Airlines Confidential Podcast
Scott McCartney
Hosted by Scott McCartney, Fmr. Travel Editor/"Middle Seat" Columnist for The Wall Street Journal. Top Stories, C-Suite Guests, Listener Q's. The Leading Podcast Reaching Travel Industry Insiders, Frequent Flyers, & Aviation Geeks. Created by & Dedicated to Ben Baldanza.
Episodes
Mentioned books

May 1, 2024 • 56min
236 - John Breyault, VP, Public Policy, Telecommunications & Fraud, National Consumers League
This week: John Breyault, VP, Public Policy, Telecommunications & Fraud, National Consumers League; Also, a dreadful week of business news for airlines; Big losses at AA & SWA; SWA cuts routes, open to new fees; DOT refunds & fee display policy changes; Listener Q on SWA commuter policy concern.

Apr 24, 2024 • 52min
235 - Sam Coats, Retired Airline & Corporate Executive & Civic Leader
This week: Sam Coats, Retired Airline & Corporate Executive & Civic Leader ; United CEO Scott Kirby reports Q1 loss & Boeing order conversions; Strong Q2 ticket demand; A close call at DCA; Southwest launches new marketing campaign.

Apr 17, 2024 • 35min
234- Jay Sorensen, President, IdeaWorksCompany
Jay Sorensen, President of IdeaWorksCompany, discusses airline loyalty program values, Delta's Q1 numbers, Spirit Airlines' challenges, Breeze Airways profitability, and AA CEO Robert Isom's huge payday. Topics also include new Boeing aircraft and listener questions.

Apr 10, 2024 • 40min
233 - Kevin O'Toole, Chief Strategy Officer, Cirium
This week: Kevin O'Toole, Chief Strategy Officer, Cirium; Data on 2023 Airfares; Airline C-Suite compensation - who's on top? Oakland CA airport wants San Francisco name; Listener input on passenger security screening, crew bases and scheduling.

Apr 3, 2024 • 31min
232 - This week: It's In The Bag - A Focus on the Business of Bag Fees
This week: It's In The Bag - A Focus on the Business of Bag Fees; Breezy Rewards Valuation; Listener input: Feedback on John Heimlich, American shifting to more domestic flights, United's overhead bins.

Mar 27, 2024 • 38min
231 - John Heimlich, VP/Chief Economist, Airlines for America
This week: John Heimlich, VP/Chief Economist, Airlines for America; Boeing searching for a new CEO; FAA moves EWR TRACON to PHL; JetBlue cuts routes; Is cutting costs ultimately more costly? Listener feedback: Public charter security, Rudy Maxa's destination judgements, Maintenance techs in the future.

Mar 20, 2024 • 52min
230 - Rudy Maxa, Travel Journalist
This week: Rudy Maxa, Travel Journalist; Positive comments on Ben's NVO; Airlines: Biggest? Most Profitable? Biggest airline crown; Southwest expects fewer new planes; Concerns around lack of Boeing paperwork/security video; Empty middle seats on Frontier; Listener feedback on Doug Parker interview.

Mar 13, 2024 • 58min
229 - This week: Doug Parker, Fmr CEO, American Airlines with TSA safety concerns.
This week: Doug Parker, Fmr CEO, American Airlines, outlines serious TSA safety concerns. Ben's AI "New Voice Option" (NVO); Spirit & JetBlue go it alone - Next moves? New proposed rule for handling wheelchairs; Fare fact errors made by Tim Wu on CNBC; Listener Qs on useful life of a commercial aircraft, business model for airport lounges.

Mar 6, 2024 • 45min
228 - Zane Kerby, Pres & CEO at ASTA - American Society of Travel Advisors;
This week, the podcast delves into aviation safety improvements, American Airlines' policy changes, and the evolution of the travel advisor role. They discuss new Brisbane flights, challenges faced by travel agencies, and the importance of personalized service in the industry. The episode also explores airline pricing strategies, flight attendant perceptions, and solutions for efficient boarding and overhead bin usage.

Feb 28, 2024 • 47min
227 - Maya Leibman, Fmr. EVP/Chief Information Officer, American Airlines
This podcast covers a range of topics including increased baggage fees, Delta's Amex credit limit for fuel, management changes at Boeing, American Airlines' ticket policy changes, and how airlines decide to serve new airports. Special focus on Maya Leibman's 30-year career in the airline industry and the impact of technology on air travel operations and future business ventures.


