
Curious Minds at Work
Want to get better at work? At managing others? Managing yourself? Gayle Allen interviews experts who take your performance to the next level. Each episode features a book with insights to help you achieve your goals.
Latest episodes

Jul 18, 2016 • 35min
CM 045: Lynda Gratton on The 100-Year Life
Are you prepared to live to 100? Research shows that it is becoming the norm, but that few of us are planning for it. Many are surprised to learn that it not only requires rethinking saving and retirement, but also education, jobs, and relationships.
To guide us, London Business School Professor and future of work expert, Lynda Gratton, has written The 100-Year Life: Living and Working in an Age of Longevity. In addition to her many books, Lynda writes for Harvard Business Review, The New York Times, and Forbes. She points out the possibilities, as well as the challenges, associated with living longer lives. Lynda also encourages us to plan for what lies ahead, so that we can take full advantage of this opportunity.
In this interview, we talk about:
What learning will look like as we continue working into our 70s and 80s
Why working well with robots will decrease our odds of obsolescence
How generational markers, such as millennials, limit how we think about work and life
Why we will become age agnostic as people of all ages learn and work together
Are you building, maintaining, or depleting current skills?
The secret to increasing our adaptability and willingness to change
Three new life stages that are upending how we think about life and work
Are you spending your free time in recreation or re-creation, and why it matters?
The important role experimentation will play in our lives as we live longer
How marriage and friendships will change as we live longer lives
Why juvenescence holds the key to navigating a longer life
Why we should be worried about wealth disparity
Why living longer will push organizations to rethink work policies and expectations
Why individuals and families - not most organizations - will guide us in innovating
Episode Links
@lyndagratton
www.100yearlife.com
100 Year Life Diagnostic
London Business School
World Economic Forum
Andrew Scott
Future of Work Consortium
The Shift: The Future of Work is Already Here by Lynda Gratton
Stretch by Karie Willyerd and Barbara Mistick
If you enjoy the podcast, please rate and review it on iTunes. For automatic delivery of new episodes, be sure to subscribe. As always, thanks for listening!

Jul 11, 2016 • 32min
CM 044: Jonah Berger on Hidden Forces Shaping Our Behavior
More than 99 percent of our decisions are shaped by others. From the clothing we buy to the cars we drive to the political candidates we vote for, our choices are the results of the invisible influence of those around us. And once we recognize that, we start to see our behavior -- and the behavior of others -- in a whole new way.
Jonah Berger, marketing professor at the Wharton School of the University of Pennsylvania, has spent 15 years studying the ways that influence impacts our lives. He wrote about it in his bestselling book, Contagious: Why Things Catch On, and, now, in his latest book, Invisible Influence: The Hidden Forces that Shape Behavior.
In this fascinating and compelling interview, he shares insights on:
Two reasons why we often overlook the power of influence
What animals can teach us about learned behaviors
When peers can improve our performance and when they can work against it
A common trait among most elite athletes
The power of the Goldilocks Effect when it comes to designing products and services
What cockroaches can teach us about performance and peers
The secret to changing behavior
The power of proximal peers in motivating ourselves and others
Episode Links
@j1berger
www.jonahberger.com
Contagious: Why Things Catch on By Jonah Berger
Livestrong
Monkeys Adept at Picking up Social Cues
The Goldilocks Effect
Segway
The Horsey Horseless
Robert Zajonc and Social Facilitation
Dan Yates and Opower
If you enjoy the podcast, please rate and review it on iTunes. For automatic delivery of new episodes, be sure to subscribe. As always, thanks for listening!

