For The Record

Episode Eleven features Amy Birkenstamm, RN, CANS - Founder and Clinical Director at Glo Derma in Yardley, PA.Amy started Glo Derma after a decade of nursing in the ER with the goal to give everyone the chance to look and feel like their best self. Fast forward from 2017 til now, and she’s built an award-winning medical oasis where her attention to detail has manifested in her branding, her people management, & her strategic growth. Together with her 𝙂𝙡𝙤 𝙎𝙦𝙪𝙖𝙙, she focuses not only on injectables but a complete wellness vertical giving patients a chance to improve their overall health.What may be most impactful to her success is her approach to onboarding new employees. Her in-house “Residency” program takes every new Provider through a side-by-side training experience that allows Amy to immerse new hires in the Glo Derma way long before they treat their first patient. This helps to ingrain the culture, the treatment approach and the teamwork mantra that has made Glo Derma a success.Now she’s launching a new training platform, Glo Academy, to share the expertise that has landed her on the Best Injectors in America list and paved the way for a faculty appointment as a as GEN NOW trainer with Galderma. Amy shares her personal reasons for embarking on the journey to bring Provider training in-house and how the business and her involvement is evolving as it matures.This episode is all about going all in- building empires isn’t for the faint of heart, and Amy shares her journey and lessons learned on the way to top.Learn more about Amy & Gloderma at www.Gloderma.com.

In Episode 10 we sit down with Leslie Tracey, Founder & Principle of Tracey Donavan and Host of Diamond Hands Podcast.Leslie is a Risk Management & Insurance expert who specializes in helping business owners in the Aesthetics industry to protect their practices, protect their families and protect their employees when the unexpected strikes.  From disability insurance to pension plans to advising on buy/sell agreements, she has a firm grip on mitigating the unforeseen risk that can be catastrophic for a business.She’s interviewed more than 100 MedSpa owners through her podcast & in researching her book, and Leslie has made it her mission to help Practice owners build their wealth and their life plans in the midst of building their business.In this episode Leslie walks us through the common mistakes and unforeseen roadblocks that can derail a lifetime of hard work, blood, sweat and tears. And she asks the question- Who is on your wealth team? Who has your back? Then she gives us the tools and criteria to find the right teammates to succeed!This episode is business critical for anyone who has an ownership stake in a business or who aspires to one day start a practice. You cannot afford to miss it! Learn more about Leslie and her services at https://www.traceydonavan.com/. 

Episode Nine, Playing It Safe with a Pioneering Spirit,  features 𝗦𝗮𝗿𝗮𝗵 𝗟. 𝗔𝗹𝗹𝗲𝗻, 𝗠D, Founder, CEO & COO of The Skin Clique.Dr. Allen is an ambitious visionary in every sense. She is an Internal Medicine Physician by trade, but a curiosity and apprehension to start her own injection treatments led her to a path in Aesthetics. She started The Skin Clique as a single injector with a giant vision and a meticulous attention to detail. Fast forward a few years, and she now runs a MEGA brand! The Skin Clique spans 12 states, 85 Providers, 14 Physicians, and ZERO chance of slowing down.She has an obsession for doing things right. Crossing her T’s and dotting her I’s is no doubt a way of life, but it’s a necessity for someone running a Concierge Medicine Practice at scale. She talks about the legal, compliance and patient safety regulations you must be aware of and comply with to protect your practice and your providers. With so many states under her purview, she works closely with her legal team to make sure she's got the right supervision ratios, chart sign-off protocols, home health scope of practice training, etc.Her passion is for her providers and her patients. A big reason Dr. Allen chose this practice design was to give women the flexibility to work & be a mom without sacrificing their career potential. To that point, she wants to make sure providers enjoy their jobs and feel confident in giving great service. This comes through in everything she does, including strict requirements on things like dermal filler injections. You get the sense that although those restrictions are in large part for patient safety and to mitigate unnecessary risks, it's also to make sure providers can focus on what they are good out, enjoy their jobs and not feel pressured to do things they either aren't ready for or aren't comfortable with.She also talks about her latest adventure- the "Beauty knocks. Box." which is a medical-grade skincare subscription box that helped The Skin Clique stay connected to patients during the pandemic by offering an array of skincare products tailored to their specific needs. And, subscribers get a Provider with each box! They have access to these Providers to ask about the regiment, discuss concerns, and ask basic questions to enhance their results.This episode is equal parts inspiration, legal & compliance, smart business strategy & looking under the hood at a pioneer who is trailblazing through the industry at super speed! Looking for a career with The Skin Clique or interested in the Beauty knox. Box. ? Visit www.theskinclique.com to learn more. 

