
The Restoration & Remediation Ask the Expert Podcasts
R&R Ask the Expert podcasts give you insight on specific restoration industry-related topics, through the eyes of the real experts. Check back often for new podcasts with new experts and new topics! Have a topic you would like to learn more about? Email your idea to mcgowank@bnpmedia.com.
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Latest episodes

Feb 18, 2025 • 38min
Mastering Talent Acquisition: Insights from Jenny Andrawis
We dive into the world of recruiting with Jenny Andrawis, Chief Revenue Officer of Implement4. Learn about the latest trends, effective recruiting methods, and how Jenny’s unique approach has shaped her success. This is a must-listen for anyone looking to enhance their recruiting game in the restoration industry.

Feb 11, 2025 • 51min
Addressing Labor Shortages with On-Demand Solutions
Join industry expert Rich Oakes, President of GigSmart, in this episode of Ask the Expert. Find out how on-demand labor solutions can help restoration businesses stay agile and cost-efficient. Learn about flexible labor models, the role of technology in staffing, and real-world examples of success. Uncover strategies for managing temporary workers and maintaining quality standards in the ever-evolving restoration industry.

Feb 6, 2025 • 33min
Electrical Fires During Hurricane Season with Barry Rice
Join us for this episode of Ask the Expert, featuring Barry Rice, a seasoned professional with over 20 years of experience in environmental, health and safety (EHS). Barry discusses the dangers of saltwater-related fires during hurricane season, particularly their impact on electric vehicles and homes.

Feb 5, 2025 • 31min
Transforming Restoration: AI's Impact on Operations by 2025
In this episode of Ask The Expert, join Travis Parker Martin, Co-Founder and VP of Product and Marketing at Know How, as he dives into the transformative role of artificial intelligence (AI) in the restoration industry. Learn how AI is enhancing operational efficiency, customer support and knowledge sharing, and learn about the predicted future applications that will set AI-empowered companies apart by the end of the year.

Jan 28, 2025 • 56min
Exploring the Synergy of Inspection, Cleaning and Restoration with Industry Expert Claudia Lezell
Join us in this episode of Ask the Expert as we sit down with Claudia Lezell, a seasoned professional in the flooring industry with over four decades of experience. Claudia shares her insights on the vital interconnection between inspection, cleaning and restoration, and the importance of collaboration and continuous learning.

Jan 23, 2025 • 51min
The Future of Disaster-Resistant Housing: Insights from an Industry Expert
Learn about the latest trends in disaster-resistant housing on 'Ask The Expert' with Robb Harrell, VP of Product Development at DocuSketch. Gain insights into generational differences, homeowner investment trends and the pivotal role of insurance carriers in promoting resilient materials. Learn expert tips on collaboration and strategies to advocate for durable building practices.

Jan 23, 2025 • 41min
Leading Causes of Commercial Water Damage: Insights from Shawn Havalotti
Join industry expert Shawn Havalotti in this episode of "Ask the Expert" as he delves into the leading causes of commercial water damage, shares his extensive industry knowledge, and provides practical prevention strategies that every commercial property owner should know. Say goodbye to unexpected water damage surprises

Jan 21, 2025 • 58min
The Noise of Business Marketing: Expert Insights from Ben Ricciardi
On this episode of R&R's Ask the Expert, industry expert Ben Ricciardi dives into the noisy world of digital marketing. Ben, the founder and CEO of Ironclad Restoration Marketing, has been a pivotal figure in the digital marketing scene for the restoration industry since 2015.

Jan 15, 2025 • 56min
The Road to Seven Figures: Your Guide to Home Service Success with Eric Sprague and Katie Harris
Learn how to build a successful home service business with insights from Eric Sprague and Katie Harris. Their book, "The Road to Seven Figures: Your Guide to Home Service Success," provides a comprehensive guide for entrepreneurs. Learn about self-care, financials, repeatable systems, digital marketing, and team building to achieve seven-figure success. Don’t miss out on expert advice to grow your business effectively.

Jan 8, 2025 • 50min
The Key Role of Industrial Hygienists in Restoration: A Discussion with Dr. Alex LeBeau
In this episode of Ask the Expert, Dr. Alex LeBeau discusses the critical role industrial hygienists play in restoration. From evolving protections to addressing hidden dangers in disaster response, gain valuable insights into how these experts ensure safe and effective practices.
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