Jul 4, 2016 • 48min
CM 043: Iris Bohnet on Finding and Keeping Great Talent
Want to hire, evaluate, and collaborate more effectively? The same design principles that are changing how we think about products and services can improve our talent management. Iris Bohnet, author of What Works and Professor of Behavioral Economics at Harvard University, tells us how.
In this interview, Bohnet shares fast and inexpensive ways we can de-bias our organizations. She pinpoints how simple improvements can provide big gains for managers and employees.
In our conversation, we talk about:
How behavioral design can help us hire and retain the best talent
Why interviews are a poor predictor of future performance
How work sample tests ensure better hiring
How blind employee screening widens opportunities for job candidates
What we can learn from how orchestras hire musicians
Why we need to stop holding group interviews
The challenges of employee self-evaluation
Why we need gender-neutral language in job descriptions
Why diverse groups are more effective and less enjoyable
What critical mass does for groups and organizations
How tokenism can overshadow expertise
The important role political correctness plays in resetting norms
How acting differently - or watching others act differently - can change behavior
Episode Links
Iris Bohnet
Heidi Roizen
Competence but disliked dilemma
Implicit association bias
Hannah Riley Bowles
Work Rules by Laszlo Bock
@ThereseHuston
How Women Decide by Therese Huston
If you enjoy the podcast, please rate and review it on iTunes. For automatic delivery of new episodes, be sure to subscribe. As always, thanks for listening!

Jun 27, 2016 • 35min
CM 042: Matthew Crawford on Individuality in an Age of Distraction
What if our distractions are robbing us of our individuality? Philosopher-machinist Michael B. Crawford noticed just how much attention we give up -- often against our will -- to all the distractions strategically placed in front of us, from commercials on ATM screens to blaring airport televisions. He has written a guidebook to identifying the sources of lost attention, and he makes suggestions for how to get it back.
Matthew is a Senior Fellow at the Institute for Advanced Studies in Culture at the University of Virginia. He is also a fabricator of components for custom motorcycles. His first book, Shop Class as Soulcraft: An Inquiry into the Value of Work, prompted a rethinking of education and labor policies in the U.S. and Europe, leading the London Sunday Times to call him “one of the most influential thinkers of our time.” His latest book, The World Beyond Your Head: On Becoming an Individual in an Age of Distraction gets at the heart of what it means to be human.
In this conversation, we talk about:
Silence as a resource as important as air, food, and water
The high price we are increasingly forced to pay to avoid distractions
All the ways distractive tech makes us more alike
The connection between deep work and independent thinking
The overlooked intellectual side of hard labor
How personalizing experiences can make them unreal
How reclaiming the real requires submitting to something or someone else
Why doing and taking action results in knowing
The Maker Movement as an attempt to reconnect with what makes us human
How machine-based design can lead to addiction, compulsion, and loss of control
The fact that most schooling is disconnected from real-world learning
Why trust lies at the heart of deep learning
How traditions of learning offer opportunities for deep connections
Episode Links
Matthew B. Crawford
Reclaimed Fabrication
Cal Newport
Deep Work by Cal Newport
Shop Class as Soulcraft by Matthew B. Crawford
Addiction by Design by Natasha Dow Schull
Aristotle
Descartes
Michael Polanyi
If you enjoy the podcast, please rate and review it on iTunes. For automatic delivery of new episodes, be sure to subscribe. As always, thanks for listening!

