
The Restoration & Remediation Ask the Expert Podcasts
R&R Ask the Expert podcasts give you insight on specific restoration industry-related topics, through the eyes of the real experts. Check back often for new podcasts with new experts and new topics! Have a topic you would like to learn more about? Email your idea to mcgowank@bnpmedia.com.
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Latest episodes

Jan 3, 2025 • 54min
Debunking the Asbestos Cut-off Myth: A Discussion with Kevin Hutton and Russell Vent
In this episode of Ask the Expert, join Kevin Hutton and Russell Vent as they dive into the complexities of asbestos regulation and safety. Discover the truth behind the asbestos cut-off myth, federal regulations and contractor responsibilities.

Dec 20, 2024 • 34min
Specialized Training and Emotional Support in Restoration with Danessa Itaya
This episode of Ask the Expert with Danessa Itaya, President of Bio-One dives into caring for your community. With over 30 years of experience in franchising, Danessa discusses the significance of specialized training in the restoration industry, her dedication to helping communities recover from traumatic events, and her compassionate approach to providing emotional support for grieving families.

Dec 4, 2024 • 42min
Enhancing Commercial Sales in the Restoration Industry: Insights from Jeff Carrier
This episode of Ask the Expert dives into strategies for enhancing commercial sales in the restoration industry with Jeff Carrier, founder and CEO of Restoration ERP.

Nov 27, 2024 • 3min
Nominations are OPEN for the 2025 Women in Restoration Award!
The nominations for Restoration & Remediation (R&R)’s 2025 Women in Restoration Award are now open! This is your chance to honor exceptional women who have made significant contributions to the restoration industry.

Nov 27, 2024 • 42min
Preserving Antiques, Heirlooms and Historical Artifacts: Insights from Stefan Figley
In this episode of Ask the Expert, Stefan Figley, president of 1-800 Packouts, shares his expertise on preserving antiques and family heirlooms. Discover heartwarming stories, best practices for maintenance, and the importance of antiques in connecting us to our cultural heritage.

Nov 15, 2024 • 39min
Supporting Veterans in the Restoration Industry: Insights from Steve White
In this episode of Ask the Expert, we pay tribute to veterans and explore how to help them advance in the restoration industry. Steve White, President and COO of PuroClean, shares invaluable insights for veterans transitioning to civilian life and succeeding in business ownership.

Oct 14, 2024 • 1h 1min
Mastering the Art of Estimating: Insights from Industry Experts Kevin Mardegian and Tess Huge
In the latest episode of Ask the Expert, Kevin Mardegian and Tess Huge share their expertise on estimating within the restoration industry. Discover key strategies for onboarding homeowners, negotiating with adjusters, and enhancing cash flow while building a collaborative network that elevates the entire industry. Join us to learn how mastering the art of estimating can drive success in your restoration business.

Oct 11, 2024 • 2min
Introducing Kayla McGowan: R&R's New Editor-in-Chief
Meet Kayla McGowan, the new Editor-in-Chief of R&R! With her extensive background in marketing and communications within the restoration industry, Kayla is excited to connect and explore new ways to enhance R&R's impact. Learn more about her vision and her commitment to supporting growth across the industry.

Oct 11, 2024 • 33min
Transformative Leadership in Restoration: Honoring Raj Manickam
Raj Manickam, the 2024 Ralph Floss Humanitarian Award winner, exemplifies passion, leadership, and creativity in the cleaning and restoration industry, inspiring others through his commitment to community service and innovative practices.

Oct 3, 2024 • 32min
Building a Future for the Restoration Industry
A new Restoration Industry Management degree program is set to shape the future of the restoration industry by addressing the critical need for skilled professionals and preparing the next generation of leaders.
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