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In this episode of 'Owned and Operated', hosts John Wilson and Jack Carr dive into the critical topic of developing leadership within home service businesses. Sharing insights from their experiences in residential plumbing, HVAC, and electric services, they discuss the importance of evolving as a leader to meet the needs of a growing business. They highlight the challenges of instilling core values and accountability throughout the organizational structure, from executives to lower-level managers. The episode emphasizes the significance of peer groups and mentorship for both technical and emotional support in the business journey. Additionally, they talk about their newsletter 'Weekly Insights' and the engagement in their newly launched Facebook group aimed at connecting home service entrepreneurs.
CHAPTERS
00:00 Introduction to Owned and Operated
00:30 Weekly Insights Newsletter Promo
01:27 Developing Leadership in Home Service Businesses
02:55 Challenges of Rapid Business Growth and Leadership
04:23 The Importance of Accountability in Leadership
05:34 Promotional Offer from Service Scalers
06:00 Deep Dive into Leadership and Accountability
21:27 The Emotional and Mental Aspects of Running a Business
25:58 Closing Thoughts and Invitation to Engage
Episode Host: 🎤
John Wilson: @WilsonCompanies on Twitter
Jack Carr: @TheHVACJack on Twitter
Special thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.
Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.
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Youtube: @OwnedandOperatedPodcast
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John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC