
The Restoration & Remediation Ask the Expert Podcasts
R&R Ask the Expert podcasts give you insight on specific restoration industry-related topics, through the eyes of the real experts. Check back often for new podcasts with new experts and new topics! Have a topic you would like to learn more about? Email your idea to mcgowank@bnpmedia.com.
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Latest episodes

Apr 24, 2025 • 54min
Catastrophe Panel – Back to the Basics Part 1
In this episode of Ask The Expert, we go back to the basics of catastrophe preparedness. Our panel of industry experts share their experiences, overcoming hurdles and implementing strategies to help protect their communities and teams.This episode is brought to you by:

Apr 22, 2025 • 52min
The Role of Veterans in Franchising with Kevin Schramm
In this episode of "Ask The Expert," we feature Kevin Schramm, owner of LIME Painting in Boise, who transitioned from Navy service to successful franchise ownership. Discover the unique strengths veterans bring to the franchising industry and learn how Kevin's dedication to LIME's core principles and commitment to veterans' causes makes him a standout leader.

Apr 15, 2025 • 18min
Driving Excellence in Restoration with Stephanie Suchocki
Industry leader Stephanie Suchocki, Vice President of Operations at Superior Restoration, dives into the Restoration Industry Association's offerings, the upcoming RIA Convention and the transformative power of continuous education in this episode of Ask the Expert.

Apr 7, 2025 • 44min
Exploring Contents Restoration and Catastrophe Preparedness with Stefan Figley
In this episode of R&R's Ask the Expert, Stefan Figley, President of 1-800-Pack-Out, discusses the critical strategies for navigating contents restoration and catastrophe preparedness. Learn how proactive planning, effective workflows and industry-wide collaboration are shaping the future of restoration amid increasing challenges.This episode is brought to you by:

Apr 1, 2025 • 13min
Honoring Leslie Anderson’s Extraordinary Career in the Restoration Industry
Meet Leslie Anderson, R&R’s 2025 Women in Restoration Award winner. With over 25 years of industry experience, Leslie has built a remarkable career defined by mentorship, innovation and servant leadership.

Mar 26, 2025 • 5min
INTRConnect Recap with Garret Gray
Join Garret Gray, President of CoreLogic’s Insurance Solutions, as he recaps the highlights of INTRConnect 2025, discusses innovative solutions in the property insurance industry and unveils details for INTRConnect 2026.This episode is brought to you by:

Mar 18, 2025 • 43min
Contents Restoration: What You Need to Know
Explore the world of contents restoration with industry experts David Gavilanes, Annissa Coy and Stefan Figley. Learn how they overcome challenging projects, leverage cutting-edge technologies, and prioritize belongings for restoration.This episode is brought to you by:

Mar 11, 2025 • 58min
Utilizing AI for Your Business with Phill McGurk
In this episode of "Ask the Expert," we speak with Phill McGurk, owner and director of CARSI, about utilizing AI tools like ChatGPT and Copilot to enhance your business processes, documentation and SOPs. Learn how AI can serve as a valuable tool for businesses without becoming a crutch.

Mar 5, 2025 • 23min
Contents Restoration after a Natural Disaster with Adam Lyszczarz
In this episode of "Ask the Expert," we chat with Adam Lyszczarz, a Marine Corps veteran and Program Manager for Document Restoration Services at Prism Specialties, about restoring flood-damaged artifacts at the Smithtown Library. Discover the innovative techniques used and lessons learned from this significant restoration project.

Feb 19, 2025 • 37min
How Remote Monitoring Is Saving Restoration Pros Time & Money
Join industry experts Paul Silliman and Cory Burt in this exciting episode of Ask The Expert as they reveal how remote monitoring can streamline operations, boost efficiency and save time and money. Discover practical strategies to overcome challenges, reduce manual processes and stay ahead with innovative technology.
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