The Restoration & Remediation Ask the Expert Podcast
www.randrmagonline.com
Restoration & Remediation's Ask the Expert podcast is your go-to source for disaster preparedness and recovery insight on water, mold, fire, hurricanes, and more. Stay ready with expert tips and actionable insights. Email mcgowank@bnpmedia.com to suggest guests and topics.
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Episodes
Mentioned books
Nov 19, 2025 • 15min
Kaylin Glaspie on Winning R&R’s 2025 Technician Award
Hear from Kaylin Glaspie, R&R’s 2025 Technician Award Winner, as she shares insights on her career, leadership and advice she has for fellow restoration professionals.
Nov 18, 2025 • 44min
Referral Partnerships: A Strategic Growth Tool for Restoration Companies
Learn how restoration businesses can grow through strategic referral partnerships with plumbers, realtors and services professionals with Chris Matts.
Nov 13, 2025 • 59min
The Hidden Health Impacts of Indoor Air Quality with Dr. Iyad Al-Attar
Explore the hidden health risks of indoor air pollution with Dr. Iyad Al-Attar, from health impacts to filtration failures and building design innovations.
Nov 11, 2025 • 44min
Smart IT Solutions for Restoration: Growth, Security & Automation
Learn how National Technology Management (NTM) helps restoration businesses protect their data, automate operations and grow with smart IT and cybersecurity strategies from CEO Kelly Siegel.
Nov 5, 2025 • 29min
From Laborer to Leader: Jesús Miranda’s Restoration Journey
Learn how Jesús Miranda rose from laborer to Project Director at First Onsite, inspiring others through leadership, safety and purpose in the restoration industry.
Nov 4, 2025 • 1h 13min
Inside the Cost of Doing Business Survey: What It Means for Restoration Companies Today
Phillip Rosebrook and Santosh Mohanan unpack the results of the 2025 Cost of Doing Business survey, revealing key financial trends and strategic insights for restoration businesses.
Oct 28, 2025 • 40min
How to Launch Software That Sticks: A Human-Centered Approach
In this episode of Ask The Expert, Travis Parker Martin of KnowHow shares how restoration leaders can use human psychology, not just in technology, but successfully launching software and driving team adoption. Learn more about these three science-backed motivators that make change easy.
Oct 21, 2025 • 41min
Mold Remediation Resources & Field Strategies
Doug Hoffman, Doc Shane and Bret Sallee join Ask The Expert to share mold remediation field strategies, including scoping, communication, client education and the impact of the Bergman Amendment on industry standards.
Oct 15, 2025 • 32min
Leveraging Technology to Grow Your Business
In this episode of Ask The Expert, James Hatfield of LiveSwitch shares how restoration companies can overcome operational challenges, improve quoting and dispatch and grow their business using simple, effective technology. Learn about key lessons from his experience in field services and leadership.
Oct 10, 2025 • 29min
How Wildfire Smoke Impacts Indoor Air Quality
In this episode of Ask The Expert, John Otero of 1-800 WATER DAMAGE discusses the impact of wildfire smoke and soot on indoor air quality, common misconceptions and the restoration industry’s roles for effective remediation. Learn why the proper training, equipment and communication are essential for protecting the health and property of our customers.
