IBS Intelligence Podcasts

Ben Goldin Founder & Chief Executive Officer, PlumeryHow have established financial institutions and challenger banks adapted to changing customer expectations and composable banking? Digital banking solutions can be built quickly but fast doesn’t necessarily mean attractive to customers. We are now entering the third generation of digital banking, moving from basic banking functionality to more sophisticated digital experiences and on to hyper-personalised, AI-driven, and contextually aware banking services. Robin Amlôt of IBS Intelligence speaks to FinTech veteran Ben Goldin, Founder and CEO of digital banking platform Plumery.

Thomas Warsop, President & CEO, ACI WorldwideThe new EU Instant Payments Regulation came into force in April 2024 and apply in two phases. PSPs will have 9 months to comply for receiving instant payments, and 18 months for sending them. ACI Worldwide’s 2024 Prime Time for Real-Time report, says by 2028, instant payments are forecast to account for 13% of all electronic payments in Europe, up from 8% in 2023. But Europe is lagging behind other regions – what’s the story and what are the challenges facing instant payment adoption around the world? Thomas Warsop, President and Chief Executive of ACI Worldwide speaks to Robin Amlôt of IBS Intelligence. 

Connor Heaton, Director AI, Strategic Resource ManagementArtificial intelligence is one of the most compelling tools that banks can implement but it is just that – a tool, addressing questions that begin with ‘how’ – it also comes with inherent risks that could leave financial institutions and their customers vulnerable. However, AI is in your organisation now – whether you are aware of it or not – and this is the time to begin setting policy development strategically to ensure compliance, reduce risk and increase efficiency. A long-term AI strategy will assist in the successful implementation of next-gen automation and tools. Connor Heaton, Director AI at Strategic Resource Management, speaks to Robin Amlôt of IBS Intelligence. 

Mathias Faure, Chief Technology Officer of audaxTune in for an enlightening discussion to uncover how audax is revolutionizing traditional banking infrastructure. Gloria Mathias of IBS Intelligence speaks with Chief Technology Officer, Mathias Faure on the adaptation of Open Banking by traditional banks and financial institutions in an era of growing digital maturity. 

Ritesh Varma, VP Business Solutions Consulting, Newgen SoftwareInsurance as a sector has been a latecomer to the tech party. Banks have been embracing FinTech solutions but only recently have insurers come to realise the potential benefits of InsurTech to improve the quality of their products and policies. The reason why should be obvious to all, it is simply a matter of customer-centricity – improve the end customer experience and you improve customer retention and customer acquisition. Robin Amlôt of IBS Intelligence talks insurance ecosystems with Ritesh Varma, Vice President Business Solutions Consulting for Newgen Software.

John Santhosh, Chief Executive Officer, GIEOM Business SolutionsFounded in 2012, GIEOM is an enterprise productivity company, enabling financial institutions to adopt an operational resilience framework. The company recently revealed that investing platform, Singapore-based Xcelerate had taken a strategic equity stake in GIEOM through a combination of primary and secondary investment. Globally, the digitalisation of BFSI compliance is rising rapidly, driven by increasing regulatory oversight and the need to assure key business stakeholders of operational resilience. Against that background, Robin Amlôt of IBS Intelligence speaks to John Santhosh, Chief Executive Officer of GIEOM Business Solutions.

Michael Carbonara, CEO, IbaneraDigital payments are taking off but already, according to the World Economic Forum, 75% of businesses are apparently struggling with financial performance in dealing with the different regulatory frameworks around the world. While it may be a touch utopian to hope for global standards, there is an answer, and it comes in the form of blockchain, digitisation and tokenisation. Robin Amlôt of IBS Intelligence discusses the issues with Michael Carbonara, CEO of digital banking platform Ibanera. 

Andrew Martin, Chairman & CEO, SMEBSMEB Is a new community banking service that aims to revolutionise banking in rural locations in UK, Europe, USA and beyond. The SME FinTech is an authorised payment institution, a principal member with Visa and Mastercard, and is licenced for open banking services. As a first step, SMEB [‘smeeb’] aims to address the void in banking services in the UK’s rural locations, looking to create a payment microenvironment in rural communities, leveraging open finance to offer all payment options, including cash! Robin Amlôt of IBS Intelligence speaks to Andrew Martin, Chairman and CEO of SMEB. 

Scott Metro, Chief Information Security Officer, HazeltreeIf a deepfake scam succeeds, it is clear that a breakdown in the organisation has occurred – as UK multinational design and engineering company Arup discovered to its multi-million-dollar cost in Hong Kong. The advent of generative AI has brought new risks. What needs to be done to protect against increasingly realistic deepfakes? AI and machine learning have their place but not all the solutions are high-tech. Robin Amlôt of IBS Intelligence speaks to Hazeltree CISO, Scott Metro. 

Oli Cook, Co-Founder & CEO, ekkoInvestment trends say that the UK has been paying more attention to greener businesses. The narrative is evolving from viewing sustainability as a niche to recognizing it as a "fundamental necessity" in financial services. Gloria Methri of IBS Intelligence speaks to Oli Cook, CEO & Co-Founder of ekko on the intersection of FinTech and climate action.