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Curious Minds at Work

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Nov 11, 2019 • 43min

CM 148: Adam Waytz on the Power of Human

What if the very tech that connects us is taking away our need to interact? Technology connects us to more people than ever before. Yet, as Adam Waytz, author of the book, The Power of Human: How Our Shared Humanity Can Help Us Create a Better World, points out, the data shows we're interacting with one another a whole lot less. We can turn to our apps for restaurant recommendations and our social media platforms for insights into our friends' lives. And we can do all this without ever having to directly communicate with anyone. Adam believes this lack of human interaction is taking its toll. He contends that, "...people are becoming less engaged with each other, which then manifests in things like income inequality, political polarization...treating people as more members of a market economy...versus members of a community." To counter these tendencies, he believes we need to bring more meaning to work. In particular, he recommends, "Getting people to think about the way their work impacts other people..." Doing so helps people "...feel like their work matters and ultimately make[s] them feel more human, even as we see automation creeping around us."  Adam is an Associate Professor of Management and Organizations and a social psychologist at Northwestern University's Kellogg School of Management.  The Host You can learn more about Curious Minds' Host and Creator, Gayle Allen, and Producer, Rob Mancabelli, by clicking here. Episode Links adamwaytz.com What Money Can't Buy: The Moral Limit of Markets by Michael J. Sandel Social Empathy: The Art of Understanding Others by Elizabeth Segal Mistakenly Seeking Solitude by Nicholas Epley and Juliana Schroeder Simple Ways to Support the Podcast If you enjoy the podcast, there are three simple ways you can support our work. First, subscribe so you'll never miss an episode. Second, tell a friend or family member. You'll always have someone to talk to about the interview. Third, rate and review the podcast wherever you subscribe. You'll be helping listeners find their next podcast. Look for Curious Minds podcast on: Spotify iTunes Tunein Stitcher Google Play Overcast
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Oct 28, 2019 • 51min

CM 147: Bina Venkataraman on How to Think Ahead

How would our decision-making change if we shifted focus from the present to the future? Instant gratification comes easily to us. But when we delay tackling long-term problems associated with things like, health, climate, or society, we cheat our future selves. Bina Venkataraman, author of the book, The Optimist's Telescope: Thinking Ahead in a Reckless Age, argues that it doesn't have to be this way. Mining related research from the fields of biology, psychology, and economics, Bina shares steps we can take to make wiser decisions. For example, she invites us to look more closely at the kinds of data we're gathering. She explains, "So often we're measuring a lot of immediate results...And that's true whether you look at our sensors that track the steps we take, small fluctuations in temperature or the stock market, or test scores for kids in school." Yet, she argues that this kind of data is "not always a great proxy of what we actually want to accomplish in the long run." Instead, she explains that it's when we telescope out that we see what's at stake. But only if we make it a habit to do so. And though it's a habit that's hard to master, Bina believes we have a choice. She shares, "we're actually not cursed to this recklessness...Is it going to be easy in every case? No. Can we do it right away? No. But the book is really a roadmap for how we do that as a society. And I think it's cause for a king of optimism, an engaged optimism." Ultimately, she exults, "we have the power to do things differently." Bina Venkataraman is the incoming editorial page editor at The Boston Globe. She worked as a journalist for The New York Times and served as senior advisor for climate change innovation in the Obama White House. The Host You can learn more about Curious Minds Host and Creator, Gayle Allen, and Producer, Rob Mancabelli, by clicking here. Episode Links @binajv Mental time travel Hal Hershfield Thomas Suddendorf Farsighted: How We Make the Decisions that Matter the Most by Steven Johnson Virtual Human Interaction Lab at Stanford University Aging booth app Elke Weber Dear Tomorrow with Jill Kubit and Trisha Shrum Vijay Mahajan Walter Mischel Implementation intention or if-then and Peter Gollwitzer Ronnie Bardah Eagle Capital Management Pre-mortem Social discount rate Simple Ways to Support the Podcast If you enjoy the podcast, there are three simple things you can do to support our work: (1) subscribe so you'll never miss an episode; (2) tell a friend or family member - you'll always have someone to talk to about the interview; and rate and review the podcast on iTunes or wherever you subscribe - you'll be helping listeners find their next podcast. Look for Curious Minds on: Spotify iTunes Tunein Stitcher Google Play Overcast
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Oct 14, 2019 • 57min