Jun 20, 2016 • 42min
CM 041: Liz Wiseman on Why Learning Beats Knowing
Do you fear becoming obsolete? Liz Wiseman offers a solution. Rather than run from challenging roles, seek them out. In fact, in a world where 85 percent of your knowledge could be irrelevant in as little as 5 years, this strategy may be the key to maintaining and advancing a successful career.
Liz is the bestselling author of Rookie Smarts: Why Learning Beats Knowing in the New Game of Work. She helps us see how taking on a new challenge, especially when it feels like a stretch, gives us the best chance of staying relevant in an ever-changing world. She also points out the immense value of rookies for our organizations, particularly in leadership and mentoring roles traditionally reserved for more experienced workers.
A frequent contributor to Harvard Business Review, Fortune, the Wall Street Journal, Fast Company, Entrepreneur, Inc. and Time, Liz has been named one of the top 10 leadership thinkers in the world, and her firm has worked with organizations like Apple, Disney, eBay and Google.
In this conversation, we talk about:
Why what we know is less important than how fast we can learn
Why we should take jobs that we are not qualified for
How experience may get in the way of what we most need to learn
How experience can actually decrease our relevance and performance over time
How choosing jobs that involve inquiry and discovery will keep us relevant
Why one of the most valuable aspects of learning something new is the struggle involved
Why rookies bring in 5 times the expertise of experts
Why we need to watch out for mediocre thinking to stay relevant
The link between surfing with the rookies and testing your assumptions
What effective reverse mentoring looks like
Why the word leadership may not mean what you think
Anti-perfectionism and the power of keeping things small
Liz is curious about what distinguishes between a rookie and a novice with rookie smarts. She wonders why some people persist while others give up. She is equally curious about why so many senior leaders look and feel so broken and what we can do about it.
Episode Links
@LizWiseman
The Wiseman Group
Oracle and Oracle University and Larry Ellison
Fortran
Growth Mindset and Carol Dweck
Stretch by Karie Willyerd
Herminia Ibarra and Act Like a Leader, Think Like a Leader
Bob Hurley of Hurley International
Wayne Bartholomew
C K Prahalad of the University of Michigan
Pareto Principle
If you enjoy the podcast, please rate and review it on iTunes. For automatic delivery of new episodes, be sure to subscribe. As always, thanks for listening!

Jun 13, 2016 • 46min
CM 040: Therese Huston Shatters Myths About Women Leaders
When it comes to risk, confidence, and stress, who handles them better, men or women? Believe it or not, just asking this question shows we have a lot to learn. Turns out it is not about better, but about different. And while conventional wisdom often has us thinking women are indecisive, risk averse, and fragile, those perceptions are far from what research reveals.
In her groundbreaking book, How Women Decide: What Is True, What Is Not, and What Strategies Spark the Best choices, Therese Huston, founding Director of the Center for Excellence in Teaching & Learning at Seattle University, clues us in. Armed with a doctorate in cognitive psychology from Carnegie Mellon, she is a contributing writer for The New York Times and Harvard Business Review.
Therese pinpoints what the research reveals around perceptions of women. Perhaps even more importantly, she discusses several research-based strategies for overcoming these misperceptions.
In this conversation, we talk about:
How we misunderstand female decision making
The mistake parents make when dealing with daughters on the playground
The bias in the term risk averse and the term that should replace it
Two traits that make the top 10 list for men but not for women
Who pays a higher price for failure
The risks women take when they speak up
A dating app with unique features for women
Confidence as a dial we need to turn up or down, depending on the situation
Which gender has the more appropriate level of confidence
Two things women can do to overcome negative perceptions of self-promotion
How men and women differ when under pressure to make a crucial decision
Strategies to avoid being nervous before an important event
Why failure trumps regret
Episode Links
@ThereseHuston
Daniel Kahneman
The Honest Truth about Dishonesty by Dan Ariely
Chip and Dan Heath
Pew Research Center 2015 Study on What Makes a Good Leader
Barbara Morrongiello
What Women and Men Should Be by Deborah Prentice and Erica Carranza
Victoria Brescoll
We Are Way Harder on Women Who Make Bad Calls by Therese Huston
The Center for Advanced Hindsight
Siren dating app and CEO Susie Lee
OkCupid
Linda Babcock
If you enjoy the podcast, please rate and review it on iTunes. For automatic delivery of new episodes, be sure to subscribe. As always, thanks for listening!

