Airlines Confidential Podcast
228 - Zane Kerby, Pres & CEO at ASTA - American Society of Travel Advisors;
Mar 6, 2024
This week, the podcast delves into aviation safety improvements, American Airlines' policy changes, and the evolution of the travel advisor role. They discuss new Brisbane flights, challenges faced by travel agencies, and the importance of personalized service in the industry. The episode also explores airline pricing strategies, flight attendant perceptions, and solutions for efficient boarding and overhead bin usage.
44:40
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Quick takeaways
- Last year marked the safest year in aviation history with no fatal accidents showcasing industry-wide safety advancements.
- Boeing faces criticism for inadequate safety culture, stressing the necessity of prioritizing safety over profits.
Deep dives
Safety Achievements in Aviation
The International Air Transport Association reported that last year was the safest year in aviation history with no fatal accidents on passenger jets in over 37 million flights. This demonstrates continuous efforts to enhance safety through technology improvements, training enhancements, transparency, and learning from mistakes.
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