Transform NOW

Citizen-Led Automation at its Best . In the world of RPA, citizen developers create new business solutions using no-code development and runtime environments sanctioned by corporate IT. Often, these individuals are impassioned business users looking to overcome obstacles or increase efficiencies who are able to build automations without any prior coding experience. On this podcast, Brad Hairston talks with Paul Ferguson, VP Finance Shared Services at Emerson, who explains how the citizen developer model has significantly impacted the adoption and benefits of intelligent automation at his global company. . Here’s what we talked with Paul about: * The automation journey at Emerson * The importance of the citizen developer model to Emerson in RPA * How Emerson built momentum around citizen development * How Emerson's operating model supports citizen development * How to ensure proper governance in a citizen developer model  * Keys to success with citizen-led intelligent automation . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

An Empowering Take on Diversity . In this episode, we share the Empower Hour session hosted by Women in RPA (WIRPA).  . Xina Seaton was recently joined by three amazing professionals who choose to challenge traditional thinking on diversity. Each panelist brought a unique perspective to the conversation. Collectively they delved into being a woman in leadership in a “male dominated” arena, as well being a male in leadership in a “female dominated” arena.  . Turns out, whether you are a man or woman, the true challenges creep in when you’re “the only”.  . Listen in on our panel:  * Nikki North of Thames Water shares her early experiences as an early customer shaping RPA * David Lerma of Blue Prism opens up about imposter syndrome * Bindi Basan of Blue Prism shares her secrets on how to be courageous and speak first so others will follow . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this episode, Brad Hairston talks with James Duez, CEO and co-founder of Rainbird Technologies, who explains how intelligent automation is helping companies address fraud much more effectively. . Here’s what we talked with James about:  * Which types of fraudulent behavior have seen an increase * What the fraud investigation process looks like in most companies today * How employees and customers are impacted by fraud * How current technology comes up short in the battle against fraud * How Rainbird deals with new fraudulent schemes that arise frequently * How Blue Prism and Rainbird combine to provide a more end-to-end intelligent automation solution against fraud * How intelligent automation affects the compliance function * What fraud investigation will look like in the future . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!  

Unlocking Enterprise Efficiencies by Rethinking Work . Startups often have an advantage against industry incumbents. They are able to think differently about the outcomes they're trying to achieve and start with a fresh look on how they can create value. . The zero-based design principles that partners Rohit Panikkar and Sai Tunuguntla describe in this episode will show how established organizations can take this fresh-look approach and develop impactful ways of reimagining work just like a startup. You'll be inspired to start the zero-based design journey after hearing how the experts describe its transformational value! . Here’s what we talked with Rohit and Sai about:  * How zero-based design fundamentals really work * How culture changes in a zero-based design organization * What established organizations can do right now to start their zero-based design transformation . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!  

Understanding BCG's Bionic Company Framework  . In this episode, Michael Marchuk talks with Abhi Kodey, Managing Director and Partner with Boston Consulting Group (BCG), about BCG's Bionic Company framework that describes how companies in multiple industries are combining the strengths of humans and technology to create more adaptive and resilient organizations. Using this framework, companies are building successful and far-reaching digital transformations to reposition their competitive capabilities for a bionic future.   . While many of the elements of bionic companies are well known, such as artificial intelligence, digital talent, and platform-based software and services, the formula for putting them all together is neither immediately evident nor easy to implement. Abhi explains these concepts and puts it all together in this podcast.  . Here’s what we talked with Abhi about: *The impact on people and the organization when building a bionic company *How business outcomes shape the direction of digital transformation *Why intelligent automation is an important part of the bionic company . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!  

Learn how three exciting technologies intersect to drive the Telecom business forward . What are the challenges and complexities of rolling out 5G? How is drone technology working along side Intelligent Automation and a digital workforce to address these challenges?  . In this episode, Bill Rubino, Sr. Director of Telco Industry Marketing at Blue Prism speaks with James Harrison, Founder and CEO of Inspection2, and Martin Stevenson, EMEA Head of Telecommunications at Blue Prism about the rollout of 5G, where it stands today and where it's going.  .  Here’s what we talked with James and Martin about:  * The challenges that telcos are facing  * How a digital twin of cell towers can yield cost savings and revenue potential for telcos   * The importance of Intelligent Automation in the rollout of 5G  . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!  

On this podcast, Brad Hairston talks with Kevin Smilie, Managing Director at the global advisory Alvarez & Marsal, who explains how companies can avoid becoming stagnant with their intelligent automation capability and make utilization of the digital workforce part of their DNA. . Here’s what we talked with Kevin about:  * The current trend in intelligent automation adoption and expansion * Root causes of organizations failing to scale their intelligent automation solution across the enterprise * The impact of the Center of Excellence on intelligent automation adoption and expansion * Keys to reversing the stalemate in intelligent automation and changing the way it is viewed/utilized * How a company effectively makes intelligent automation a core competency    * What re-skilling and up-skilling human workers entails   * The importance of managing change well at the leadership level * Behaviors that hinder leaders from taking risks   . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

As retailers prepare for the new era of ‘never normal’, many are accelerating the transformation of their operating models and resourcing in order to stay competitive. A cornerstone of many of these programs is RPA and Intelligent automation, but as organizations expand their plans – how can they avoid common mistakes that stall or derail these projects? .  On this episode, Blue Prism’s Peter Conquest talks to Alec Sutherland about his time heading up intelligent automation programs at consultancies, vendors and British Retailer, John Lewis Partnership, and how he avoided common mistakes when deploying RPA and intelligent automation. Alec, who now is a Director of Customer Success at Blue Prism, shares detailed insight into how he ran automation programs and gives helpful advice for organizations accelerating their transformation programs.   .  In this episode you’ll find out: * The potential pitfalls that occur in automation programs and how to overcome them * Common mistakes RPA mistakes in retail * Why it’s important to take a strategic view of automation planning * How retailers are accelerating transformation programs . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!  

Robotic Process Automation has quickly evolved into the era of Intelligent Automation, where digital workers are augmented with intelligent skills powered by AI services to enable the automation of business processes with increasing complexity. The excitement in what lies ahead for RPA is building. . On this episode, Brad Hairston talks with Dr. Lou Bachenheimer, Solution Architecture Team Lead at Blue Prism, who explains what Autonomous Automation is all about. . Here’s what we talked with Lou about:  * The era of Intelligent Automation and the pace at which companies are embracing AI skills * What the next phase in the evolution of RPA, Autonomous Automation, entails * What the end-to-end automation lifecycle looks like in a world of Autonomous Automation * What self-healing robots and self-learning robots are all about * Why Autonomous Automation is important/necessary * Blue Prism’s approach to enabling Autonomous Automation * Why Blue Prism has chosen a best-of-breed versus build-it-yourself approach for Autonomous Automation * Why reimagining/redesigning work matters so much in the migration to Autonomous Automation  . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!  

Why We're Rebranding our Podcast  ----- The pandemic and other global events have made Digital Transformation a priority for all organizations regardless of geography or industry. In the midst of this strategic shift, the importance of an intelligent digital workforce to enable and sustain transformation is greater than ever. Company leaders are eager to learn from experts and others who are one step ahead of them. .  On this episode, Blue Prism’s Michael Marchuk and Brad Hairston explain why the podcast rebrand is taking place and what to expect with our newly branded Transform Now podcast going forward.  . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!