How can we use generative AI for the good of humanity?

In this episode, host Matt Roberts of Amdocs sits down with another guest at the Mobile World Congress (MWC) 2023 in Barcelona, Spain: Kevin Shatzkamer, Digital Transformation Officer at Google and Meg Knauth, VP of Application Development and Operations at T-Mobile. First, Kevin discusses how generative AI is here and how safeguards need to be put in place so that it is used to better society. Next, Meg discusses the merger of T-Mobile with Sprint, and how it’s helped to usher in a new culture for the company. She also explains what it means to be an “Uncarrier,” and how this philosophy ensures that all their customers feel seen and heard.

This podcast episode was produced by Quill.