The Restoration & Remediation Ask the Expert Podcast
www.randrmagonline.com
Restoration & Remediation's Ask the Expert podcast is your go-to source for disaster preparedness and recovery insight on water, mold, fire, hurricanes, and more. Stay ready with expert tips and actionable insights. Email mcgowank@bnpmedia.com to suggest guests and topics.
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Episodes
Mentioned books
Sep 4, 2025 • 16min
Beyond the Box: Contents Restoration with Strategy, Empathy and Expertise
Jessica Loveless of SERPVRO shares her insights on contents restoration, from estimating and packouts to fire damage and beyond.
Sep 2, 2025 • 22min
Compassion in Biohazard Remediation: Restoring more than just Spaces
Jordan Frady of First Onsite discusses how important it is to lead with empathy, safety and purpose in biohazard remediation. You restore more than the space; you restore dignity and hope for those in need.
Aug 26, 2025 • 21min
Layers of Safety: Navigating Contractor Responsibilities and PPE on the Jobsite
Certified Safety Professional Barry Rice joins host, Kayla McGowan, to discuss contractor safety, OSHA compliance and much more.
Aug 19, 2025 • 45min
Leighton Healey on AI, Cash Flow and Restoration Resilience
Leighton Healey of KnowHow shares how AI tools can help improve your cash flow, streamline operations and empower your teams to thrive in a tough market.This episode is brought to you by:
Aug 18, 2025 • 33min
Educating Consumers and Bridging Insurance Gaps
DocuSketch’s Todd Sangid discusses survey findings on insurance knowledge, trust gaps and how technology can help improve claims transparency and customer education.
Aug 15, 2025 • 22min
The Art and Strategy of Contents Restoration with Jeff Milligan
Jeff Milligan of Prism Specialties shares his expert insights on contents restoration, blending technical precision with empathy to deliver meaningful and impactful results.
Aug 13, 2025 • 30min
From Local Roots to Lasting Impact: Building a Restoration Brand
Crystal Williams of Lemon Seed Marketing shares branding tips for restoration professionals, including authenticity, local engagement and common marketing mistakes to avoid.
Aug 13, 2025 • 36min
Bridging the Gap: Transparency and Technology with Lindsay Bunker
JobSight CEO Lindsay Bunker shares her expert insights on transparency, KPIs and technology-driven job management for restoration contractors in this episode of Ask The Expert.
Aug 5, 2025 • 35min
Best Practices, Emotional Impact and the Future of Flood Response and Restoration
Stefan Figley joins Ask The Expert to discuss Texas’ flood recovery, emotional impact and the future of best practices for restoration professionals nationwide.
Aug 1, 2025 • 17min
Nominations for the 2025 R&R Technician Award are Open!
R&R’s annual Technician Award, sponsored by Violand Management Associates, is now accepting nominations to honor the industry’s frontline professionals. In this episode of Ask the Expert, we talk with Jeff Jones of Violand Management about what this award means to the organization and what it means to the industry.This episode is brought to you by:
