
The Great Indoors
Join Matt Roberts from Amdocs as he discusses how human technological adoption habits are evolving as a result of the COVID-19 Pandemic, and how we're rediscovering the magic of technology as a necessary result of being indoors.
Find out more at amdocs.com/TheGreatIndoors.
Latest episodes

Oct 19, 2023 • 49min
As we enter the era of generative AI, what happens to the notion of Digital Experience?
Welcome to Season 7 of The Great Indoors! This season host Matt Roberts is joined by a new and exciting roster of guests. In this episode, he sits down with Chris Madan, Director, Digital Sales at TELUS and Saeed Otufat-Shamsi, Director of Information Services at TELUS. Matt is also joined by co-host Neeraj Kanojia of Amdocs. They discuss how the TELUS team is ‘internally disrupting’ itself to stay ahead of the curve and keep up with emerging technology, the biggest challenges facing the telecommunications industry and why telecom companies need to compete not only with each other but with companies in the tech space more broadly. Finally, Matt and his guests discuss Canada as a unique market, and how telecommunications companies can address Canadians' needs. This podcast episode was produced by Quill.

May 18, 2023 • 1h 8min
Why are diversity and collaboration essential for the tech evolution?
In this episode, host Matt Roberts of Amdocs sits down with their last three guests at the Mobile World Congress (MWC) 2023 in Barcelona, Spain: Lara Dewar, CMO at GSMA, Jillian Kaplan, Telecom & 5G Thought Leadership at Dell Technologies, and Sandro Tavares, Director of Telecom Solutions Marketing at Dell Technologies. They discuss the importance of bringing a diversity of voices to the table, and how it benefits everyone within the tech ecosystem. Matt and his guests also discuss the value of collaboration, and how a variety of players need to work together to bring the latest and greatest technologies to consumers. A great use case discussed is how Dell brought 5G to a Boston area brewery which has enabled them to revolutionize their business and make the best tasting beer. This podcast episode was produced by Quill.

May 11, 2023 • 28min
How can we encourage more women to pursue a career in STEM?
In this episode, host Matt Roberts of Amdocs and his co-host Liliana Schwartz-Brunner, GM and Division President of North America Telcos at Amdocs, sit down with their next guest at the Mobile World Congress (MWC) 2023 in Barcelona, Spain: Marissa Mathews, Leader at Amazon Web Services. They discuss how 5G could be the impetus of the next industrial revolution, and how it will serve as the underpinning for inefficiencies with AI and automation. They also discuss how we can encourage more women and girls to pursue careers in STEM, and how technologies like wireless connectivity and AI will enable us to continue evolving.This podcast episode was produced by Quill.

May 4, 2023 • 60min
How are we now better prepared to identify the unintended consequences of new technology?
In this episode, host Matt Roberts of Amdocs sits down with his next two guests at the Mobile World Congress (MWC) 2023 in Barcelona, Spain: Chris Silberberg, Research Manager for European Telecommunications Insights at International Data Corporation (IDC), and Jeff Yee, CEO of Airwaive. Chris shares a few of his key takeaways from the congress, including his thoughts on AI, ChatGPT and the Metaverse. Next, Matt catches up with Jeff, who shares his perspective on practical applications of 5G, bridging the digital divide, and the return to normalcy in a post-pandemic world.This podcast episode was produced by Quill.

Apr 27, 2023 • 37min
How is Globe a leader in humanitarianism?
In this episode, host Matt Roberts of Amdocs sits down with another guest at the Mobile World Congress (MWC) 2023 in Barcelona, Spain: Issa Cabreira, Chief Commercial Officer (CCO) at Globe. Issa shares her opinion on the impacts of tech for good on communities like those in the Philippines. She explains how the pandemic period contributed to a more tech-savvy community for the Philippines, and how this has changed connectivity for the better. Finally, Issa shares her thoughts on the next big thing she believes will improve life in the Philippines: financial inclusion.This podcast episode was produced by Quill.

Apr 20, 2023 • 31min
How can 5G help Mexico?
In this episode, host Matt Roberts of Amdocs sits down with another guest at the Mobile World Congress (MWC) 2023 in Barcelona, Spain: Jerónimo Diez de Sollano, CIO of AT&T Mexico. Jerónimo kicks off the episode by providing listeners with an overview of his background and current role at AT&T. Then, he shares an example of how he and his colleagues are doing tech for good, and what he hopes to see for the future of industry. They also discuss the race to 5G, and what the current situation is like in Mexico.This podcast episode was produced by Quill.

Apr 13, 2023 • 56min
How can we use generative AI for the good of humanity?
In this episode, host Matt Roberts of Amdocs sits down with another guest at the Mobile World Congress (MWC) 2023 in Barcelona, Spain: Kevin Shatzkamer, Digital Transformation Officer at Google and Meg Knauth, VP of Application Development and Operations at T-Mobile. First, Kevin discusses how generative AI is here and how safeguards need to be put in place so that it is used to better society. Next, Meg discusses the merger of T-Mobile with Sprint, and how it’s helped to usher in a new culture for the company. She also explains what it means to be an “Uncarrier,” and how this philosophy ensures that all their customers feel seen and heard.This podcast episode was produced by Quill.

Apr 6, 2023 • 36min
What is the optimal level of digitalization?
In this episode, host Matt Roberts of Amdocs and his co-host Shahar Dumai, Digital Brands Marketing at Amdocs, sit down with another guest at the Mobile World Congress (MWC) 2023 in Barcelona, Spain: Calvin Collett, CEO and co-founder of Melon Mobile. To kick off the episode, Calvin explains the story behind Melon, and what makes it unique from other telco companies. He explains that the idea behind Melon was to build a digital telco that balances digitization, customer service and operations, and why the company’s partnership with Amdocs has been such a great fit. They also discuss the elements of optimal digitization, and why taking a customer-centric approach is essential.This podcast episode was produced by Quill.

Mar 30, 2023 • 41min
How does connectivity and convergence benefit humanity?
In this episode, host Matt Roberts of Amdocs sits down with another guest at the Mobile World Congress (MWC) 2023 in Barcelona, Spain: Catherine Borda de Castro, Assistant Vice President of Connectivity & Convergence at Cox Communications. Together, Matt and Catherine discuss new technological innovations that will make a tangible impact on people’s lives, and why technology is becoming more consumer-focused than ever. Catherine also explains how there’s a major transformation going on currently at Cox Communications, part of which includes the company’s mission when it comes to convergence. Finally, she explains why she’s feeling optimistic about the future of tech, innovation and connectivity, and how we can come together to use technology for the betterment of humanity.This podcast episode was produced by Quill.

Mar 23, 2023 • 32min
How is Globe changing the lives of people in the Philippines?
In this episode, host Matt Roberts of Amdocs and his co-host Gil Rosen, CMO of Amdocs, sit down with another guest at the Mobile World Congress (MWC) 2023 in Barcelona, Spain: Ernest Cu, CEO at Globe Telecom. Together, they discuss how the Philippines is unique and ripe for innovation and how Globe has been involved with improving the lives of Filipinos. They also discuss recent examples of tech for good, including fostering greater connection, providing better access to information, and increasing financial inclusion. Ernest also shares his perspective on emerging trends in tech like generative AI, including what kind of impact it could have on the lives of people everywhere.This podcast episode was produced by Quill.