Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
John Wilson
The Owned and Operated electrical, HVAC, and plumbing business growth podcast is hosted by John Wilson and Jack Carr. These two Home Service Business owners bring you weekly podcasts and daily content with multiple perspectives, actionable advice, and info on an ever-changing industry revolving around advertising, lead generation, and more. Join us every Tuesday for topical conversations that unlock the potential for your business growth. Covering topics from top-tier talent recruitment to mastering marketing strategies and scaling your home service business, the podcast aims to be your guide on the path to entrepreneurial success.For more information, visit www.ownedandoperated.com.
Episodes
Mentioned books
38 snips
Feb 13, 2025 • 57min
#169 - Scaling an HVAC Startup to $6M: How Andrew Morrell Went from ZERO to Millions
Andrew Morrell, owner of Mountain West HVAC, transformed his startup into a $6 million success story. He shares how innovative marketing strategies and smart financial planning played crucial roles. Discover his journey from aspiring law enforcement to an HVAC entrepreneur, and learn about the power of effective lead generation and AI tools in optimizing operations. Morrell emphasizes the significance of customer relations and maintaining a strong company culture while scaling, showcasing the importance of collaboration and mentorship in the industry.
24 snips
Feb 11, 2025 • 38min
#168 - We Cut Payroll Costs by 50%—Here’s How Remote Hiring Cuts Major Costs
Discover how businesses are dramatically cutting payroll costs through remote hiring strategies. The conversation reveals the efficiency gains from overseas teams, particularly in call centers and accounting. Key challenges in managing remote staff are discussed, alongside the role of effective communication tools. Exciting insights into upcoming events also highlight the importance of community in business. Plus, hear about innovative solutions that streamline operations and drive growth in an evolving market. A must-listen for any entrepreneur!
13 snips
Feb 6, 2025 • 35min
#167- Stop Pitching, Start Closing—The Secret to More Plumbing Conversions
Mastering the art of closing sales is crucial for technicians who often miss opportunities. The conversation dives into emotional connections that enhance customer relationships and boost conversions. Identifying root causes of plumbing issues rather than merely symptoms can lead to greater customer satisfaction. Effective call handling and marketing partnerships are highlighted as keys to business growth. Plus, a recent success in inventory management showcases how controlled purchasing can significantly impact profitability.
4 snips
Feb 4, 2025 • 48min
#166 - “AI won’t replace people” Gabe Pinchev from FieldPulse Shares How Software Will Transform The Trades
Join Gabe Pinchev, Founder and CEO of FieldPulse, as he reveals how his innovative software is revolutionizing home service businesses. He discusses the seamless integration of invoicing, scheduling, and CRM tools tailored for tradesmen. Gabe emphasizes the symbiosis of AI and human skills, dispelling fears that technology will replace workers. Tune in for insights on Series B funding and the transformative potential of specialized software, making operations smoother and enhancing customer interactions in HVAC, plumbing, and more.
17 snips
Jan 30, 2025 • 40min
#165 - How Branding in 2025 Will Either Make or Break Your Business
The conversation highlights the crucial role of branding in shaping business success in 2025. Discover how clear marketing strategies can propel you ahead of the competition and dominate your service areas. Learn effective budgeting and revenue goal-setting to keep your business on track. The importance of quarterly reviews and lead generation in a changing market is emphasized, along with tips for enhancing customer service and leveraging local services ads. Gain insights on making brand recognition a cornerstone of your growth strategy.
19 snips
Jan 28, 2025 • 37min
#164 - "We Lose $1,000s Every Day": The Simple Fix to Streamline Your Accounts
Discover how to optimize service truck inventory and purchasing to cut costs effectively. Learn about the importance of a solid purchase order system and stronger vendor relationships. Hear tips on negotiating with vendors and keeping inventory in check to save big bucks. Explore innovative mobile truck setups and the advantages of using AI to improve operational efficiency. Plus, gain insights into simplifying inventory management and revolutionizing HVAC practices for better growth.
29 snips
Jan 23, 2025 • 35min
#163 - From $7 Million to $140 Million: The Ultimate Blueprint for Growth
Get ready for insights on scaling businesses from $7 million to a whopping $140 million! Discover the power of budget planning and the impact of a solid SWOT analysis. The hosts emphasize the importance of strong accounting practices as key to growth. You'll hear about effective team communication, the necessity of diverse revenue targets, and the transformative effects of strategic partnerships. Plus, learn how regular data reviews keep you ahead in the game and lead to impressive growth in the plumbing, electrical, and HVAC sectors!
13 snips
Jan 21, 2025 • 31min
#162 - Get Your Techs to Close More Tickets: How We Built Confidence, Boosted Sales, and Cut Stress
Discover how a structured training program can transform employee performance and boost confidence in trades. Learn strategies for onboarding technicians that enhance skills and sales abilities. Explore effective methods for overcoming customer objections about pricing. Find out how to balance urgent service calls with ongoing education. Plus, hear about the impact of AI solutions in improving coaching and booking processes, ensuring a high-performing and motivated team.
9 snips
Jan 16, 2025 • 41min
#161 - Private Equity vs. Co-Investment: Strategies for Scaling Small Businesses
Exploring growth strategies in the home service sector, this discussion highlights the critical role of partner trust. It contrasts minority versus majority ownership, emphasizing co-investment as a valuable alternative to private equity. Real-world examples illustrate financial risks, like personal guarantees and the loss of control. The conversation dives into the complexities of partnerships and the importance of legal scrutiny in contracts, shedding light on how the right alliances can drive substantial business improvements and operational successes.
20 snips
Jan 14, 2025 • 44min
#160 - How This One Sales Tactic Unlocked $10 Million in Potential
Discover how strategic partnerships can lead to massive financial growth, with revenue boosts of up to three million dollars! Explore transformative business strategies that enhance productivity and staff satisfaction. Learn about the vital role of price control in optimizing profits and the innovative sales tactics that minimize distractions for better efficiency. Tune in to hear about the shifts in operational practices that drive financial success and the critical stages of business growth from hustle to expansion.