CM 146: Lindsey Pollak on the Multigenerational Workplace

How does work change when we have five generations in the workplace at once? For the first time in history, there are five different generations working alongside one another in the workplace. In some organizations, that makes for a potential 60-year age difference among employees and, for that reason alone, it makes sense that there might be generational divides and misunderstandings. Lindsey Pollak, author of the book, The Remix: How to Lead and Succeed in the Multigenerational Workplace, is quick to point out that being born to a particular generation doesn't necessarily mean we'll feel the way we're depicted. In fact, she argues, "It doesn't guarantee that you will behave that way or that will be your personal preference." Yet she argues that the likelihood is high they'll hold similar perspectives because of the era in which they entered the workforce: "[there] will be common understandings." Lindsey challenges us to rethink millennial stereotypes and reflexive views of older workers. For example, she talks about how leaders can reframe knee-jerk reactions to millennials' career aspirations, in order to respond more effectively. They can ask, "What are you eager for? Maybe it's leadership skills which I can help you get elsewhere without the next job. Maybe it's more learning and I can help you engage in training and development." Lindsey has served as an official ambassador for LinkedIn, a Millennial workplace expert for The Hartford, and as chair of Cosmopolitan's Millennial Advisory Board. Lindsey is also author of the books, Getting from College to Career: Your Essential Guide to Succeeding in the Real World and Becoming the Boss: New Rules for the Next Generation of Leaders. The Host Head here to learn more about Curious Minds Host and Creator, Gayle Allen, and Producer, Rob Mancabelli. Episode Links @lindseypollak Wisdom at Work: The Making of a Modern Elder by Chip Conley The 100-Year Life by Lynda Gratton and Andrew Scott Neil Howe and William Strauss -- Generational Theory Lindsey Pollak TEDx Talk: It's about Time We Stop Shaming Millennials Project Oxygen: re:Work User Manuals and Workplace Teams and How to Create a Personal User Manual Simple Ways to Support the Podcast If you enjoy the podcast, there are three simple ways you can support our work. First, subscribe. You'll never miss an episode. Second, tell a friend or family member. You'll always have someone to talk to about the interview. Third, rate and review the podcast wherever you listen. You'll be helping listeners find their next podcast. Look for Curious Minds on: Spotify iTunes Tunein Stitcher Overcast Google Play
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Sep 30, 2019 • 38min

CM 145: Susan Schneider on the Future of Your Mind

What does artificial intelligence mean for the future of machine consciousness and the human mind? Every week, artificial intelligence is playing a bigger role in the products that we use. Think of Siri, Alexa, Netflix and Spotify. But are we seriously considering what the future holds when it comes to the role AI will play in our lives? Susan Schneider, author of the book, Artificial You: AI and the Future of Your Mind, asks the questions that companies often don’t. Among those discussed in this interview are: Could AIs become conscious? and, What does it really mean for humans to merge with AIs using brain implants or other devices? In this interview, she shares her concerns: “If you enhance your brain in radical ways would you still be you, or would you basically be changing yourself in such incredibly radical ways that you are no longer the same person you were before?” Susan believes we should be asking these kinds of questions now, before these technologies become mainstream. She argues that if we don’t, important aspects of human life may be decided by people who design first and ask questions later. She says, “Think of Anthony Hopkins’ character in Westworld. In a way he’s a consciousness engineer. He made decisions, together with other characters, to create or not create sentient beings.” Susan Schneider is a philosopher and cognitive scientist. Currently, she’s the NASA Chair at the Library of Congress and the Director of the AI, Mind and Society Group at the University of Connecticut. Her work has been featured in the New York Times, The Financial Times, Scientific American, and Smithsonian. Her books include The Language of Thought, The Blackwell Companion to Consciousness, and Science Fiction and Philosophy. The Host Head here to learn more about Curious Minds Host and Creator, Gayle Allen, and Producer, Rob Mancabelli. Episode Links @DrSueSchneider Singularity Transhumanism Ray Kurzweil Philosophical zombie John Searle Chinese Room thought experiment NASA, Astrobiology and Paul Davies, Seth Shostak, and Steven Dick A Human's Guide to Machine Intelligence by Karthik Hosanagar Superintelligence by Nick Bostrom Derek Parfit The Postbiological Universe by Dr. Steven Dick, NASA The Mind is the Software of the Brain by Ned Block Merging with AI Would Be Suicide for the Human Mind by Susan Schneider, FT Simple Ways to Support the Podcast If you enjoy the podcast, there are three simple ways you can support our work. First, subscribe. You'll never miss an episode. Second, tell a friend or family member. You'll always have someone to talk to about the interview. Third, rate and review the podcast wherever you listen. You'll be helping listeners find their next podcast. Look for Curious Minds on: Spotify iTunes Tunein Stitcher Overcast Google Play
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Sep 16, 2019 • 42min

