IBS Intelligence Podcasts

Brian McKenney, Chief Innovation Officer, HSBC; Angus Ross, Chief Growth & Revenue Officer BaaS, FinastraResearch canvassing the opinions of 1,600 senior industry executives reveals the true extent of the appetite for BaaS (Banking as a Service), with almost 85% of respondents already implementing or planning to implement BaaS over the next 12-18 months. More than 80% of regulated financial services providers expect the overall BaaS market to grow. BaaS is said to represent a $7 trillion opportunity. Robin Amlôt of IBS Intelligence speaks to Brian McKenney, Chief Innovation Officer, HSBC (pictured) and Angus Ross, Chief Growth & Revenue Officer, BaaS, Finastra. And you can read more about Finastra’s analysis of the BaaS opportunity in Banking as a Service Outlook 2022 | Paving the way for Embedded finance.

Pete Cherecwich, President of Asset Servicing, Northern TrustFounded over 130 years ago, a global financial institution with $16 trillion in assets under custody and more than 20,000 employees, Northern Trust has quickly incorporated digital innovation in its strategy to speed up internal processes and enhance the client experience. Gaia Lamperti, Reporter at IBSi, sat down with Pete Cherecwich, President of Asset Servicing at Northern Trust, to comment on this and what it will take for the entire ecosystem to pick up the pace. 

Josh Rogers, Founder & CEO, MinterestSince highs in November 2021 Bitcoin, the poster child for digital assets, has more than halved in value, exacerbated by the slump in crypto value in the wake of the crash of Terra. So, has the froth and speculation been driven out of digital assets – were they just a balloon looking for a pin? Robin Amlôt of IBS Intelligence speaks to Josh Rogers, Founder and Chief Executive of DeFi protocol Minterest.

George Ioannou, Managing Partner, Foolproof – a Zensar companySurvey after survey shows consumers don’t know where to turn for financial advice and in many cases are relying on friends and family rather than take expert opinion. George Ioannou, Managing Partner of Foolproof discusses with Robin Amlôt of IBS Intelligence the importance of IFAs embracing digital and explores why IFAs should pay attention to the needs they may currently be failing to meet.

Carrie Goodman, Director of Financial Institution Management, Compliance SystemsConsumerisation is permeating every aspect of digital banking, including compliance. However, compliance, the last step in the consumer journey, is often overlooked. That means no matter how slick the rest of the customer journey has been, it will all be forgotten by those irritated by a clunky compliance journey just as they reach the end of whatever process, account opening, loan, card application, etc., that they have just undertaken. Robin Amlôt of IBS Intelligence talks compliance consumerisation with Carrie Goodman, Director of Financial Institution Management at Compliance Systems. 

Earl Melivo, Director of Country & Business Development, Philippines, WorldRemitDigital remittance transactions are expected to exceed 50% of global international money transfers by 2032. Despite, or perhaps even because of the pandemic, the volume and values of digital remittances have grown steadily in recent years with many countries shifting to a digital first approach. Robin Amlôt of IBS Intelligence discusses developments with Earl Melivo, Director of Country & Business Development, Philippines for WorldRemit.

Nelson Wootton (pictured), Co-founder & CEO; Steve Round, Co-founder, SaaScada Financial institutions should be taking a more customer centric approach, owning the relationship with consumers with products designed to fit around their customers lives. How to do this? The answer may be with a core banking system that creates a technology ecosystem of best-in-class solutions. Robin Amlôt of IBS Intelligence speaks to Nelson Wootton (pictured), Co-founder and CEO of SaaScada, and Steve Round, fellow Co-founder.

Sune Engsig, Chief Evangelist, LeapworkUsing a no-code automation platform makes it easier for financial institutions to automate repetitive processes allowing for faster adoption and scaling. Such a platform holds out the prospect of reduced development costs and the use of fewer specialist resources than traditional test automation. It could also mean speedier product development. Robin Amlôt of IBS Intelligence discusses the potential with Sune Engsig, Chief Evangelist at Leapwork.

Amon Ghaiumy, Co-Founder and CEO, OphelosWith the ever-rising cost of living and fuel poverty reaching many for the first time in their lives, debt is going to be an unwelcome reality for struggling households. Opehlos is a debt resolution company that works on bringing a more humane and fair approach to debt collection processes with the use AI technology. The firm’s CEO and Founder, Amon Ghaiumy, explained how to IBSi’s Reporter Gaia Lamperti. 

Nanda Kumar, President & CEO, SunTec Business SolutionsBanks have a wealth of data but often have technology gaps hindering their ability to use that data in the most effective way. Pressure for change is coming from customers and their desire for more personalised solutions and, also, by the need for banks to streamline internal processes and digitise operations. Nanda Kumar, President and CEO of SunTec Business Solutions discusses trends in banking technology with Robin Amlôt of IBS Intelligence