KaiNexus: Continuous Improvement, Leadership, and More

Join us for episode 27 of our popular Ask Us Anything webinar series to listen to questions answered by this dynamic duo from KaiNexus' team of continuous improvement experts: Mark Graban & Greg Jacobson.  Topics and Questions Today Are:  Why is Greg bouncing up and down?  How do you convince management that implementing Lean is a long-term methodology?  Whist CI has been around for a long time, with many different tools of CI, what are the most recent new tools or systems of CI that are gathering momentum in the manufacturing industry primarily?  "How do you currently measure success with customers? For example:  Voice of the Customer (VOC) metric? Not ""Voice of the Business"", i.e. account sales, etc.

Join us for episode 26 of our popular Ask Us Anything webinar series to listen to questions answered by this dynamic duo from KaiNexus' team of continuous improvement experts: Mark Graban & Greg Jacobson. Topics and Questions Today Are: Can you provide guidance on how to determine performance indicators? I am in the business of certification exams and most of my work is focused on coaching working groups to reduce process waste and creating solutions to challenges that resulted in errors. I'm struggling to apply the manufacturing indicators to my core business but totally see the relationship and its applicability. Help? Do you have any culture change improvement activities you like the most or believe to be effective? What are improvement or problem solving methods that are more efficient for the beginning of the improvement journey? Lean, Six Sigma, DMAIC, Design thinking, TRIZ, or what else? How can we defeat silos an in organisation with interrelated departmental functions to attain synchronicity in the service delivery, especially with Lean Healthcare initiative? (1) What use cases are available to provide insight into the adoption of KaiNexus? (2) Do you have a curriculum to help onboard new people to using KaiNexus?

A webinar presented by Mark Graban, hosted by KaiNexus. See the slides: https://info.kainexus.com/continuous-improvement/continuous-improvement-leadership/alignment-and-intrinsic-motivation/webinar/signup In this webinar, you will learn: - The real meaning of "the carrot and the stick - The difference between motivating people and not demotivating them - The role of "recognition and rewards" in continuous improvement - The leadership behaviors that drive participation and alignment related to improvement

Online: https://info.kainexus.com/continuous-improvement/continuous-improvement-leadership/guide-change/webinar/signup Presented by Ritu Ward In this webinar, you will learn: Leadership elements of change management Designing a system to navigate leadership behaviors Reflections of “A Journey” using elements discussed Ritu Ward is the Regional Vice President for Mercy Labs in the West Region. She is an accomplished and talented executive leader in healthcare operations and system designs. Ward has held multiple leadership positions in large healthcare systems. Her expertise includes developing and maintaining client relations, strategy development, regulatory compliance and process improvements through technology tools and developing future leaders. She has spoken at both local and national conferences about service as the key driver for delivering healthcare. Over the past 15 years she has informally mentored young adults entering into the profession and mid level leaders advancing their careers in healthcare. Ward received her Bachelor in Medical Technology from George Washington University, a Bachelor in Biology from Howard University and a Masters in Organizational Management from University of Phoenix. She is a Medical Technologist, a Six Sigma Black Belt, Certified A3 Problem Solver and a Fellow with American College of Healthcare Executives. She is a member of Clinical Laboratory Management Association, National Association of Female Executives, serves as chair of Mercy Women in Leadership for the education committee and vice chair on mentorship committee for Greater Charlotte Health Care Executives Group.

Register at https://info.kainexus.com/continuous-improvement/continuous-improvement-leadership/guide-change/webinar/signup Leadership Behaviors to Guide Effective Change Today's podcast is a quick preview of the upcoming webinar, presented by Ritu Ward and hosted by Jeff Roussel. November 19 from 1:00 - 2:00 ET In this webinar, you will learn: Leadership elements of change management Designing a system to navigate leadership behaviors Reflections of “A Journey” using elements discussed About the Presenter: Ritu Ward is the Regional Vice President for Mercy Labs in the West Region. She is an accomplished and talented executive leader in healthcare operations and system designs. Ward has held multiple leadership positions in large healthcare systems. Her expertise includes developing and maintaining client relations, strategy development, regulatory compliance and process improvements through technology tools and developing future leaders. She has spoken at both local and national conferences about service as the key driver for delivering healthcare. Over the past 15 years she has informally mentored young adults entering into the profession and mid level leaders advancing their careers in healthcare. Ward received her Bachelor in Medical Technology from George Washington University, a Bachelor in Biology from Howard University and a Masters in Organizational Management from University of Phoenix. She is a Medical Technologist, a Six Sigma Black Belt, Certified A3 Problem Solver and a Fellow with American College of Healthcare Executives. She is a member of Clinical Laboratory Management Association, National Association of Female Executives, serves as chair of Mercy Women in Leadership for the education committee and vice chair on mentorship committee for Greater Charlotte Health Care Executives Group.