CM 144: Sari Wilde On The Connector Manager

Is there a certain type of leader whose management approach gets more from their teams? Gartner, a research and advisory firm, recently conducted a study of thousands of managers and employees. They wanted to find out if there were certain types of management practices that had the greatest impact on employee growth and development. In this interview, Sari Wilde, co-author of the book, The Connector Manager: Why Some Leaders Built Exceptional Talent – and Others Don’t, shares their findings. Sari explains that what the researchers learned surprised them: not only did one management type have an outsize impact, but it was also a type they never would have predicted. They named it the Connector Manager. According to Sari, this type of leader not only provides targeted feedback and coaching, but also readily “connects employees to others, either within the team, or across the organization, who might be better suited to provide the right kind of coaching and development.” Sari also shares key characteristics of Connector Managers, as well as some of the tools they use in their work. For example, she describes one tool managers can use to assess employee motivation. It’s one Sari found so insightful that she used it with her team. Today, it frames how they do their work: “[The team’s] top five motivators were things like growth, achievement, transparency, inclusion, so that has changed the way that I communicate, the way I run my team meetings.” Sari is a Managing Vice President at Gartner where she leads global teams focused on creating research and products to improve outcomes. She’s been studying organizations for more than 15 years, advising executives at hundreds of Fortune 500 companies on their leadership and talent management practices. The Host You can learn more about Curious Minds Host and Creator, Gayle Allen, and Producer, Rob Mancabelli, by visiting @CuriousGayle and www.gayleallen.net. Episode Links The Fearless Organization by Amy Edmondson Sari Levine Wilde Simple Ways to Support the Podcast If you enjoy the podcast, there are three simple ways you can support our work. First, subscribe so you’ll never miss an episode. Second, tell a friend or family member. You’ll always have someone to talk to about the interview. Third, rate and review the podcast wherever you subscribe. You’ll be helping listeners find their next podcast. Look for Curious Minds on: Spotify iTunes Tunein Stitcher Google Play Overcast
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Sep 9, 2019 • 56min

CM 143: Paul Tough on How College Makes or Breaks Us

Does college have a greater impact on the lives we lead than we ever imagined? Is college still a tool for upward mobility or is the system engineered to advance the wealthy? Paul Tough, author of the book, The Years that Matter Most: How College Makes or Breaks Us, answers this question and more. For example, he explains differences in how many rich and poor students choose their colleges and how those choices impact lifetime earnings. He also discusses how financial aid really works: “College wants us to think that financial aid is this very linear process where colleges decide who they want to admit, and then they give them the aid that they need and it’s a very straightforward process….But that’s not true.” Though he discusses how the system of higher education is broken, he also offers insights on how to fix it. He explains that a hundred years ago, the U.S. government saw how technological advances made it necessary for young people to have a high school education to compete for jobs. They tackled that problem by creating a system of free, public high schools. Paul sees parallels today: “Clearly a high school degree is not enough to compete in the current labor marketplace….Kids need more education. But we have not … pulled together to say well we’re going to solve that problem. Instead we’re saying to these young people, you’re on your own.” Paul is a contributing writer to New York Times Magazine where he’s written extensively about parenting, education, poverty, and politics. His writing has also appeared in the New Yorker, the Atlantic, Esquire, and on the op-ed page of the New York Times. Paul’s previous books include: Helping Children Succeed: What Works and Why, and How Children Succeed: Grit, Curiosity, and the Hidden Power of Character. The Host You can learn more about Curious Minds Host and Creator, Gayle Allen, and Producer, Rob Mancabelli, by visiting @CuriousGayle and www.gayleallen.net. Episode Links @paultough Raj Chetty and article about him: The Economist Who Would Fix the American Dream Caroline Hoxby and articles on her work: The College Board Tried a Simple, Cheap, Research-Backed Way to Push Low-Income Kids into Better Colleges. It Didn’t Work and The Nudges That Didn’t Work Anthony A. Jack and his book: The Privileged Poor: How Elite Colleges are Failing Disadvantaged Students Invisible Women: Data Bias in a World Designed for Men by Caroline Criado Perez David Laude and his interventions to support college students at the University of Texas The High School Movement in the U.S. Simple Ways to Support the Podcast If you enjoy the podcast, there are three simple ways you can support our work. First, subscribe so you’ll never miss an episode. Second, tell a friend or family member. You’ll always have someone to talk to about the interview. Third, rate and review the podcast wherever you subscribe. You’ll be helping listeners find their next podcast. Look for the Curious Minds podcast on: Spotify iTunes Tunein Stitcher Google Play Overcast
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Aug 19, 2019 • 40min

