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The Customer Success Pro Podcast

Anika Zubair
This is The Customer Success Pro Podcast, hosted by Anika Zubair. Customer Success is not a destination, but a a journey. Join me on this crazy CS journey as I chat to leaders, strategists and experts in customer success about their experiences and definitions of customer success and share with your their best practices on how to build and scale world class CS organization. Each interview will unlock tips, tricks and best practices to help scale your customer success career and company. I will dive into important and relevant topics to help spread knowledge about customer success in order to help companies put the customer at the center of their business. Because at the end of the day when customer are successful, so is the company.Learn more at: thecustomersuccesspro.com

Top mentioned books

Here are the most frequently recommended books on The Customer Success Pro Podcast:
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#1 Mentioned in 1 episodes

Influence and Persuasion

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Robert Cialdini
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#2 Mentioned in 1 episodes

The Strategic Customer Success Manager

A Blueprint for Elevating Your Impact and Escalating Your Career
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Chad Horenfeldt
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