Curious Minds at Work

Something happens at work – good or bad – and it brings on strong emotions. Instead of taking a moment to calm down, we’ve got to quickly shift gears and head into another meeting. We know we’ve got to manage our feelings, but the question is, how do we do that? Ethan Kross is an experimental psychologist, neuroscientist, and writer who specializes in emotion regulation. He is a professor of psychology and management at the University of Michigan and Director of the Emotion and Self Control Laboratory there. In his latest book, Shift: Managing Your Emotions – So They Don’t Manage You, he shares simple, concrete ways to do this. Episode Links You Don’t Always Have to Process Your Emotions Are You Overreacting? The Expert Guide to Taking Control of Your Emotions Interview with Michael Norton on The Ritual Effect The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

Dacher Keltner, a Professor of Psychology at UC Berkeley, shares insights on the transformative power of awe. He discusses how moments of wonder, from nature to acts of kindness, can enhance our well-being and foster connection. Keltner emphasizes the importance of cultivating awe in daily life, especially in combating anxiety and promoting community. The impact of shared experiences on emotional health, particularly during times of grief and social isolation, reveals how awe can be a remedy for loneliness and societal challenges.

Olga Khazan, author of 'Me, But Better,' dives into the fascinating world of personality change. She explores how our personalities shape our lives and choices while challenging the belief that we can't change. From the dynamic nature of personality to navigating discomfort in group activities, she emphasizes embracing extroversion and the role of empathy in relationships. Khazan offers practical advice for personal growth, illustrating how intentional changes can enhance our experiences, especially in new roles like parenting.

In those moments when we want to disagree, why do we often stay silent? At those times when we want to opt out, why do we often just go along? A key reason is that it’s hard to defy. It’s hard to question the way something’s always been done. To challenge comments, behaviors, and systems. Yet it’s in those moments of defiance that we flex our values and craft an identity. That’s why I wanted to talk to Sunita Sah, organizational psychologist at Cornell University and author of the book, Defy: The Power of No in a World that Demands Yes. Her research reveals the importance of defiance and the skills we need to do it well. In her book – and in this conversation – she shares ways we can practice it and support others doing the same. Related Links Interview with Vanessa Patrick, author of The Power of Saying No Speak up at Thanksgiving. Your Health Demands It. America Thinks It’s a Country of Free Thinkers. But We’re Actually Compliant The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

Making changes in our own lives is hard enough. It’s even more challenging when we need to lead our teams or organizations to do it. That’s why I invited Dan Heath back to the podcast. Dan is the #1 New York Times bestselling author of Made to Stick, Switch, and The Power of Moments. This time he’s here to talk about his latest book, Reset: How to Change What’s Not Working. Dan shares powerful stories of leaders who’ve helped their teams and organizations make high-impact changes. He discusses the tools they used and leverage points they prioritized. This book takes change management to a whole other level.   Related Links What’s the Goal of the Goal? Dan Heath on Innovative Problem Solving (interview) Dan Heath on Creating Moments that Matter (interview) The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

Most of us dislike networking. At its best, it’s exhausting. At its worst, it can feel inauthentic, even manipulative. But what if it didn’t have to be that way? What if, instead, we could focus on helping others in ways that, in the long run, benefit us, as well? Rosalind Chow is an associate professor of organizational behavior and theory at Carnegie Mellon University. She’s learned that when we use our status to sponsor others, we gain status and sponsorship for ourselves. Her findings can fundamentally change how we think – and feel - about networking. In this conversation, I talk to Rosalind about her book, The Doors You Can Open: A New Way to Network, Build Trust, and Use Your Influence to Create a More Inclusive Workplace. It’s an inspiring playbook for helping others – and ourselves. Related Links ‘Sponsorship’ – Not Mentorship – Will Help You Land a Job Out of College Interview with Alison Fragale The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

Dan Dworkis, an emergency room physician and professor of emergency medicine, shares his expertise on leadership during high-pressure situations. He discusses the essential mindset required to navigate emergencies, distinguishing between 'crisis natives' and 'crisis tourists.' Dworkis emphasizes the Stoic philosophy of embracing fate and personal stories to foster team resilience. He also explores strategies like pre-mortems for anticipating challenges and the importance of curiosity in team dynamics. Ultimately, he highlights accepting imperfection as a means to facilitate progress.

As you move up in leadership roles, you gain more power. Initially, you may take it in stride, thinking it’s something you earned and something you’d never let get in the way of being the manager you want to be. But as the pressure to perform grows, the gap in power between you and your team creates blind spots that can erode these relationships. Former Microsoft executive and Fortune 500 coach, Sabina Nawaz, experienced these challenges in her own career and, today, she coaches executives working through them. It’s why she wrote the book, You’re the Boss: Become the Manager You Want to Be (and Others Need). And in this conversation, she shares tools to help leaders manage their blind spots. Related Links To Make a Habit, Try Micro Habits How to Build a Relationship between Your Employee and Your Boss Interview with Mithu Storoni on Working Smarter The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

Managing up is crucial for your success. It’s about knowing your career goals and aligning them with your manager’s needs and priorities. Yet it’s a skill we’re rarely taught and one we rarely see done well.   For Melody Wilding, this gap in how to manage her career became clear when it caused her to lose her job. It’s what made her want to write her latest book, Managing Up: How to Get What You Need from the People in Charge. In this conversation we talk about how to get aligned with your manager on what’s most important to them in ways that also help you, how to engage in effective networking, and how to promote yourself in the workplace. Related Links Why Managing Up is the Most Critical Career Skill in 2025 4 Signs You’re too Emotionally Invested in Your Work (and How to Fix It) Skip-Level Meeting Success: How to Connect with Your Boss’s Boss The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

In this insightful discussion, Charles Feltman, a leadership coach and author of "The Thin Book of Trust," unpacks trust as a complex, four-dimensional construct rather than a simple yes or no. He highlights how vulnerability intertwines with trust and outlines a framework of care, sincerity, reliability, and competence essential for fostering team dynamics. Feltman also dives into the neuroscience behind trust, emphasizing the importance of self-trust and effective communication in building strong workplace relationships.