CM 142: Steve Magness on Finding Your Passion

What if advice we get to “follow your passion” is more complicated that it seems? Steve Magness is co-author with Brad Stulberg of the book, The Passion Paradox: A Guide to Going All In, Finding Success, and Discovering the Benefits of an Unbalanced Life. Steve coaches some of the world’s top distance runners and has propelled numerous athletes to Olympic trials, world championship teams, and the Olympics. He has been a featured expert in Runner’s World and the New York Times. When faced with the choice of what to do with our lives, we’re often told, “follow your passion.” Steve believes this advice can be overwhelming, incomplete, and, ultimately, defeating. That’s why he and Brad decided to study the topic. They wanted to demystify it. Along the way, they learned that passion not only fuels big accomplishments, but it can also be problematic. They share that, “passion and addiction are close cousins.” In this interview, Steve shares ways to develop our passion and insights on how failure can play a role in our search. He also gives tips on how to sustain our passion for the long haul by doing things like focusing on what we can control, rather than what our competitors are doing. He contends, “We can’t control what other people do and where that bar is. But what we can control is making the comparison point a previous version of yourself.” The Host You can learn more about Curious Minds Host and Creator, Gayle Allen, and Producer, Rob Mancabelli, by visiting @CuriousGayle and www.gayleallen.net Episode Links @stevemagness and https://www.scienceofrunning.com/ @BStulberg and https://www.bradstulberg.com/ Range: Why Generalists Triumph in a Specialized World by David Epstein Instead of “Finding Your Passion,” Try Developing It, Stanford Scholars Say Les Passions de l’Ame: On Obsessive and Harmonious Passion Shalane Flanagan Obey the 24-Hour Rule Simple Ways to Support the Podcast If you enjoy the podcast, there are three simple ways you can support our work. First, subscribe so you’ll never miss an episode. Second, tell a friend or family member. You’ll always have someone to talk to about the interview. Third, rate and review the podcast wherever you subscribe. You’ll be helping listeners find their next podcast. Look for Curious Minds on: Spotify iTunes Tunein Stitcher Google Play Overcast
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Aug 5, 2019 • 55min

CM 141: David Robson on the Intelligence Trap

What if our IQ scores reveal far less about intelligence and reasoning than we think? We often assume that people with high IQ scores are more intelligent. We may even believe they’re able to think more critically and make wiser decisions. But is that true? In this interview, David Robson, author of the book, The Intelligence Trap: Why Smart People Make Dumb Mistakes, reveals that people with high IQ scores can actually be more prone to mental mistakes and that they don’t necessarily make wise decisions. He compares their intelligence to a car with a fast engine and tremendous power that, without “…a GPS, and good steering and reliable brakes…could actually be quite dangerous. It can drive you in the wrong direction. It can drive you off a cliff. It could just drive you around in circles.” David explains the origins and limitations of IQ testing, particularly how it overlooks other forms of intelligence, like creative, practical, and cultural intelligence. He also shares the evolutionary dynamics that explain poor decision making, as well as the advantages of measuring people’s ability to engage in wise reasoning: “The wise reasoning scores were actually very good at predicting how happy [people] were, how likely they were to suffer from depression, whether they were satisfied with the people around them – you know all of these really important things in their life.” David is an award-winning science journalist who specializes in psychology, neuroscience, and medicine. He was a features editor at New Scientist and is currently a senior journalist at BBC Future. His writing has also appeared in The Guardian, The Sydney Morning Herald, and The Atlantic. The Host You can learn more about Curious Minds Host and Creator, Gayle Allen, and Producer, Rob Mancabelli, by visiting @CuriousGayle and www.gayleallen.net. Episode Links @d_a_robson davidrobson.me Kary Mullis Lewis Terman Flynn effect Robert Sternberg Cultural Intelligence and Soon Ang Keith Stanovich and dysrationalia Daniel Kahneman Dan Kahan Curse of knowledge Farsighted by Steven Johnson Igor Grossmann and wise reasoning Philip E.Tetlock and superforecasting Silvia Mamede Adam Galinsky Richard Feynman Simple Ways to Support the Podcast If you enjoy the podcast, there are three simple ways you can support our work. First, subscribe so you’ll never miss an episode. Second, tell a friend or family member. You’ll always have someone to talk to about the interview. Third, rate and review the podcast wherever you subscribe. You’ll be helping listeners find their next podcast. Look for Curious Minds on: Spotify iTunes Tunein Stitcher Google Play Overcast
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Jul 30, 2019 • 40min

