KaiNexus: Continuous Improvement, Leadership, and More

On October 15th, I'll be hosting the latest in our KaiNexus Continuous Improvement Webinar series. I'm really excited that the presenter will be Paul Wainright, as he has been a great advocate for KaiNexus. Click here to register for the webinar, which is intended to provide tips for leaders and managers: Learning to Embrace Positive Deviance "Learning Objectives: Reflect on traditional idealisms of change management and consider how these may be your enemy Identify the need for positive deviance in an organizational setting Consider the cultural elements required to not only embrace positive deviance by also promote and encourage it" This is a preview of that webinar.

We saw Cinnamon give a great presentation at this year's Lean Healthcare Transformation Summit, so we asked her to do a podcast with us talking about Daily Tiered Huddles and how that fits into the Lean approach at Cleveland Clinic. Hosted by Mark Graban Here is a link to the Cleveland Clinic Improvement Model that we discuss. ` What role does Visual Management play in the CCIM system? What are the “tiered huddles?” Can you talk first about the front-line huddles? What gets talked about? What are the expected responses or actions coming out of the meeting? Then, how do the huddles follow upward in the leadership chain? What sorts of issues get escalated vs. being handled locally or at a certain level of the organization? How did you roll these out? What have you learned and adjusted during the time you’ve been using these huddles? What advice would you have for others on daily tiered huddles? Biography Cinnamon Dixon, MA, CDP is the Director of Continuous Improvement at the Cleveland Clinic. She has over 15 years of experience in organizational effectiveness and continuous improvement. Cinnamon started her career at the Cleveland Clinic as an organizational effectiveness consultant. In that role she led the development of teams and leaders. Her work included leading system-wide initiatives such as the implementation of the employee engagement survey which focused on how to create and sustain an engaged culture, she was also instrumental in developing and facilitating the Cleveland Clinic Experience which was an interactive exploration for over 50K caregivers on how each person contributes to the mission and values of the organization. During this time her curiosity for continuous improvement peaked. She shifted her focus towards creating and sustaining systems that support the great behaviors that we want to see in our leaders and teams. This led her to join the Continuous Improvement team. In her current role she leads a dedicated group of Continuous Improvement Specialists who execute projects, programs and apply lean methodology as they work to advance the foundation for a continuous improvement culture enterprise-wide. Cinnamon is also an adjunct instructor for Tri-C Corporate College in Cleveland, Ohio. There she teaches a variety of courses centered on organizational effectiveness and continuous improvement. She earned her M.A. in Diversity Management Psychology at Cleveland State University with an emphasis on leadership development, group processes and adult learning.

Webinar recorded on Sept 10, 2019 -- Presented by Mark Valenti, hosted by Mark Graban and KaiNexus. From Ambivalence to Action: Leadership Lessons from Motivational Interviewing Most people struggle with changing their behavior. Changes seem overwhelming and unreachable. As professionals, we often support, educate, and coach people to continuously improve behavior. You are invited to join your colleagues for a unique webinar that will help you build your change coaching skills and learn new approaches to communication. In this webinar, you will learn: The history and common misperceptions about Motivational Interviewing The 3 crucial elements of behavior change Successful applications of Motivational Interviewing to real-life workplace situations Some tips to start applying the concepts About the Presenter: Mark Valenti has a background in health systems management, human behavior, and patient activation. He enjoys connecting with partners such as the National Board of Medical Examiners with their China Health Coach program or with Australia’s Flinders University on an innovative approach to patient chronic condition self-management. He helps others uncover their intrinsic motivation to reach their goals. His unique teaching framework, “Activate Your Audience,” helps speakers better express their messages.new approaches to communication.

This is a preview of the webinar that will be presented on Sept 10 by Mark Valenti. Click the link to register From Ambivalence to Action: Leadership Lessons from Motivational Interviewing The same link will work for the recording after Sept 10. Mark Valenti has a background in health systems management, human behavior, and patient activation. He enjoys connecting with partners such as the National Board of Medical Examiners with their China Health Coach program or with Australia’s Flinders University on an innovative approach to patient chronic condition self-management. He helps others uncover their intrinsic motivation to reach their goals. His unique teaching framework, “Activate Your Audience,” helps speakers better express their messages.

Mark Graban and Dr. Greg Jacobson from KaiNexus once again take questions from our customers and our community. Topics include: Hurricane Dorian and Greg's experience in The Bahamas How to convince top management that improvement is key initiative that must be taken during recession? What are some standard measurements used for improvement projects that could be rolled up to an overall measurement goal. (i.e. I am the central continuous office for State of Iowa, I would like individual agencies to report measurements of their continuous improvement efforts to me so the State as a whole can report on improvements) What are the key points which should trigger a kaizen event? KaiNexicon 2019

Mark Graban talks with Jeff about why he joined KaiNexus, and we also chat about why he moved from software engineering into sales. This is the third in a new mini series that we're doing with KaiNexus people about why they joined the company.

Mark Graban talks with Clint about why he joined KaiNexus, and we also chat about why he enjoys working in software sales. This is the second in a new mini series that we're doing with KaiNexus people about why they joined the company.

A webinar presented by Taryn Davis via KaiNexus.  To build Continuous Improvement (CI) as a lifestyle and mindset into the foundation of your organization, don’t be afraid to take risks!  In this webinar, you will learn:  -- What necessary risks look like, and why people are afraid to take them -- How taking risks allows you to lead people into a cultural shift -- How to assess your own approach to leading change and encouraging CI mindset -- How to engage those around you in coming into the change and adopting it themselves  About the Presenter: Taryn Davis holds her Master's of Library and Information Science from the University of Denver and has a background in Continuous Improvement and Organizational Development. She is a thought pioneer in organizational excellence and seeks to bring people into a space where work is workable for all employees, from the upper echelons of the C-Suite to the line workers on the shop floor. Her passion is engineering processes and products that serve the well-being of the people responsible for and to them.

Mark Graban talks with Matt Banna about why he joined KaiNexus and why he stays with the company. We also chat about continuous improvement and sports a bit. This is the first in a new mini series that we're doing with KaiNexus people about why they joined.

This is a preview of Taryn's webinar, to be presented on August 14 at 1 pm ET, "Burn Your Ships! Generating Momentum for Sustained Change." To register, visit https://info.kainexus.com/continuous-improvement/culture-of-continuous-improvement/sustain/burn-your-ships/webinar/signup Taryn Davis holds her Master's of Library and Information Science from the University of Denver and has a background in Continuous Improvement and Organizational Development. She is a thought pioneer in organizational excellence and seeks to bring people into a space where work is workable for all employees, from the upper echelons of the C-Suite to the line workers on the shop floor. Her passion is engineering processes and products that serve the well-being of the people responsible for and to them.