For the latest in our series, our guest is Kade Jansson, an onboarding manager who is part of the KaiNexus customer experience team. Today, we talk about why Kade joined the company three years ago, as he found an opportunity to combine interests in technology and business -- a hybrid of those two interests -- in a way that solves problems for customers. We also talk about disc golf and chat more about Kade's backyard chickens... and you won't be surprised that he's going through successful PDCA cycles of continuous improvement that's driven measurable results (with and for the chickens). Learn more about the KaiNexus team: https://www.kainexus.com/continuous-improvement/kainexus-team

For the latest in our series, we're joined by Adam Darnell, the training and enablement manager at KaiNexus. In this episode, Adam talks about the three factors that were pillars of his recent search for a new opportunity: 1) company culture 2) mentoring and leadership and 3) personal and professional growth opportunities. Adam shares advice for others about how they can learn more about a company's culture before joining. We also chat about two of his passions outside of work -- composing music for commercials, films, and apps -- and also traveling the world when he can. Learn more about the KaiNexus team: https://www.kainexus.com/continuous-improvement/kainexus-team Listen to  samples of Adam's music and sounds here: https://audiojungle.net/user/sinesphere/portfolio

For the latest in our series, we're joined by Bri Hudock, an account manager who joined the KaiNexus team very recently -- September, 2019. You'll hear why having a strong mission is important, how Lean makes her think of Carol Dweck's "growth mindset" concept, and you'll also hear a bit about her passion outside of the workplace -- improv comedy. Learn more about the KaiNexus team: https://www.kainexus.com/continuous-improvement/kainexus-team 

Join us in episode 25 of our popular Ask Us Anything webinar series to listen to questions answered by this dynamic duo from KaiNexus' team of continuous improvement experts: Mark Graban & Greg Jacobson. Topics and Questions Today Are: Do you dress up for Halloween? How important is it to have a single accepted methodology at an organization? (e.g. PDCA, DMAIC) -- can this cause confusion? How does KAINEXUS differentiate from a Project management software like Monday.com or Asana? How do we measure engagement (besides a once-every-two-years Gallup survey)? How can we start a successful deployment of an OpEx culture? Any must dos or do nots? What are success criteria of a continuous improvement organization? Leaders, skills, behavior, core team...? Join us for Episode 26 in January 2020!

Recorded October 15, 2019 Presented by Paul Wainwright, hosted by Mark Graban and KaiNexus Learning Objectives: Reflect on traditional idealisms of change management and consider how these may be your enemy Identify the need for positive deviance in an organizational setting Consider the cultural elements required to not only embrace positive deviance by also promote and encourage it Paul Wainwright BSc (Hons) MSc MBA CMgr MCMI Managing Director,  Initi8 Business Excellence Paul is the Managing Director of Initi8 Business Excellence, a consultancy business specializing in enabling organizations to achieve positive an progressive change. The eight core elements supporting the Initi8 Business Excellence framework are focused on Strategy, Design, Leadership, Process, Change, Customer, Learning & Empowerment Having worked with a range of organizations in various sectors Paul has experience of leading business improvement projects, introducing continuous improvement frameworks and working with senior leaders to train and develop their leadership and management skills. As a Lean Six Sigma Black Belt Paul is very familiar with the challenges that organizations face 'on the ground' and actively works with leaders of organizations to go to Gemba and overcome these challenges. Paul also works closely with a local university delivering material on their MBA course whilst also offering free consultancy to local charities to help them formulate and deploy operational strategies enabling them to reach their goals and objectives.