CEO, Bill McDermott, has a key principle that states "Trust is the ultimate human currency". But as a developer, how do you establish and build that trust – especially if you're new? I've got someone here who can help. Topics 00:00 Welcome and Introduction 03:20 Trust is the ultimate human currency 05:19 The experienced developer 10:05 Virtual vs. in-person 12:44 The new developer 16:19 Common mistakes 19:21 When you lose trust in someone else 22:19 Rehearsal 26:02 Takeaways/Contact info 26:53 Outro Links Email shellie.grieve@servicenow.com Shellie on LinkedIn Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Sarah Toulson is a ServiceNow Developer at Glidefast, mother of two, and has made the transition from a non-IT career. Join me for an interesting discussion with Sarah on this episode of Break Point. Topics 00:00 Welcome and introduction 03:35 Challenges of transitioning from a non-IT career 05:44 Where Sarah sees herself in the future 09:05 Example challenges of goverments 11:56 Design is not an after  thought 16:37 User centric design 22:53 Sarah's sons 25:30 Selfie at DragonCon 28:15 One thing Sarah would change in the platform 31:48 Words of advice for someone getting started 32:43 Contact info 33:08 Outro Links LinkedIn See omnystudio.com/listener for privacy information.

Developers need more than technical skills to have a successful career. Dan Bolena joins me for a discussion to undertand the best way to communicate with executives. Join us for some fun examples and important tips you won't want to miss! Topics 00:00 Introductions 05:15 Topic overview 06:09 The first thing to know 09:28 Using visuals on slides 10:34 Bad example of a verbal status update 12:46 The problem-solution-value model 14:42 Better example of a verbal status update 15:57 Breakdown of the status example 17:01 The triangle 21:55 Relating this to written communications 24:43 An example email 28:12 Breakdown of the email 30:25 Summary 31:47 A challenge 32:55 Contact info 33:57 Closing Links Career Tools podcast LinkedIn See omnystudio.com/listener for privacy information.

Jason McKee, Director of Developer Evangelism joins me again to talk about all things CreatorCon 2021. We'll look at what's new, what's interactive, what's recorded, some fun sessions, and things you just don't want to miss. Have a listen! Topics 00:00 Welcome and introduction 03:02 What is CreatorCon 03:39 Some fun projects 05:08 The schedule of events 07:11 Live sessions 07:58 This year's highlights 11:24 Evolution of ServiceNow Development Panel 13:54 Breakout sessions 14:46 More interactive sessions 16:11 Fun sessions 19:02 New features of the registration site 20:59 What is Jason looking forward to? 21:57 How to get in touch with Jason 22:15 Outro Links Jason on LinkedIn See omnystudio.com/listener for privacy information.

2021 Developer MVP Ashley Snyder joins Chuck to talk about how ServiceNow found her, what it has meant to her career, her favorite feature, and a few laughs along the way. Have a listen. Topics 00:00 Introductions 05:01 ServiceNow found Ashley 06:00 Where Ashley finds help 06:52 How ServiceNow impacted Ashley's career 07:43 Becoming a specialist 09:40 Ashley's Favorite feature 12:24 Ashley's super hero story 14:50 Funnest thing ever built 16:28 First Knowledge 19:22 Looking forward to CreatorCon 21 22:07 One thing to change 23:36 Ashley's dream job 24:24 Contact Ashley 24:49 Outro Links Ashley's Blog LinkedIn See omnystudio.com/listener for privacy information.

Chris Haas joins Break Point to discuss App Engine Studio, the all-new low-code way to build apps fast! Topics 00:00 Welcome/Introductions 04:28 Why did ServiceNow build AES? 08:20 Discovering the power of the platform 12:14 Licensing & release schedule 17:54 Templates 22:00 Creatures of habit 25:51 Where we are and where we're going 35:36 More info 37:30 Contact info 37:47 Outro Links Docs: App Engine Studio (Quebec) Mail LinkedIn See omnystudio.com/listener for privacy information.