Episode 8: Yvonne is the CEO and Medical Director of Medical Aesthetic Art Institute where she’s built an industry-leading training platform for Aesthetic Injectors & Medical Directors to get the skills they need to succeed. She’s also the founder of the multi-location practice, Aesthetic Co., and will soon be launching the first all-inclusive adverse event management kit in the industry Aesthetic ER! In this episode, Tiphany  chats with Yvonne about her own journey as an entrepreneur and keys to success in launching a career in Aesthetics- something she’s mastered after training and mentoring hundreds and hundreds of students. We tackle medical director controversy, legal and compliance issues and investing in your career with both time and money.We also discuss the constant evolution of MAAI and the drive to deliver exceptional results, even when it means doing things for free. And most importantly, you have to ask for what you want and make your intentions clear. After all, 𝙖 𝙘𝙡𝙤𝙨𝙚𝙙 𝙢𝙤𝙪𝙩𝙝 𝙙𝙤𝙚𝙨 𝙣𝙤𝙩 𝙜𝙚𝙩 𝙛𝙚𝙙! Learn more about Yvonne, MAAI and Aesthetic ER at https://medicalaestheticartinstitute.com

Episode 7: Success Favors the Prepared  features Dr. Ishaan Ramkisson, Board-Certified Dermatologist & Global Expert in Aesthetics.Dr. Ramkisson is an international powerhouse. He’s part of the global GAIN faculty for Galderma Aesthetics and has trained injectors on some of the world’s biggest stages. He's launched a multitude of products in South Africa, and is the voice of authority on aesthetic practices across the country.Prior to COVID, he trained in 14 countries over 12 months has traveled around the world, including the US, to give his thoughts, share his techniques, and be a part of the international brain-trust that steers the global aesthetic industry.As a multi-practice owner in South Africa, he knows first hand the financial implications of being an international KOL- leaving your practice, spending countless hours preparing, not only reducing your Patient load but also cutting your administrative time. Because of this investment, he takes his training as seriously as he does the practice of medicine.In this episode, he walks us through his methodical approach to delivering an impactful training no matter the audience or the podium- if you are a trainer, you MUST hear this! It's a checklist you'll want to commit to memory for years to come.His preparation has led to an incredibly successful rise to the elite of the elite on the international stage. We also tackle beauty norms, injection technique, prejuvenation and how his treatment approach is shaping injectors around the world. Is it too much pressure? How does he prevent missteps or lend his credibility to the right products?This one is JAM packed with absolutely brilliant information from someone who is walking the walk and breaking the status quo. 

In Episode Six, board-certified Plastic Surgeon, Andre Marshall, MD, MPH, FACS shares his personal journey into Aesthetic Plastic Surgery and the transition from 11 years post-grad training to working as a Plastic Surgeon and becoming an entrepreneur.With a full surgery schedule spanning both offices in Beverly Hills & Pasadena, CA and waiting list several months long, he’s making a name for himself in the highly-competitive market in California, and with his disciplined and diligent approach to his surgical cases, this comes as no surprise.From what he describes as humble beginnings in a small town in Oklahoma to general surgical training at Vanderbilt, plastic surgery training at Duke, a Masters in Public Health and a fellowship in Laguna Beach, Dr. Marshall has definitely put in the years to perfect his craft and find his niche.Now, he’s operating 400+ times a year and has become well known for his signature #DreSculpt BBL, Breast Augs & and Tummy Tuck. He’s embarking on building his own surgical practice while staying humble, navigating the murky waters of social media, being smart with his finances and living out a dream 15 years in the making.We peel back the layers from childhood dreams to conquering California in this episode. If you’re staring something new in business or eager to fall back in love with your profession, this is one you just can’t miss!