Jun 6, 2016 • 43min
CM 039: Anders Ericsson on Peak Performance
If you are searching for your natural talents, think again. Award-winning psychologist, Anders Ericsson, is reshaping our conception of innate ability versus learned skills. Anders has spent decades unearthing the secrets of expertise, and his research shows that the experts sitting at the top of most fields do not have more innate ability than their peers, they have more time spent in guided practice.
Anders shares his fascinating findings in his book, Peak: Secrets from the New Science of Expertise. Along the way, he corrects our misconceptions around 10,000 hours of practice, and helps us see how we can master just about any skill at any age. He also points out how important it will be to understand high performance as we change jobs and careers with increasing frequency.
In this conversation, we talk about:
The myth of the prodigy or naturally talented performer
Choosing a goal and pursuing it rather than waiting to find a particular gift or talent
The advantages for children when parents enjoy the skill they are teaching
How gaining expertise in one area helps us gain expertise in other areas
What high performers do that is different from the rest of us
Differences in our brains as we shift from amateur to expert
The difference between what experts and novices do with information
How hard it is to get good by yourself and why nothing beats an expert teacher
Anders plans to spend more time learning about the kind of concentration involved in deliberate practice. He hopes to develop ways for us to find the time and energy to engage in the kinds of training and to develop the kinds of habits needed to perform at the highest level.
Episode Links
Improvement in Memory Span by Pauline Martine and Samuel Fernberger (1929)
William G. Chase
The Knowledge London cab drivers test
Alexander Alekhine
Mental representations
Top Gun Project
Guitar Zero by Gary Marcus
If you enjoy the podcast, please rate and review it on iTunes. For automatic delivery of new episodes, be sure to subscribe. As always, thanks for listening!

May 30, 2016 • 46min
CM 038: Dan Ariely Shares the Truth about Dishonesty
We like to think that cheating is limited to criminals and other wrongdoers. But what if it were true that the majority of people cheated most of the time?
That is exactly what has been revealed in the extensive research of Dan Ariely, Professor of Psychology and Behavioral Economics at Duke University. Dan has found that not only do most people cheat, but that it is true even of the service providers that we trust the most, such as our accountants and our doctors. Even more surprising, traditional deterrents, such as harsher punishments, do not have any effect. His work has profound implications for our work, our families and our society.
Founder and Director of the Center for Advanced Hindsight, Ariely is the author of the bestselling books, Predictably Irrational, The Upside of Irrationality, Irrationally Yours, and the book we discuss in this interview, The Honest Truth about Dishonesty: How We Lie to Everyone -- Especially Ourselves.
In this conversation, we talk about:
How dishonesty is a lot more common than we think
How most punishments do very little to eliminate dishonesty
Why conflicts of interest, like team or company loyalty, make it harder to be honest
The role creativity plays in dishonesty
Why it is so important to get a second medical opinion
The reason the slippery slope of dishonesty is so frightening
How a good cause - a charity or a loved one - can cause us to cheat even more
The important role simple rules can play in keeping us honest
Dan also shares his theory on what may actually have caused the Volkswagen emission crisis, and he talks about the topic of his most recent work - hate.
Episode Links
@danariely
danariely.com
Mensa
Enron
Gary Becker and Simple Model of Rational Crime (SMORC)
Cost-benefit analysis
Mortgage-backed security
Prada
Harpers Bazaar
Signaling
Coach
Donald Sull and Simple Rules: How to Thrive in a Complex World
The Dishonesty Project documentary
Joseph M. Papp cyclist
Volkswagen
Yael Melamede of Salty Features
Pilates
If you enjoy the podcast, please rate and review it on iTunes. For automatic delivery of new episodes, be sure to subscribe. As always, thanks for listening!

