What is the optimal level of digitalization?

In this episode, host Matt Roberts of Amdocs and his co-host Shahar Dumai, Digital Brands Marketing at Amdocs, sit down with another guest at the Mobile World Congress (MWC) 2023 in Barcelona, Spain: Calvin Collett, CEO and co-founder of Melon Mobile. To kick off the episode, Calvin explains the story behind Melon, and what makes it unique from other telco companies. He explains that the idea behind Melon was to build a digital telco that balances digitization, customer service and operations, and why the company’s partnership with Amdocs has been such a great fit. They also discuss the elements of optimal digitization, and why taking a customer-centric approach is essential.



This podcast episode was produced by Quill.