CM 140: Elizabeth Segal on Why We Need Social Empathy

How is our lack of social empathy affecting millions of people in surprising, unexpected ways? To maintain and deepen our relationships with other individuals, we need empathy. To craft policies that effectively serve entire groups, we need what Elizabeth Segal, author of the book, Social Empathy: The Art of Understanding Others, refers to as social empathy. Yet for most of us, social empathy is a blind spot, one with often devastating consequences when it comes to public policies in areas like, education, healthcare, and politics. For example, Elizabeth points to Hurricane Katrina as an example of how a lack of social empathy delayed fixing the collapsed levees: “The public policies were never put in place because the people who had the power to make those policies didn’t live in those neighborhoods, particularly the poorest neighborhoods.” To counter this blind spot, Elizabeth explains that we need to understand what social empathy is and how it operates. In this interview, she shares how our biology and experiences influence and shape this capacity, along with what we can do to cultivate it. For example, she describes a teaching experience that sparked social empathy in her students: “They started to learn in a small way that life is different when you’re poor than when you’re not.” Elizabeth is Professor of Social Work at Arizona State University. She’s also author of the book, Social Welfare Policy and Social Programs: A Values Perspective, and co-author of Assessing Empathy. The Team You can learn more about Curious Minds Host and Creator, Gayle Allen, and Producer, Rob Mancabelli, by visiting @CuriousGayle and www.gayleallen.net. Episode Links Outgroup Bias The Power of Human by Adam Waytz The War for Kindness by Jamil Zaki How Toyota Turns Workers into Problem Solvers by Sarah Jane Johnston Social Empathy Center Support the Podcast If you enjoy the podcast, there are three simple ways you can support our work. First, subscribe so you’ll never miss an episode. Second, tell a friend or family member. You’ll always have someone to talk to about the interview. Third, rate and review the podcast wherever you subscribe. You’ll be helping listeners find their next podcast. Look for the Curious Minds Podcast on: Spotify iTunes Tunein Stitcher Google Play Overcast
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Jul 8, 2019 • 51min

CM 139: Kat Holmes on the Power of Inclusive Design

What if you design a product or service that prevents certain people from using it? These kinds of mismatches are everywhere: a computer mouse that works only for the right-handed; credit-card-only payment systems that exclude those without credit; and even game controllers for gamers who can’t use their hands. Inclusive design advocate, Kat Holmes, explains, “The design of the controller is an indicator of who gaming is for and who it is not for…to think that one little piece of plastic shaped in a particular way is a gateway requirement to who can and can’t participate…starts to become a really absurd idea.” When this kind of exclusionary design scales, it can shape entire industries and markets. And for many designers, these outcomes are unintended. That's why Kat Holmes, UX designer and author of the book Mismatch: How Inclusion Shapes Design, is a champion of inclusive design. In fact, she's developed a framework for design teams, so that more people can participate. Kat argues that inclusive design should be a priority, not an afterthought. In addition to all the ways it helps people, it’s often been a smart business decision. To that end, Kat shares all the ways design teams can make this an ongoing part of the creative process: “…whether it’s the team…the work environment, the tools…the assumptions, all of these things are…opportunities for either balancing towards exclusion or towards inclusion.” Kat served as Principal Director of Inclusive Design at Microsoft and in 2017 was named one of Fast Company’s Most Creative People in Business. Today she serves as Director of User Experience Design at Google. The Host You can learn more about Curious Minds Host and Creator, Gayle Allen, and Producer, Rob Mancabelli, by visiting @CuriousGayle and www.gayleallen.net. Episode Links @katholmes The Laws of Simplicity by John Maeda World Health Organization on disabilities John Porter, UX Designer at Microsoft Susan Goltsman and the Emergence of Inclusive Design A Brief History of Closed Captioning (it all started with Julia Child) Pellogrino Turri and The Technology of Compassion Vint Cerf Simple Ways to Support the Podcast If you enjoy the podcast, there are three simple ways you can support our work. First, subscribe so you’ll never miss an episode. Second, tell a friend or family member. You’ll always have someone to talk to about the interview. Third, rate and review the podcast wherever you subscribe. You’ll be helping listeners find their next podcast. Look for the Curious Minds podcast on: Spotify iTunes Tunein Stitcher Google Play Overcast

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