In Episode Five, Tiphany sits down with Director of People & Culture at OVME, Chrystal Durnan.Chrystal went from a career in Architecture, in which she holds a Masters Degree, to leading the Talent Acquisition and Culture strategy for national medical spa power player, OVME.Chrystal is definitely an architect at heart- except now, she’s building clinics, Providers and managers instead. She’s been at OVME since the very first location. Now with 9 more locations and several set to open in the next year, her passion is to keep the culture alive, consistent and at the forefront of everything they do. And it’s working!Chrystal’s success is definitely not by chance. From the way she sources candidates to how she interviews and onboards, she’s obsessively checking over the culture fit and potential of each potential team member. It's easy to hear passion for creating an environment of inclusion and encouragement. Employees feel safe to grow, try new things, and ultimately become vital assets to OVME.This episode is FULL of tried and tested advise about building and retaining great talent AND doing it amidst massive growth across a large geography. It also includes Chrystal's strategies for staying fit and health to keep the demanding pace of an exciting career.Learn more about OVME at www.ovme.com and follow Chrystal at @directorofbeauty on Instagram.

Join Founder & CEO of Really Good Content, Inc, Jared Rohrer, to get the inside, expert scoop on making incredible video, print, messaging and more come to life. If content is king, Jared should forever be known as “His Royal Highness!” Jared and his wife Monika started RGC to give the community great content served with a dose of kindness and creativity. Together they tackle web design, training videos, copywriting, event media and production, branding and So. Much. More. We’ve been collaborating with these two for years at AR, and we are better for it!Jared has worked with some of the biggest names in our industry - Dr. Shino Bay Aguilera,  Dr. Sheila Nazarian & her Think Big! Conference, Dr. Gretchen Frieling & her FaceIt Virtual conference to name a few- Jared’s team is the production mastermind behind Beauty Through Science later this month!𝖨𝗳 𝘆𝗼𝘂 𝘄𝗮𝗻𝘁 𝘁𝗼 𝗱𝗼 𝗺𝗼𝗿𝗲 𝘄𝗶𝘁𝗵 𝗮𝘂𝗱𝗶𝗼, 𝘃𝗶𝗱𝗲𝗼, 𝗺𝗲𝘀𝘀𝗮𝗴𝗶𝗻𝗴 & 𝗯𝗿𝗮𝗻𝗱𝗶𝗻𝗴...you want to watch or listen to this episode! Visit Jared'e company at www.reallygoodcontent.com or follow on IG @reallygoodcontent.inc & @jaredroars

In this week’s episode, we are joined by 𝙆𝙞𝙢 𝙒𝙚𝙡𝙘𝙝, 𝘽𝙎𝙉, 𝙍𝙉, 𝘾𝘼𝙉𝙎. Kim is the Founder of Esperance Aesthetic Wellness in Coppell, TX where she’s built a wildly successful aesthetic wellness center on the foundation of smart business practices, incredible injection talent, and an authentic desire to mentor and invest in others.She’s been in nursing for two decades but has spent the last 10 years specializing in Aesthetics. She was one of the first trainers for Medicis, and has since become a top Galderma trainer year after year. She’s respected by her peers and was asked to represent US Aesthetic Nurses in a global advisory board in Sweden.As an expert injector, she’s participated in and published research on various aesthetic injectablesIn this episode Kim and Tiphany tackle building a business while raising  three teenagers, attending NP school, being present in a marriage, and staying sane! And all with a positive attitude and a giving heart.

Episode Two of For the Record is all about Scale! During this episode,  we are joined by Juvly Aesthetics Founder & CEO, Dr. Justin Harper to discuss the lessons he’s learned in scaling Juvly Aesthetics from a single location in Columbus, OH to multiple practices across 5 states.We’ll also tackle his perspective on how COVID was a blessing in disguise for right-sizing practices, expenses, and processes that had disproportionately grown as a result of scaling so quickly. From hiring and training Providers to leveraging technology to simplify and optimize the patient experience, his approach to disruptive change can often seem controversial…..but he’s survived and thrived at scale, and he’s here to tell us how.He’s also the CEO of Aesthetic Record, and we’ll discuss the trajectory of building technology in a rapidly growing industry and how COVID was equally (but opposite!) disruptive as we built massive features overnight to meet an unforeseen shift in the marketplace.In addition to his roles at Juvly & Aesthetic Record, Dr. Harper is also actively engaged in clinical research for multiple Aesthetic manufacturers and also acts as an Advisor, Speaker & Trainer for Galderma, Allergan, Evolus & Revision. He is also the Clinical Director of Aesthetic Next which will kick off it’s third annual meeting on September 9-12th at the OMNI Dallas Hotel.