May 23, 2016 • 39min
CM 037: Steve Case on the Next Wave of Internet Innovation
Steve Case, co-founder of America Online, believes that Internet companies have grown in three successive waves. Tech entrepreneurs spent the first wave getting us on the Internet. They spent the second wave connecting us to the apps and platforms they built on top of it. Now, in the third wave, innovative partnerships and policies will help entrepreneurs rethink large parts of our daily life, such as healthcare, food, and education.
That is the argument Steve makes in his award-winning and bestselling book, The Third Wave: An Entrepreneurs Vision of the Future. Steve was the co-founder of America Online, the first Internet company to IPO, and Chair, Founder, and CEO of Revolution, a DC-based investment firm.
In this interview he talks about the challenges early tech entrepreneurs like him faced, and he paints a picture of the challenges and opportunities to come. He also talks about the power of entrepreneurship to support ongoing innovation in the kinds of sectors that impact the lives of millions of people around the world.
In this conversation, we also talk about:
How Steve got his start as a tech entrepreneur
Key differences between entrepreneurship today versus decades ago
The story behind AOL
Lessons learned from the TimeWarner acquisition
Why entrepreneurs need vision and thoughtful execution to succeed
Key factors and skills that will set Third Wave entrepreneurs apart
Possibilities for healthcare, education, and food industry disruption
The important role government will play in the Third Wave
What Steve means by the Rise of the Rest for Third Wave entrepreneurship
Why Steve gets so excited about food entrepreneurship
The power of impact investing for companies, employees, and investors
Why he chose to write a book about the future instead of the past
Steve plans to spend the next 10-15 years of his life making the ideas of the Third Wave a reality. He believes his book offers a framework and that it is up to leaders like him to support the kinds of diverse people and companies who will put that framework into action.
Episode Links
@SteveCase
The Third Wave: An Entrepreneurs Vision of the Future by Steve Case
The Third Wave: The Classic Study of Tomorrow by Alvin Toffler
Agricultural Revolution
Industrial Revolution
P&G
Pepsico
Atari
Modem
AppleLink
Apple
IBM
Sears
RadioShack
White Label product
Time Warner
Microsoft
Thomas Edison
The Creators Code by Amy Wilkinson
Khan Academy
MOOCs
Snapchat
Drones
Driverless cars
Total addressable market (TAM)
Revolution Foods
Sweetgreen
Impact investing
BlackRock
Bain & Company
If you enjoy the podcast, please rate and review it on iTunes. For automatic delivery of new episodes, be sure to subscribe. As always, thanks for listening!

May 16, 2016 • 34min
CM 036: Michael Casey on Bitcoin, Blockchain, and Our Economic Future
While bitcoin and blockchain may sound like something from science fiction, they have become powerful tools to help us rethink banking and finance. What began as a cypherpunk vision has become a viable model of currency and exchange for everyone with access to a Smartphone, from the unbanked in Afghanistan to the urban hipster in New York City.
Eager to learn more about where bitcoin and blockchain technology has come from and where it is headed, co-authors Michael J. Casey and Paul Vigna researched and wrote the bestselling book, The Age of Cryptocurrency: How Bitcoin and the Blockchain are Challenging the Global Economic Order. In this interview, Michael J. Casey, Senior Advisor to the Digital Currency Initiative at the Media Lab at MIT and former global finance columnist for The Wall Street Journal, shares what they learned and why we should care.
In this episode, we talk about:
Connections to science fiction, cryptography, and cypherpunks
The blockchain and bitcoin origin story
What it means to decentralize the banking system
The mystery of Satoshi Nakamoto
Trust and the huge role it plays in launching a new currency
How it all started when someone bought a pizza
What bitcoin and blockchain mean for us as customers and as business owners
How blockchain and bitcoin can upend industries from medicine to music
What this tech means for the poor and unbanked
How mobile tech, bitcoin, and blockchain are empowering millions
Ways Wall Street is already co-opting ledger tech for its own purposes
How this tech will govern the economy of the future
Episode Links
@mikejcasey
http://www.michaeljcasey.com/
Satoshi Nakamoto
Cypherpunk
Cryptography
Michel Foucault
Hyperinflation
Deflation
Casa de cambio
Laszlo
Ripple
Ethereum
MIT
Internet of Things
Micropayment
www.dougrushkoff.com
Oliver Luckett
The Audience
If you enjoy the podcast, please rate and review it on iTunes. For automatic delivery of new episodes, be sure to subscribe. As always, thanks for listening!