

KaiNexus: Continuous Improvement, Leadership, and More
KaiNexus
We deliver practical insights and real-world strategies for Lean, Six Sigma, and Operational Excellence. Through lessons from KaiNexus webinars and conversations with customers, improvement leaders, and team members, each episode explores what it takes to build a resilient culture of Continuous Improvement. Learn how organizations engage employees, strengthen problem-solving capability, and sustain meaningful operational results across industries. Whether you're new to CI or leading major transformation, this podcast offers tools and perspectives you can put to work immediately.
Episodes
Mentioned books

Jul 18, 2019 • 1h
Webinar: Capturing and Managing Improvement Opportunities
A webinar presented on July 18 from 1:00 - 2:00 ET by Nick Shonsky
In this webinar you will learn:
How to encourage everybody to participate in continuous improvement and how leaders need to support them in this
Why it's critically important to use "incidents" to capture improvement opportunities that might otherwise be lost
What the "pyramid of success" is and how an organization can build commitment and trust
How to align and improve an organization's culture
Nick Shonsky is the Director of Continuous Improvement at The Standard Group.

Jun 26, 2019 • 8min
Mark Graban - What would you say you do here?
Episode number eight in our series called “what would you say you do here?” where KaiNexus team members talk about what they do and a passion from outside of work. Today - Mark Graban, Senor Advisor (hosted by Clint Corley).

Jun 5, 2019 • 38min
Webinar Recording: Solutions for Sustaining an Improvement Program
Presented by Chris Burnham
The Q&A session will be recorded later, to be shared as a separate episode in the podcast.
In this webinar you will learn:
How to navigate the different roles you will have to play as a Continuous Improvement Leader
About the different constituencies that you need to identify and serve as an effective Continuous Improvement Leader
Some countermeasures to the common pitfalls and mistakes that frustrate improvement leaders with sustainment of improvement programs
About the Presenter:
Chris Burnham is a Continuous Improvement Program Manager at Wright Medical, in Memphis.
Chris is a results-oriented, award winning leader who understands how to motivate and lead diverse teams to deliver significant results to the bottom line. He passionate about generating a high level of employee engagement to create leaders at every level of the organization.
Chris has a BS in Criminal Justice (yes, that's right) from Western Carolina University.

May 20, 2019 • 9min
Webinar Preview: Solutions for Sustaining an Improvement Program
We're joined today by Chris Burnham as he gives a bit of a preview of his upcoming webinar on June 5.
Solutions for Sustaining an Improvement Program
June 5 from 1:00 - 2:00 ET
Presented by Chris Burnham, Hosted by Mark Graban and KaiNexus
In this webinar you will learn:
How to navigate the different roles you will have to play as a Continuous Improvement Leader
About the different constituencies that you need to identify and serve as an effective Continuous Improvement Leader
Some countermeasures to the common pitfalls and mistakes that frustrate improvement leaders with sustainment of improvement programs
About the Presenter:
Chris Burnham is a Continuous Improvement Program Manager at Wright Medical, in Memphis.
Chris is a results-oriented, award winning leader who understands how to motivate and lead diverse teams to deliver significant results to the bottom line. He passionate about generating a high level of employee engagement to create leaders at every level of the organization.
Chris has a BS in Criminal Justice (yes, that's right) from Western Carolina University.

May 16, 2019 • 1h 1min
Webinar Audio: A Structured Approach to Problem Solving
Presented May 16 from 1:00 - 2:00 ET
Presented by Chad Westbrook, AGCO
In this webinar, you'll learn a structured approach to problem-solving using the following tools:
5G – A tool used to describe a loss phenomenon
5W1H – An approach to the revised phenomenon
4M1D – Defining the contributing factors to the revised phenomenon
4M1D Confirmation – Validating the contributing factors
5 Why’s – Root cause and effective countermeasures
Chad Westbrook
Chad Westbrook is a manufacturing engineering manager and AGCO Production System manager at AGCO Corporation. Chad has a bachelor's degree in Mechanical Engineering Related Technologies from Kansas State University.

