

IBS Intelligence Podcasts
IBS Intelligence Podcasts | A Cedar Consulting Unit
IBSi podcasts for insights and discussions from the world of FinTech and Banking. Listen in to what’s trending in the ever-evolving financial industry.
Episodes
Mentioned books

Jul 10, 2023 • 10min
Ep610: Solving the problem of interoperability for Africa’s mobile money crossborder payments
Nika Naghavi, Group Head of Growth, MFS AfricaMobile money is popular in Africa – the number of mobile money accounts rose to 1.6 billion in 2022. but the missing piece of the puzzle used to be the lack of interoperability – payments could be made within national borders but not on a crossborder basis. MFS Africa is the continent’s largest digital payments network. The firm is working to make payments borderless for individuals, SMEs and larger enterprises. Robin Amlôt of IBS Intelligence spoke to Nika Naghavi, Group Head of Growth, MFS Africa, at Money 20/20.

Jul 10, 2023 • 10min
Ep609: Do you need help finding, recruiting and retaining FinTech talent?
Bram Vreugdenhil, Co-Founder and Managing Director of PaymentGenes; Neill Butcher, Founder & Growth Consultant, Chief Commercial Officer at The Conexus GroupPaymentGenes and The Conexus Group are merging their recruitment businesses. PaymentGenes Recruitment and Headcount will combine under the PaymentGenes Recruitment brand. Fintech may be all about technology, but it is still a people business, dependent on the successful recruitment and retention of the right talent. It is time to shift from downsizing to ‘right-sizing’. Robin Amlôt of IBS Intelligence spoke to Bram Vreugdenhil of PaymentGenes (pictured), and Neill Butcher of The Conexus Group at Money 20/20.

Jul 6, 2023 • 16min
Ep608: Going digital doesn’t bring customers into investing, understanding their behaviour does
Jurgen Vandenbroucke, Managing Director, everyoneINVESTED Digitisation is not a goal in itself, but a means to reach potential investors. Digitising the sales process won’t magically bring more customers into a bank’s investment solutions – investment is an emotional process, and you need to engage properly with consumers in order to help turn their savings into investments. In other words, acknowledge their fear of losing money, address it properly and boost customer loyalty.

Jul 5, 2023 • 12min
Ep606: What do banking customers need to know about open banking?
Tasha Chouhan, UK & Ireland Banking Director, TinkThe answer may surprise you! Tink, now owned by Visa, claims to be Europe’s most robust open banking platform but the fact is, the key story in open banking is about the services on offer and the customer experience, not about the brand offering. Robin Amlôt of IBS Intelligence speaks to Tasha Chouhan, UK & Ireland Banking Director of Tink at Money 20/20.

Jul 5, 2023 • 11min
Ep607: The next steps in decarbonising digital assets
Kirsteen Harrison, Environmental Adviser, ZumoZumo believes the digital asset sector has an opportunity to lead in the transition to renewable electricity. FinTechs, banks and payment providers looking to engage with the digital asset space now have an opportunity to do so that still fits in with their net zero commitments. Robin Amlôt of IBS Intelligence speaks to Zumo’s Environmental Adviser Kirsteen Harrison at Money 20/20.

Jul 3, 2023 • 9min
Ep605: Zopa on a mission to be the best… and looking to acquire?
Merve Ferrero, Chief Strategy Officer, ZopaZopa has come a long way in the 17 years it has been in business. It has a very clear aspiration to be Britain’s best bank, and it also has a hungry look in its eye, having already digested Buy Now Pay Later firm DivideBuy in February. Merve Ferrero, Zopa’s Chief Strategy Officer oversees some of Zopa’s most important products and services such as deposits and partnerships, as well as overall strategy and operational resilience. She speaks to Robin Amlôt of IBS Intelligence at Money 20/20.

Jun 29, 2023 • 12min
Ep603: Making payments work properly in a safe and secure environment
Charles McManus, Group CEO and Executive Director, Clear.BankClearBank is one of only 5% of new banks around the world that have reached profitability – in 2020 it nearly tripled income to £58 million. The bank was founded with the aim of making payments faster, safer, more reliable and accessible to all. ClearBank offers its client institutions secure accounts, clear payments in real time and allows them to enhance their banking propositions to their customers. ClearBank Group CEO Charles McManus speaks to Robin Amlôt of IBS Intelligence.

Jun 29, 2023 • 13min
Ep604: The importance of transparent pricing and building a partnership in payment services
Monika Liikamaa & Denise Johansson, Co-Founders & Co-CEOs, EnfuceMeeting the rush by non-financial companies and public sector bodies to find FinTechs who can deliver the seamless multichannel payment services their end users are demanding, card issuing and card processing company Enfuce is making a name for itself. The company has already signed multiple high-profile and strategic partnerships in the last year alone. Monika Liikamaa and Denise Johansson (pictured l-r) of Enfuce speak to Robin Amlôt of IBS Intelligence at Money 2020

Jun 27, 2023 • 12min
Ep601: Enabling UK FinTechs with scalable Banking-as-a-Service infrastructure
Miroslava Betinova, Head of FinTech, GriffinGriffin is the UK’s first full-stack API-first, BaaS platform, offering Banking as a Service, compliance procedures to allow companies to meet regulatory obligations, and direct banking solutions for FinTechs – including access to operational accounts, overdrafts, and structured lending products. Miroslava Betinova, Head of FinTech at Griffin, speaks to Robin Amlôt of IBS Intelligence at Money 2020.

Jun 27, 2023 • 9min
Ep602: Developing an SME ecosystem and making establishing a business easier
Yanki Onen, Chief Executive Officer, wamowamo, founded in 2021, claims to be committed to putting the human touch back into SME banking. CEO and founder Yanki Onen established the business as a reaction to his own frustration at the hurdles SMEs have to jump over to get banking services and credit. He speaks to Robin Amlôt of IBS Intelligence at Money 2020 about giving customers what they want.