Business Transformation Pitch with The CX Goalkeeper
Gregorio Uglioni
Digital & Business Transformation | Customer Experience | Leadership | Innovation
This podcast goes beyond theory. It brings you real-world experiences from best-in-class experts who explore the intersection of people, technology, and measurable business results.
Hosted by Gregorio Uglioni—global transformation leader, keynote speaker, and recognized authority in Customer Experience (CX)—each episode features insightful conversations with top executives, innovators, and changemakers.
Discover how today’s leaders are accelerating transformation, leading with purpose, driving innovation, enabling human-centered growth, and creating lasting value across customer, employee, and operational dimensions.
Smart insights. Bold ideas. Real impact.
Your weekly pitch for a smarter way to lead and grow.
This podcast goes beyond theory. It brings you real-world experiences from best-in-class experts who explore the intersection of people, technology, and measurable business results.
Hosted by Gregorio Uglioni—global transformation leader, keynote speaker, and recognized authority in Customer Experience (CX)—each episode features insightful conversations with top executives, innovators, and changemakers.
Discover how today’s leaders are accelerating transformation, leading with purpose, driving innovation, enabling human-centered growth, and creating lasting value across customer, employee, and operational dimensions.
Smart insights. Bold ideas. Real impact.
Your weekly pitch for a smarter way to lead and grow.
Episodes
Mentioned books
Dec 27, 2020 • 18min
The CXWG2020 & "The Customer Experience Playbook" with Jonathan Daniels - S1E1
Jonathan Daniels is very well known in the CX world. He is the author of the book "The Customer Experience Playbook" He is dedicating his time co-creating, training and coaching organisations and leaders, giving practical tips on becoming customer-centric. Cofounder of cx-brussels Director of cx-centric.com Director of daniels-solutions.com
