

Airlines Confidential Podcast
Scott McCartney
Hosted by Scott McCartney, Fmr. Travel Editor/"Middle Seat" Columnist for The Wall Street Journal. Top Stories, C-Suite Guests, Listener Q's. The Leading Podcast Reaching Travel Industry Insiders, Frequent Flyers, & Aviation Geeks. Created by & Dedicated to Ben Baldanza.
Episodes
Mentioned books

Mar 13, 2024 • 58min
229 - This week: Doug Parker, Fmr CEO, American Airlines with TSA safety concerns.
This week: Doug Parker, Fmr CEO, American Airlines, outlines serious TSA safety concerns. Ben's AI "New Voice Option" (NVO); Spirit & JetBlue go it alone - Next moves? New proposed rule for handling wheelchairs; Fare fact errors made by Tim Wu on CNBC; Listener Qs on useful life of a commercial aircraft, business model for airport lounges.

Mar 6, 2024 • 45min
228 - Zane Kerby, Pres & CEO at ASTA - American Society of Travel Advisors;
This week, the podcast delves into aviation safety improvements, American Airlines' policy changes, and the evolution of the travel advisor role. They discuss new Brisbane flights, challenges faced by travel agencies, and the importance of personalized service in the industry. The episode also explores airline pricing strategies, flight attendant perceptions, and solutions for efficient boarding and overhead bin usage.

Feb 28, 2024 • 47min
227 - Maya Leibman, Fmr. EVP/Chief Information Officer, American Airlines
This podcast covers a range of topics including increased baggage fees, Delta's Amex credit limit for fuel, management changes at Boeing, American Airlines' ticket policy changes, and how airlines decide to serve new airports. Special focus on Maya Leibman's 30-year career in the airline industry and the impact of technology on air travel operations and future business ventures.

Feb 21, 2024 • 52min
226 - Brett Snyder, President & Chief Airline Dork, Cranky Flier
This week: Brett Snyder, President & Chief Airline Dork, Cranky Flier; Delivery and backlog numbers for Boeing & Airbus; Carl Icahn picks up two JetBlue Board seats; The Atlantic article on carry-ons reaches a questionable conclusion; Listener Q on skipping a leg; Why did Spirit focus on A319s?

Feb 14, 2024 • 43min
225 - Jay Sorensen, Ancillary Revenue, A la Carte Pricing, Frequent Flyer (FFP) Consultant
Guest Jay Sorensen, Ancillary Revenue, A la Carte Pricing, Frequent Flyer (FFP) Consultant, discusses challenges in increasing airline prices and profitability of loyalty programs. The importance of thorough research before implementing aviation laws and regulations is emphasized. Loyalty programs' revenue generation, pandemic's impact on airline travel and ancillary revenues are explored. Concluding conversation includes industry insights and hypothetical worst-case scenario if the Boeing 737 MAX never returns to service.

Feb 7, 2024 • 51min
224 - This week: Mike Leskinen, EVP/Chief Financial Officer, United Airlines
This week in the podcast, they discuss Boeing's challenges in 2024, JetBlue's new seat fee program, Frontier's Bizfair bundle, American Airlines post-Super Bowl strategy, and listener questions about Basic Economy threat to ULCCs and airline hubs.

Jan 31, 2024 • 54min
223 - Dorothy Robyn, Public Policy Consultant/Writer
This week: Dorothy Robyn, Public Policy Consultant/Writer; The latest Wall Street Journal Airline Rankings; Additional earnings reports; Has Amelia Earhart's plane been found? Frontier adds new routes to other's hubs; Listener Q's on pilot opportunities, plus an explanation of the LOPA.

Jan 24, 2024 • 43min
222 - Marian Boyd, Boyd Group International
Marian Boyd, member of Boyd Group International, discusses the recent ruling blocking the JetBlue-Spirit merger. They critique the ruling, discuss the need for a fifth competitor in the airline industry, reflect on rapid expansion and bankruptcy, and share their experience organizing a conference. They also discuss Spirit Airlines' engine issues and their potential financial impact.

Jan 17, 2024 • 51min
221 - Jon Ostrower, Founder, The Air Current
This week, aviation expert Jon Ostrower discusses the JAL Evacuation, the Alaska Door Plug, and the current Boeing fiasco. The episode also covers the appointment of Joanna Geraghty as the new JetBlue CEO. The speakers explore the challenges faced by ultra-low-cost carriers (ULCCs) and the rise of smaller airlines offering better services.

Jan 10, 2024 • 39min
220 - A Rough Start to 2024
Hosts discuss recent air travel accidents and on-time performance of airlines in 2023; Delta's efficient fleet and Tokyo crash; Aviation incidents and the need for improved evacuation procedures; Importance of engineering and trust in the airline industry.