May 13, 2019 • 34min
Ask Us Anything! Episode #23
Recorded May 13, 2019
It's episode 23 of our popular Ask Us Anything webinar series to listen to questions answered by this dynamic duo from KaiNexus' team of continuous improvement experts: Mark Graban & Greg Jacobson.
Questions and topics:
What's a book that you've been reading recently?How do you measure culture in an organization?
What quick-wins can you suggest with respect to culture change? What suggestions for sustaining change in culture needed to embed CI into an organisation? What measures of CI maturity for an organisation?
Here in our company we used to have an engaged work force where every staff is engaged in improvement. As a result the staffs themselves were excited in seeing the positive impact of employee engagement. Nowadays, it is visible that some of that excitement has vanished and am thinking in what way shall I bring the engaged atmosphere back? Please advise.
Where does the culture change start for professional services organisations (law/accounting) e.g. one partner, or all partners - keeping in mind real silos and prominent sub-cultures?
Relative to when KaiNexus first entered the market, how has the market changed with respect to, A) the willingness to adopt technology, B) the acceptance of lean/kaizen by upper management as well as staff, and C) the industries that are now embracing or exploring lean/kaizen?

May 3, 2019 • 7min
Webinar Preview: A Structured Approach to Problem-Solving
Please join us on May 16, as KaiNexus and I host a webinar presented by a leader from one of our customers -- Chad Westbrook from AGCO Corporation. Chad is a manufacturing engineering manager and AGCO Production System manager there.
It's titled: A Structured Approach to Problem-Solving.
Click here to register.
In this webinar, you'll learn a structured approach to problem-solving using the following tools:
5G – A tool used to describe a loss phenomenon
5W1H – An approach to the revised phenomenon
4M1D – Defining the contributing factors to the revised phenomenon
4M1D Confirmation – Validating the contributing factors
5 Why’s – Root cause and effective countermeasures
Chad joined me the other day to record a short podcast as a preview.

Apr 15, 2019 • 7min
Maggie Millard - What would you say you do here?
Episode number seven in our series called “what would you say you do here?” where KaiNexus team members talk about what they do and a passion from outside of work. Today - Maggie Millard, Director of Marketing.

Apr 11, 2019 • 58min
How to Navigate the Transformation Continuum
Presented by Roger Chen, hosted by Mark Graban and KaiNexus
In this webinar, Roger Chen, Executive Director of Lean Transformation at IU Health, shares "lessons from the field" based on his experiences in healthcare (and previously in industry).
You will learn how to identify the phases of the Transformation Continuum and adaptation of rapid improvement and project management methods to standardize efficiency and spread effectiveness -- applicable for any setting!
Roger Chen
Roger Chen is the Executive Director of Lean Transformation at IU Health. He is an organization transformation and change management coach, with a history of quality improvement, operations management and leadership development expertise. He graduated with a B.S. in Electronics from DeVry Institute of Technology in 1986, and earned his International MBA from Nova Southeastern University in 1999.
As a certified Six Sigma Black Belt and Master Black Belt, Roger has a unique understanding of the challenges to transition from an existing quality framework to a lean enterprise. He has lead ISO 9001:2000 Certification, Joint Commission compliance, technology teams, and developed materials to teach large organizations nationally and internationally. He has been invited to speak to healthcare institutions in the USA and Latin America on how to integrate lean thinking and leadership development to improve the effectiveness of healthcare operations. His greatest strength is helping others realize their potential while performing their jobs, so they contribute more to their organizations and society while living a better life.
His passion for coaching others to succeed allows him to excel in the development of individuals so they work as a high performing and self-directed team. He believes that lean thinking is critical to solving the long-standing challenges facing our healthcare system.

Apr 8, 2019 • 9min
Jeff Roussel - What would you say you do here?
The sixth in our series called “what would you say you do here?” where KaiNexus team members talk about what they do and a passion from outside of work. Today - Jeff Roussel, VP of Sales.


